9780063034006
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Making Conversation audiobook

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Making Conversation Audiobook Summary

A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.

Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open–two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. Making Conversation codifies what he learned and outlines the four elements essential to successful exchanges: Commitment, Creative Listening, Clarity, and Context. Taken together, these four elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.

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Making Conversation Audiobook Narrator

Fred Dust is the narrator of Making Conversation audiobook that was written by Fred Dust

Fred Dust is a former senior partner and global managing director at the international design firm IDEO. A leading voice and practitioner of human-centered design and networked innovation, he helps organizations in media, finance, retail, and health confront disruption stemming from shifts in consumer behavior, social trends, economic pressures, and new technology. Prior to IDEO, Dust trained as an architect and spent eight years working with independent artists and major art organizations. He chairs the board of Parsons School of Design and sits on the boards of the New School, NPR, and the Sundance Institute. He lives in New York City.

About the Author(s) of Making Conversation

Fred Dust is the author of Making Conversation

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Subjects

The publisher of the Making Conversation is HarperAudio. includes the following subjects: The BISAC Subject Code is Business & Economics, Business Communication, General

Additional info

The publisher of the Making Conversation is HarperAudio. The imprint is HarperAudio. It is supplied by HarperAudio. The ISBN-13 is 9780063034006.

Global Availability

This book is only available in the United States.

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