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Powerful Phrases for Dealing with Difficult People audiobook
- By: Renee Evenson
- Narrator: Renee Evenson
- Category: Business & Economics, Workplace Culture
- Length: 6 hours 53 minutes
- Publisher: AMACOM
- Publish date: December 21, 2021
- Language: English
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Powerful Phrases for Dealing with Difficult People Audiobook Summary
The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success.
Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work–people who can grate on our nerves.
Communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as:
- Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each
- Nonverbal communication skills to back up your words
- Sample dialogues that demonstrate how phrasing improves interactions
- A five-step process for moving from conflict to resolution
- “Why This Works” sections that provide detailed explanations
Button-pushing situations are going to come up today at work–and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts.
When you do, you, your colleagues, and your company will be all the better for it!
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Powerful Phrases for Dealing with Difficult People Audiobook Narrator
Renee Evenson is the narrator of Powerful Phrases for Dealing with Difficult People audiobook that was written by Renee Evenson
REN’E EVENSON is a small-business consultant specializing in workplace communication and conflict resolution strategies. She is the author of several books, including Powerful Phrases for Effective Customer Service and Customer Service Training 101.
About the Author(s) of Powerful Phrases for Dealing with Difficult People
Renee Evenson is the author of Powerful Phrases for Dealing with Difficult People
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Powerful Phrases for Dealing with Difficult People Full Details
| Narrator | Renee Evenson |
| Length | 6 hours 53 minutes |
| Author | Renee Evenson |
| Category | |
| Publisher | AMACOM |
| Release date | December 21, 2021 |
| ISBN | 9781400236039 |
Subjects
The publisher of the Powerful Phrases for Dealing with Difficult People is AMACOM. includes the following subjects: The BISAC Subject Code is Business & Economics, Workplace Culture
Additional info
The publisher of the Powerful Phrases for Dealing with Difficult People is AMACOM. The imprint is AMACOM. It is supplied by AMACOM. The ISBN-13 is 9781400236039.
Global Availability
This book is only available in the United States.
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