Top 29 Books to Improve Communication Skills
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People Skills
- By: Robert Bolton
- Narrator: Jonathan Todd Ross
- Length: 12 hours 6 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 2016
- Language: English
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4.03(1443 ratings)
4.03(1443 ratings)Regular Price:Try for $0.0023.99 USDImprove your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.Maybe a wall of silent resentment has shut you off from someone you love. Maybe youImprove your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.
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Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.
People Skills will show you:
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers’ quarrels, and other heated arguments
Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day. -
When Buyers Say No
- By: Tom Hopkins
- Narrator: Pete Larkin
- Length: 7 hours 58 minutes
- Publisher: Hachette Audio
- Publish date: April 01, 2014
- Language: English
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3.87(100 ratings)
3.87(100 ratings)Regular Price:Try for $0.0022.98 USDThis is a complete and practical guide which highlights the authors’ new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditionalThis is a complete and practical guide which highlights the authors’ new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That’s the key.... Read moreIt all starts with how the buyer initially says, “No.” Too many sales reps don’t pay close attention as to how that’s presented. Hopkins and Katt point out that “no” may suggest all sorts of other options — avenues that can eventually lead to the buyer actually saying yes.
The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships.
There’s particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close.
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The Art of Communicating
- By: Thich Nhat Hanh
- Narrator: Dan Woren
- Length: 3 hours 18 minutes
- Publisher: HarperAudio
- Publish date: August 13, 2013
- Language: English
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4.1(6833 ratings)
4.1(6833 ratings)Regular Price:Try for $0.004.99 USDZen master Thick Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life’s most important skill. How do weZen master Thick Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life’s most important skill.
How do we say what we mean in a way that the other person can really hear?
How can we listen with compassion and understanding?
Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication–or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive).
In this precise and practical guide, Zen master and Buddhist monk Thick Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.
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The Like Switch
- By: Jack Schafer
- Narrator: George Newbern
- Length: 7 hours 40 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 2015
- Language: English
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3.89(4866 ratings)
3.89(4866 ratings)Regular Price:Try for $0.0019.99 USDFrom a former FBI Special Agent specializing in behavior analysis and recruiting spies comes a handbook filled with his proven strategies on how to instantly read people and influence how they perceive you, so you can easily turn on the likeFrom a former FBI Special Agent specializing in behavior analysis and recruiting spies comes a handbook filled with his proven strategies on how to instantly read people and influence how they perceive you, so you can easily turn on the like switch.
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The Like Switch is packed with all the tools you need for turning strangers into friends, whether you are on a sales call, a first date, or a job interview. As a Special Agent for the FBI’s National Security Division’s Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you.
In The Like Switch, he presents these techniques for how you can influence, attract, and win people over. Learn how to think and react like your favorite TV investigators from Criminal Minds or CSI as Dr. Schafer shows you how to improve your LQ (Likeability Quotient), “spot the lie” both in person and online, master nonverbal cues that influence how people perceive you, and turn up or turn down the intensity of a relationship.
Dr. Schafer cracks the code on making great first impressions, building lasting relationships, and understanding others’ behavior to learn what they really think about you. With tips and techniques that hold the key to taking control of your communications, interactions, and relationships, The Like Switch shows you how to read others and get people to like you for a moment or a lifetime. -
The Truth Detector
- By: Jack Schafer
- Narrator: George Newbern
- Length: 6 hours 19 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 2020
- Language: English
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4.29(135 ratings)
4.29(135 ratings)Regular Price:Try for $0.0017.99 USDThis paradigm shifting how-to guide effortlessly teaches you how to outwit liars and get them to reveal the truth–from former FBI agent and author of the “practical and insightful” (William Ury, coauthor of Getting to Yes)This paradigm shifting how-to guide effortlessly teaches you how to outwit liars and get them to reveal the truth–from former FBI agent and author of the “practical and insightful” (William Ury, coauthor of Getting to Yes) bestseller The Like Switch.
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Unlike many other books on lie detection and behavioral analysis, this revolutionary guide reveals the FBI-developed practice of elicitation, the field-tested technique for encouraging people to provide information they would otherwise keep secret. Now you can learn this astonishing method directly from the expert who created this technique and pioneered it for the FBI’s Behavioral Analysis Program.
Filled with easy-to-follow, accessible lessons reinforced by fascinating stories of how to put these skills into action using natural human behaviors, The Truth Detector shows you all of the tips and techniques you need to gain someone’s trust and get liars to reveal the truth. -
Multipliers, Revised and Updated
- By: Liz Wiseman
- Narrator: Liz Wiseman
- Length: 11 hours 24 minutes
- Publisher: HarperAudio
- Publish date: May 16, 2017
- Language: English
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3.99(432 ratings)
3.99(432 ratings)Regular Price:Try for $0.004.99 USDA revised and updated edition of the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results. We’ve all had experience withA revised and updated edition of the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results.
We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now when leaders are expected to do more with less.
In this engaging and highly practical book, leadership expert Liz Wiseman explores these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations–getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.
In analyzing data from more than 150 leaders, Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use–even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. This revered classic has been updated with new examples of Multipliers, as well as two new chapters one on accidental Diminishers, and one on how to deal with Diminishers.
Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.
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Without Saying a Word
- By: Kasia Wezowski
- Narrator: Kate Mulligan
- Length: 4 hours 44 minutes
- Publisher: Blackstone Publishing
- Publish date: January 01, 2018
- Language: English
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3.45(479 ratings)
3.45(479 ratings)Regular Price:Try for $0.0019.95 USDOne wrong move can undercut your message. Believe it or not, our bodies speak louder than our words. Postures, gestures, and expressions convey reams of information–and often not what you’d expect. A smile, for example, is usuallyOne wrong move can undercut your message. Believe it or not, our bodies speak louder than our words. Postures, gestures, and expressions convey reams of information–and often not what you’d expect. A smile, for example, is usually considered welcoming. But crook one corner of your mouth higher and you project superiority, subconsciously chasing other people away. Without Saying a Word explains how even the subtlest motions have meaning.
Distilling decades of research, the book deciphers these unspoken signals: from facial expressions and fleeting micro expressions to positive and negative body language. Discover which postures and gestures indicate confidence and build rapport–and which reveal disinterest, arrogance, or even aggression. Learn to end off-putting habits, accentuate good ones, and become an authentic and effective communicator.
Exhibiting body language that is open, honest, and self-assured increases your social influence and enhances your skill as a negotiator … while the ability to read the emotions and intentions of others is equally indispensable. Whether you’re making a presentation, pitching a project, or closing a deal, the right body language can be your best ally.
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It’s HOW You Say It!
- By: Dianna Booher
- Narrator: Dianna Booher
- Length: 7 hours 5 minutes
- Publisher: Blackstone Publishing
- Publish date: January 01, 2020
- Language: English
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3.75(7 ratings)
3.75(7 ratings)Regular Price:Try for $0.0024.95 USD“It’s like he lives on another planet!” “She told me, ‘she’s fine.’ I’m doomed.” If you haven’t said these things yourself, you’ve likely heard this reality talked about in some way“It’s like he lives on another planet!”
“She told me, ‘she’s fine.’ I’m doomed.”
If you haven’t said these things yourself, you’ve likely heard this reality talked about in some way or another. It’s no secret that men and women communicate differently, and it’s a source of frustration for many. However, what if we told you that communicating with the opposite sex doesn’t have to be complicated?
In this audio compilation, we’ll explore a variety of topics to help you communicate more effectively with both men and women, including:
Personality typesDirect vs. indirect communication stylesEgo driversManaging conflictEffective listening skillsAnd more!
By the time you’re done with this program, you will have learned the key to successful communication in any circumstance: It’s not about what you say; it’s about how you say it.
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Spellbound
- By: David Kwong
- Narrator: Mike Chamberlain
- Length: 7 hours 38 minutes
- Publisher: HarperAudio
- Publish date: May 09, 2017
- Language: English
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3.86(12 ratings)
3.86(12 ratings)Regular Price:Try for $0.0024.99 USDA professional magician and illusionist–the head magic consultant for the hit film Now You See Me–reveals how to bridge the gap between perception and reality to increase your powers of persuasion and influence. David Kwong has astoundedA professional magician and illusionist–the head magic consultant for the hit film Now You See Me–reveals how to bridge the gap between perception and reality to increase your powers of persuasion and influence.
David Kwong has astounded corporate CEOs, TED talk audiences, and thousands of other hyper-rational people, making them see, believe, and even remember what he wants them to. Illusion is an ancient art that centers on control: commanding a room, building anticipation, and appearing to work wonders. Illusion works because the human brain is wired to fill the gap between seeing and believing. Successful leaders–like Steve Jobs, Warren Buffett, and Ted Turner–are masters of control and command who understand how to sway opinions and achieve goals.
In his years of research and practice, David has discovered seven fundamental principles of illusion. With these rules anyone can learn to:
- Mind the Gap–recognize and employ the perceptual space between your audience’s ability to see and their impulse to believe.
- Load Up–prepare to amaze your audience.
- Write the Script–discover the importance of shaping the narrative that surrounds your illusion.
- Control the Frame–explore the real life value of a magician’s best friend: misdirection.
- Design Free Choice–command your audience by giving them agency.
- Employ the Familiar–take secret advantage of habits, patterns, and audience expectations.
- Conjure an Out–develop backup plans that will keep you one, two, three, or more steps ahead of the competition.
With Spellbound you’ll discover a different way to sell your idea, product, or skills, and make your best shot better than everyone else’s.
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CEO Communication Skills
- By: Made for Success
- Narrator: John C. Maxwell
- Length: 8 hours 58 minutes
- Publisher: Blackstone Publishing
- Publish date: January 01, 2011
- Language: English
Regular Price:Try for $0.0019.95 USDIf you want to influence, persuade, or inspire your team, clients, or a room of colleagues, you need to be a skilled speaker. Are your communications skills up to par? Can you think on your feet and deliver a compelling message at any moment? LearnIf you want to influence, persuade, or inspire your team, clients, or a room of colleagues, you need to be a skilled speaker. Are your communications skills up to par? Can you think on your feet and deliver a compelling message at any moment? Learn how to deliver presentations, lead meetings, and communicate the company vision with ease and confidence, speaking in a compelling manner that arrests attention and makes people want to follow you.
Use the time-tested strategies in this audio collection from America’s leading communicators and bestselling authors to learn and practice your skills. Your words matter, as does how you carry yourself when you speak. When you communicate your vision with passion and fire, you will move people into action.
Some people say communication skills are essential to your business success, but advanced skills are rarely taught in schools and universities. Now you can learn at your own pace at a time that’s convenient for you, while you commute or workout. Understand how you can become a “leader manager” and advance your position in the workplace.
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A Minute to Think
- By: Juliet Funt
- Narrator: Juliet Funt
- Length: 7 hours 2 minutes
- Publisher: HarperAudio
- Publish date: August 03, 2021
- Language: English
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4.06(414 ratings)
4.06(414 ratings)Regular Price:Try for $0.004.99 USD“You’re going to want to share copies of this book with your overbooked friends and colleagues, but before you do, take some time to read it yourself. Funt’s wisdom around making space is priceless.” –Seth Godin, author“You’re going to want to share copies of this book with your overbooked friends and colleagues, but before you do, take some time to read it yourself. Funt’s wisdom around making space is priceless.” –Seth Godin, author of The Practice
Do you wish you could stop the mayhem of work and life and just take a minute? Do you sense you could contribute more if there were a little more room in the day? Does busyness deprive you and your burnt-out team of the oxygen your talents need to catch fire?
Many have felt that way, yet taking a pause has seemed impossible–until now.
In A Minute to Think, Juliet Funt, a globally recognized warrior in the battle against busyness, provides a powerful guide that will give you the permission, framework, and specific direction you need to do the following:
- Regain control of your overloaded, caffeinated, inbox-worshiping workday
- Liberate yourself and your teams from burnout and busywork
- Reclaim creativity and focus despite the chaos around you
- Bring thoughtfulness into designing your next work norms
- Tame the beast of email and escape the mire of meetings
- Find your precious minute to think
You’re not alone in your yearning for freedom from constant reactivity. The global workforce today is so fried that it belongs in the food court of a county fair. We’re relentlessly behind the curve, dousing fires everywhere, and our 3 a.m. insomnia provides the only unscheduled thinking time of the day.
What we need reinserted in our lives is the missing element of white space–short periods of open, unscheduled time that, when recaptured, change the very nature of work. White space is the stepping back, the strategic pause, the oxygen that allows the sparks of our efforts to catch fire. White space has the power to radically–and simply–reinvent the way we approach work in this maxed-out, post-COVID 21st-century world.
With Juliet’s memorable stories, easy-to-use tools, and razor-sharp instruction, she carves for us an escape route from the overwhelming amount of low-value tasks and the daily avalanche of e-mails, meetings, decks, and reports. Using research, client stories, and a relatable voice, Juliet shows all of us how to reclaim time for thinking and make room for what truly matters. Whether you are an individual trying to build a more sane and humane flow of daily work, a team that wants new levels of efficiency and effectiveness, or an entire organization changing your culture toward thoughtfulness, this book will lead you there.
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The Book of Moods
- By: Lauren Martin
- Narrator: Barrie Kreinik
- Length: 6 hours 33 minutes
- Publisher: Hachette Audio
- Publish date: December 08, 2020
- Language: English
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3.84(2436 ratings)
3.84(2436 ratings)Regular Price:Try for $0.0024.98 USDThe Happiness Project meets So Sad Today in this “hilariously witty, unflinchingly honest” book from Words of Women founder Lauren Martin, as she contemplates the nature of negative emotions — and the insights that helped her toThe Happiness Project meets So Sad Today in this “hilariously witty, unflinchingly honest” book from Words of Women founder Lauren Martin, as she contemplates the nature of negative emotions — and the insights that helped her to take control of her life (Bobbi Brown).... Read moreFive years ago, Lauren Martin was sure something was wrong with her. She had a good job in New York, an apartment in Brooklyn, a boyfriend, yet every day she wrestled with feelings of inferiority, anxiety and irritability. It wasn’t until a chance encounter with a (charming, successful) stranger who revealed that she also felt these things, that Lauren set out to better understand the hold that these moods had on her, how she could change them, and began to blog about the wisdom she uncovered. It quickly exploded into an international online community of women who felt like she did: lost, depressed, moody, and desirous of change.Inspired by her audience to press even deeper, The Book of Moodsshares Lauren’s journey to infuse her life with a sense of peace and stability. With observations that will resonate and inspire, she dives into the universal triggers every woman faces — whether it’s a comment from your mother, the relentless grind at your job, days when you wish the mirror had a Valencia filter, or all of the above. Blending cutting-edge science, timeless philosophy, witty anecdotes and effective forms of self-care, Martin has written a powerful, intimate, and incredibly relatable chronicle of transformation, proving that you really can turn your worst moods into your best life. -
The Life-Changing Science of Detecting Bullshit
- By: John V. Petrocelli
- Narrator: Larry Herron
- Length: 7 hours 28 minutes
- Publisher: Macmillan Audio
- Publish date: July 27, 2021
- Language: English
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3.52(713 ratings)
3.52(713 ratings)Regular Price:Try for $0.0019.99 USD“An excellent introduction to behavioral science with relatable examples is presented by an expert narrator.” – AudioFile Magazine on The Life-Changing Science of Detecting BullshitExpanding upon his viral TEDx Talk, psychology“An excellent introduction to behavioral science with relatable examples is presented by an expert narrator.” – AudioFile Magazine on The Life-Changing Science of Detecting Bullshit
Expanding upon his viral TEDx Talk, psychology professor and social scientist John V. Petrocelli’s The Life-Changing Science of Detecting Bullshit reveals the critical thinking habits you can develop to recognize and combat pervasive false information and delusional thinking that has become a common feature of everyday life.
“This is the perfect moment for…the psychology of detecting fake news in the world around us–and false beliefs about ourselves too.”
–Adam GrantBullshit is the foundation of contaminated thinking and bad decisions that leads to health consequences, financial losses, legal consequences, broken relationships, and wasted time and resources.
No matter how smart we believe ourselves to be, we’re all susceptible to bullshit–and we all engage in it. While we may brush it off as harmless marketing sales speak or as humorous, embellished claims, it’s actually much more dangerous and insidious. It’s how Bernie Madoff successfully swindled billions of dollars from even the most experienced financial experts with his Ponzi scheme. It’s how the protocols of Mao Zedong’s Great Leap Forward resulted in the deaths of 36 million people from starvation. Presented as truths by authority figures and credentialed experts, bullshit appears legitimate, and we accept their words as gospel. If we don’t question the information we receive from bullshit artists to prove their thoughts and theories, we allow these falsehoods to take root in our memories and beliefs. This faulty data affects our decision making capabilities, sometimes resulting in regrettable life choices.
But with a little dose of skepticism and a commitment to truth seeking, you can build your critical thinking and scientific reasoning skills to evaluate information, separate fact from fiction, and see through bullshitter spin. In The Life-Changing Science of Detecting Bullshit, experimental social psychologist John V. Petrocelli provides invaluable strategies not only to recognize and protect yourself from everyday bullshit, but to accept your own lack of knowledge about subjects and avoid engaging in bullshit just for societal conformity.
With real world examples from people versed in bullshit who work in the used car, real estate, wine, and diamond industries, Petrocelli exposes the red-flag warning signs found in the anecdotal stories, emotional language, and buzzwords used by bullshitters that persuade our decisions. By using his critical thinking defensive tactics against those motivated by profit, we will also learn how to stop the toxic misinformation spread from the social media influencers, fake news, and op-eds that permeate our culture and call out bullshit whenever we see it.
A Macmillan Audio production from St. Martin’s Press
“This bracing yet accessible work is the right book at the right time. In a world clouded by nonsense, The Life-Changing Science of Detecting Bullshit is a welcome ray of sunshine.”–Daniel H. Pink, New York Times bestselling author of When, Drive, and To Sell Is Human
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“At last, in the form of John Petrocelli’s highly engaging new book, we have straight talk about the doubletalk, flowing sewage-like around us these days. Better still, he walks his talk with scientifically-grounded, actionable information on precisely how to recognize and reject the bilge.” –Robert Cialdini, New York Times bestselling author -
Your Symphony of Selves
- By: James Fadiman
- Narrator: Andy Rick
- Length: 14 hours 36 minutes
- Publisher: Inner Traditions/Bear & Company
- Publish date: January 01, 2020
- Language: English
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3.78(118 ratings)
3.78(118 ratings)Regular Price:Try for $0.0026.99 USDWhy you are a different you at different times and how that’s both normal and healthy * Reveals that each of us is made up of multiple selves, any of which can come to the forefront in different situations * Offers examples of healthy multipleWhy you are a different you at different times and how that’s both normal and healthy
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* Reveals that each of us is made up of multiple selves, any of which can come to the forefront in different situations
* Offers examples of healthy multiple selves from psychology, neuroscience, pop culture, literature, and ancient cultures and traditions
* Explores how to harmonize our selves and learn to access whichever one is best for a given situation
Offering groundbreaking insight into the dynamic nature of personality, James Fadiman and Jordan Gruber show that each of us is comprised of distinct, autonomous, and inherently valuable “selves.” They also show that honoring each of these selves is a key to improved ways of living, loving, and working.
Explaining that it is normal to have multiple selves, the authors offer insights into why we all are inconsistent at times, allowing us to become more accepting of the different parts of who we and other people are. They explore, through extensive reviews, how the concept of healthy multiple selves has been supported in science, popular culture, spirituality, philosophy, art, literature, and ancient traditions and cite well-known people, including David Bowie and Beyonce, who describe accessing another self at a pivotal point in their lives to resolve a pressing challenge.
Instead of seeing the existence of many selves as a flaw or pathology, the authors reveal that the healthiest people, mentally and emotionally, are those that have naturally learned to appreciate and work in harmony with their own symphony of selves. They identify “the Single Self Assumption” as the prime reason why the benefits of having multiple selves has been ignored. This assumption holds that we each are or ought to be a single consistent self, yet we all recognize, in reality, that we are different in different situations.
Offering a pragmatic approach, the authors show how you can prepare for situations by shifting to the appropriate self, rather than being “switched” or “triggered” into a sub-optimal part of who you are. They also show how recognizing your selves provides increased access to skills, talent, and creativity; enhanced energy; and improved healing and pain management. Appreciating your diverse selves will give you more empathy toward yourself and others. By harmonizing your symphony of selves, you can learn to be “in the right mind at the right time” more often. -
The Elevated Communicator
- By: Maryanne O’Brien
- Narrator: Lameece Issaq
- Length: 6 hours 17 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 2021
- Language: English
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3.75(97 ratings)
3.75(97 ratings)Regular Price:Try for $0.0017.99 USDDiscover your communication style and elevate consciousness at work to build trust, strengthen collaboration, relieve stress, and improve well-being. Our work lives revolve around effective communication. It is essential for cultivating trust andDiscover your communication style and elevate consciousness at work to build trust, strengthen collaboration, relieve stress, and improve well-being.
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Our work lives revolve around effective communication. It is essential for cultivating trust and team collaboration, as well as strengthening our motivation and well-being at work. And with teams experiencing more anxiety, stress, and burnout than ever before, strong communication skills have never been more essential.
The key to this clear and effective communication begins with understanding our own personal communication styles. Bringing our whole and authentic selves to work improves relationships and teamwork. The better we know what drives us, how we impact others, and how our wellbeing impacts our communication, the faster we can close communication gaps to build healthy, successful, and satisfying work lives and more intentional careers.
Drawing on more than a decade of original research on communication tendencies and proven mindfulness and habit-formation techniques, Maryanne O’Brien has developed a proprietary model of communication styles: Expressive, Reserved, Direct, or Harmonious.
In The Elevated Communicator, you will find:
-A self-assessment to discover your style
-An in-depth style profile to strengthen self-awareness and help you play to your strengths
-Strategies to manage your communication style under stress
-Practices to improve your wellbeing and reduce conflict
-Ways to care for your communication style and improve your wellbeing
-Methods to flex toward other styles to communicate more effectively with people
-Advice on building healthy, trusted, and productive working relationships
Perfect for fans of StrengthsFinders 2.0 and Gretchen Rubin’s The Four Tendencies, The Elevated Communicator is a “refreshing, insightful, and user-friendly” (Tara Peyerl, executive coach and success director, Salesforce) approach to develop daily practices to spiral up, raise consciousness, inspire accountability, and discover your full potential at work. -
How to Overcome Shyness
- Narrator: Robin Eller
- Length: 2 hours 40 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 2017
- Language: English
Regular Price:Try for $0.0014.99 USDLearn how to overcome shyness and increase your confidence in common social situations with this simple and approachable guide.In today’s world, we have come to rely so heavily on technology to communicate that it has led to increased anxietyLearn how to overcome shyness and increase your confidence in common social situations with this simple and approachable guide.
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In today’s world, we have come to rely so heavily on technology to communicate that it has led to increased anxiety for many when talking face-to-face. In How to Overcome Shyness, you’ll learn to step away from distractions, overcome your shyness, and be more successful and comfortable in social situations. With real-world examples, brief exercises, and simple tips, you’ll become more confident communicating in all situations from dating to work to large social events and parties. -
Digital Body Language
- By: Erica Dhawan
- Narrator: Erica Dhawan
- Length: 6 hours 38 minutes
- Publisher: Macmillan Audio
- Publish date: May 11, 2021
- Language: English
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3.81(862 ratings)
3.81(862 ratings)Regular Price:Try for $0.0019.99 USDThis program is read by the author. The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” AmbiguousThis program is read by the author.
The definitive guide to communicating and connecting in a hybrid world.
Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible — or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges–from large conferences and video meetings to daily emails, texts, IMs, and conference calls–and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
A Macmillan Audio production from St. Martin’s Press
“Good leaders increasingly need to nurture new sources of expertise and ideas beyond what they know … to succeed and to be inspired. Get Big Things Done is just the guidebook for making the most use of your networks to spark change and meaning.” — Beth Comstock, Former Vice Chair, GE“As our interconnectedness grows, so does our collective responsibility to ask the hard questions. Get Big Things Done reminds us not only that our action and inaction can have enormous consequences, but that we have the tools we need to tackle the world’s biggest problems. It is both an inspiration and provocation to create the world we of which we dream. Buy this book for yourself and share with others who want to act now.” — Jacqueline Novogratz, CEO of Acumen
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The Power of Discord
- By: Ed Tronick
- Narrator: Dan Woren
- Length: 8 hours 0 minutes
- Publisher: Hachette Audio
- Publish date: June 02, 2020
- Language: English
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4.22(90 ratings)
4.22(90 ratings)Regular Price:Try for $0.0025.98 USDThis “profoundly wise” look at how to foster connections, attachment, and resiliency explains why working through discord is the key to better relationships. (Sue Johnson, bestselling author of Hold Me Tight)You might think that perfect... Read moreThis “profoundly wise” look at how to foster connections, attachment, and resiliency explains why working through discord is the key to better relationships. (Sue Johnson, bestselling author of Hold Me Tight)You might think that perfect harmony is the defining characteristic of healthy relationships, but the truth is that human interactions are messy, complicated, and confusing. And according to renowned psychologist Ed Tronick and pediatrician Claudia Gold, that is not only okay, it is actually crucial to our social and emotional development. In The Power of Discord they show how working through the inevitable dissonance of human connection is the path to better relationships with romantic partners, family, friends, and colleagues.Dr. Tronick was one of the first researchers to show that babies are profoundly affected by their parents’ emotions and behavior via “The Still-Face Experiment.” His work, which brought about a foundational shift in our understanding of human development, shows that our highly evolved sense of self makes us separate, yet our survival depends on connection. And so we approximate, iteratively learning about one another’s desires and intentions, and gaining confidence in the process as we correct the mistakes and misunderstandings that arise.Working through the volley of mismatch and repair in everyday life helps us form deep, lasting, trusting relationships, resilience in times of stress and trauma, and a solid sense of self in the world. Drawing on Dr. Tronick’s research and Dr. Gold’s clinical experience, The Power of Discord is a refreshing and original look at our ability to relate to others and to ourselves. -
Ultimate Customer Service
- By: Made for Success
- Narrator: Mark Sanborn
- Length: 8 hours 8 minutes
- Publisher: Blackstone Publishing
- Publish date: January 01, 2011
- Language: English
Regular Price:Try for $0.0019.95 USDExceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you andExceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development. You’ll learn the latest customer engagement strategies from celebrity authors Shep Hyken (The Cult of the Customer) and Mark Sanborn (The Fred Factor), whose strategies and techniques will create positive relationships and long-term loyalty with your customers.
Have you ever had to offer great service to a difficult customer? Do you and your team know how to guarantee a positive outcome? Learn field-tested processes from this audio collection, complete with case studies, entertaining stories, and new ways of thinking about negative people.
You’ll also learn how your word choice can impact the future buying behavior of even your most loyal customers. The experts in this series teach you how to avoid common pitfalls and offer seven secrets of remarkable communication that produce outstanding results. A satisfied customer is the number one asset for any businesses, and now you can get the top thought leaders and practitioners to train your team for the same price as a business lunch.
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Surrounded by Psychopaths
- By: Thomas Erikson
- Narrator: David John
- Length: 9 hours 34 minutes
- Publisher: Macmillan Audio
- Publish date: October 06, 2020
- Language: English
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3.5(1928 ratings)
3.5(1928 ratings)Regular Price:Try for $0.0026.99 USD#1 internationally bestselling author Thomas Erikson shows listeners how to identify and avoid the psychopaths around them. Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s#1 internationally bestselling author Thomas Erikson shows listeners how to identify and avoid the psychopaths around them.
Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s exactly what makes them dangerous. Bestselling author of the international phenomenon Surrounded by Idiots, Thomas Erikson reveals how to identify the psychopaths in your life and combat their efforts to control and manipulate.
Using the same simple four-color system of behavior classification that made Surrounded by Idiots so popular, Surrounded by Psychopaths teaches listeners how to deal with psychopaths in their lives by becoming aware of their own behavior and their weaknesses. Vivid example stories illustrate ways that psychopaths can take advantage of various behavior types, helping listeners identify their own weaknesses and be proactive about protecting themselves. Erikson outlines some of the most common forms of manipulation used by psychopaths–and others–to influence those around them. Since manipulation can often be a feature of ordinary, non-psychopathic relationships, the audiobook also includes practical methods and techniques to help readers confront controlling people and rehabilitate negative relationships into mutually respectful ones.
By understanding your behavior as well as the tendencies and strategies of psychopaths, Surrounded by Psychopaths will teach you to protect yourself from manipulative influence in your workplace, social life, and family.
A Macmillan Audio production from St. Martin’s Essentials
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The Code of Trust
- By: Robin Dreeke
- Narrator: Robin Dreeke
- Length: 9 hours 27 minutes
- Publisher: Macmillan Audio
- Publish date: August 08, 2017
- Language: English
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3.9(382 ratings)
3.9(382 ratings)Regular Price:Try for $0.0026.99 USDThis program is read by the author with a forward read by Joe Navarro. The former director of the FBI’s behavioral analysis division shows listeners how to use trust to achieve anything in business and in life. Robin Dreeke is a 28-yearThis program is read by the author with a forward read by Joe Navarro.
The former director of the FBI’s behavioral analysis division shows listeners how to use trust to achieve anything in business and in life.
Robin Dreeke is a 28-year veteran of federal service, including the United States Naval Academy, United States Marine Corps. He served most recently as a senior agent in the FBI, with 20 years of experience. He was, until recently, the head of the Counterintelligence Behavioral Analysis Program, where his primary mission was to thwart the efforts of foreign spies, and to recruit American spies. His core approach in this mission was to inspire reasonable, well-founded trust among people who could provide valuable information.
The Code of Trust is based on the system Dreeke devised, tested, and implemented during years of field work at the highest levels of national security. Applying his system first to himself, he rose up through federal law enforcement, and then taught his system to law enforcement and military officials throughout the country, and later to private sector clients. The Code of Trust has since elevated executives to leadership, and changed the culture of entire companies, making them happier and more productive, as morale soared.
Inspiring trust is not a trick, nor is it an arcane art. It’s an important, character-building endeavor that requires only a sincere desire to be helpful and sensitive, and the ambition to be more successful at work and at home. The Code of Trust is based on 5 simple principles:
1) Suspend Your Ego
2) Be Nonjudgmental
3) Honor Reason
4) Validate Others
5) Be GenerousTo be successful with this system, a listener needs only the willingness to spend eight to ten hours learning a method of trust-building that took Robin Dreeke almost a lifetime to create.
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Scary Close
- By: Donald Miller
- Length: 4 hours 8 minutes
- Publisher: Thomas Nelson
- Publish date: February 03, 2015
- Language: English
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4.07(11355 ratings)
4.07(11355 ratings)Regular Price:Try for $0.0018.99 USDWhen it comes to authenticity, is being fully yourself always worth the risk? From the author of¬†Blue Like Jazz¬†comes¬†New York Times¬†bestseller¬†Scary Close, Donald Miller’s journey of uncovering the keys to a healthyWhen it comes to authenticity, is being fully yourself always worth the risk? From the author of¬†Blue Like Jazz¬†comes¬†New York Times¬†bestseller¬†Scary Close, Donald Miller’s journey of uncovering the keys to a healthy relationship and discovering that they’re also at the heart of building a healthy family, a successful career, and a trusted community of friends.
After decades of failed relationships and painful drama, Miller decided that he’d had enough. Trying to impress people wasn’t helping him truly connect with anyone–and neither was pretending to be someone he wasn’t. He’d built himself a life of public isolation, but he dreamed of having a life defined by meaningful relationships instead. At 40-years-old, he made a scary decision: he was going to be his true self no matter what it might cost.
Scary Close¬†tells the story of Miller’s difficult choice to impress fewer people and connect with even more. It’s about the importance of knocking down old walls to finally experience the freedom that comes when we stop playing a part and start being fully ourselves.
In¬†Scary Close, Miller shares everything he’s learned firsthand about how to:
- Deconstruct the old habits that no longer serve us
- Overcome the desire to please the people around us
- Always tell the truth, even when it’s hard
- Find satisfaction in a daily portion of real love
- Risk being fully known in order to deeply love and be loved
- Apply these lessons to your everyday life
If you’re ready to drop the act and find true, life-changing intimacy, it’s time to get¬†Scary Close.
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The First-Time Manager
- By: Jim Mccormick
- Narrator: Jim McCormick
- Length: 7 hours 39 minutes
- Publisher: AMACOM
- Publish date: November 17, 2020
- Language: English
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3.81(198 ratings)
3.81(198 ratings)Regular Price:Try for $0.0024.99 USDThe trusted management classic and go to guide for anyone facing new responsibilities as a first time manager. Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trustedThe trusted management classic and go to guide for anyone facing new responsibilities as a first time manager.
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people.
The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’s style, and more.
The jump from star employee to new manager is bigger than most people realize — with opportunities to fail at every step. Stumbling your way through isn’t an option.
In The First-Time Manager, you will learn skills including:
- leading meetings,
- hiring employees,
- motivating others,
- actively listening,
- staying calm under pressure,
- overcoming resistance and much more.
With little experience or training, a coveted promotion can become a trial by fire. No one needs that. Turn to the book that thousands have relied on to hit the ground running.
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Minding Miss Manners
- By: Judith Martin
- Length: 5 hours 29 minutes
- Publisher: Andrews McMeel Publishing
- Publish date: January 01, 2020
- Language: English
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4.2(109 ratings)
4.2(109 ratings)Regular Price:Try for $0.0017.99 USDFrom the most trusted name in advice comes a fresh, contemporary guide to modern manners dilemmas. Minding Miss Manners: In an Era of Fake Etiquette is a modern guide to modern manners. Facing down the miscreants purveying false etiquette rules (no,From the most trusted name in advice comes a fresh, contemporary guide to modern manners dilemmas.
... Read more
Minding Miss Manners: In an Era of Fake Etiquette is a modern guide to modern manners. Facing down the miscreants purveying false etiquette rules (no, you may not wait a year to send a thank-you note for a gift and yes, in an age of social-media-encouraged over-familiarity you can politely refuse to answer nosy questions), Miss Manners guides you through these turbulent times with her timeless wisdom and archly acid wit. -
Surrounded by Bad Bosses (And Lazy Employees)
- By: Thomas Erikson
- Narrator: David John
- Length: 13 hours 11 minutes
- Publisher: Macmillan Audio
- Publish date: August 17, 2021
- Language: English
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3.49(360 ratings)
3.49(360 ratings)Regular Price:Try for $0.0026.99 USDPart of the bestselling Surrounded by Idiots series! Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he appliesPart of the bestselling Surrounded by Idiots series!
Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace.
Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them?
By identifying your boss’s behavior profile you’ll be better able to interact with them no matter what the situation. Erikson offers example stories and concrete steps to help you thrive in any work situation.
Of course, much as we love to blame our bosses, sometimes management isn’t the problem at all. For every bad boss there is also a lazy employee, so Erikson also looks at the issue from a completely different perspective–employees themselves– and explores why some colleagues frequently underachieve, and what you can do to change this if you’re the boss.
Written with Erikson’s signature humor and warmth, Surrounded by Bad Bosses (And Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine–and keep you entertained along the way.
A Macmillan Audio production from St. Martin’s Essentials
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Emotional Intelligence for Sales Leadership
- By: Colleen Stanley
- Narrator: Colleen Stanley
- Length: 6 hours 50 minutes
- Publisher: HarperCollins Leadership
- Publish date: June 16, 2020
- Language: English
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4.15(13 ratings)
4.15(13 ratings)Regular Price:Try for $0.0021.99 USDThe best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards–these culture-killers costsThe best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive.
Chronic complainers, no accountability finger-pointers, or learning-resistant laggards–these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.
In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:
- Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.
- Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.
- Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.
- Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.
The missing link is in hiring for?and?developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
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How To Win Friends And Influence People
- By: Dale Carnegie
- Narrator: Andrew Macmillan
- Length: 7 hours 18 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 1998
- Language: English
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4.22(789658 ratings)
4.22(789658 ratings)Regular Price:Try for $0.0023.95 USDUpdated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions.One of the best-knownUpdated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions.
... Read more
One of the best-known motivational guides in history, Dale Carnegie’s groundbreaking book has sold tens of millions of copies, been translated into almost every known language, and has helped countless people succeed.
Originally published during the depths of the Great Depression—and equally valuable during booming economies or hard times—Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their professional and personal lives.
How to Win Friends and Influence People teaches you:
-How to communicate effectively
-How to make people like you
-How to increase your ability to get things done
-How to get others to see your side
-How to become a more effective leader
-How to successfully navigate almost any social situation
-And so much more!
Achieve your maximum potential with this updated version of a classic—a must-read for the 21st century. -
Boundaries for Your Soul
- By: Alison Cook, PhD
- Narrator: Alison Cook, PhD
- Length: 6 hours 25 minutes
- Publisher: Thomas Nelson
- Publish date: June 26, 2018
- Language: English
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4.17(794 ratings)
4.17(794 ratings)Regular Price:Try for $0.0021.99 USDLet Boundaries for Your Soul show you how to turn your shame to joy, your anger to advocacy, and your inner critic into your biggest champion. Do your emotions control you or do you control your emotions? Boundaries for Your Soul, written byLet Boundaries for Your Soul show you how to turn your shame to joy, your anger to advocacy, and your inner critic into your biggest champion.
Do your emotions control you or do you control your emotions? Boundaries for Your Soul, written by bestselling authors and licensed counselors Alison Cook and Kimberly Miller, shows you how to calm the chaos within. This groundbreaking approach will give you the tools you need to:
- Know what to do when you feel overwhelmed
- Understand your guilt, anxiety, sadness, and fear
- Move from doubt and conflict to confidence and peace
- Find balance and emotional stability
Gathering the wisdom from the authors’ twenty-five years of combined advanced education, biblical studies, and clinical practice, this book will set you on a journey to become the loving, authentic, joyful person you were created to be.
Praise for Boundaries for Your Soul:
“Personal growth requires that we create healthy boundaries for our internal world, just as we are to do in our interpersonal relationships. When the various parts of our soul are connected and integrated, the result is that we heal, relate, and function at the highest levels. Alison Cook and Kimberly Miller have written a very helpful, engaging, and practical book on how to accomplish this process.”
–Dr. John Townsend, New York Times bestselling author of Boundaries and founder of the Townsend Institute
“Boundaries for Your Soul spoke to me in echoes of already-known, yet-not-fully-applied truths, as well as with sweet new understandings. For both those familiar with Jesus’ inner healing and those new to the process, there is real help here.”
–Elisa Morgan, author of The Beauty of Broken and The Prayer Coin, cohost of Discover the Word, and president emerita of MOPS International
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Talking from 9 to 5
- By: Deborah Tannen
- Narrator: Deborah Tannen
- Length: 1 hours 38 minutes
- Publisher: Simon & Schuster Audio
- Publish date: January 01, 1994
- Language: English
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3.82(690 ratings)
3.82(690 ratings)Regular Price:Try for $0.007.95 USDAre your words working for you?You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don’t get credit for the results. YouAre your words working for you?
... Read more
You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don’t get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong. Sometimes it seems you are not being heard, not getting credit for your efforts, not getting ahead as fast as you should.
Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That’s Not What I Meant! and You Just Don’t Understand bestselling classics. In Talking From 9 to 5, she explores the special world of work — where we spend countless hours with people we may not understand or even like, and where the way we talk determines not only how we get the job done, but how we are evaluated for our efforts. Offering powerful new ways of understanding what happens in the workplace, from the simplest exchanges to the complex contemporary issues of the glass ceiling, Tannen explains a variety of conversational styles and reveals how each of us can develop the flexibility and understanding we need.
Since the publication of You Just Don’t Understand, Tannen has been told over and over, “Your book saved my marriage.” Talking From 9 to 5 will have the same dramatic impact on those who are struggling with co-workers, jobs, and companies, and will help entire companies as well as individual women and men thrive in a working world made up of increasingly diverse workforces and ever-more competitive markets.
Cliff Weitzman
Cliff Weitzman is a dyslexia advocate and the CEO and founder of Speechify, the #1 text-to-speech app in the world, totaling over 100,000 5-star reviews and ranking first place in the App Store for the News & Magazines category. In 2017, Weitzman was named to the Forbes 30 under 30 list for his work making the internet more accessible to people with learning disabilities. Cliff Weitzman has been featured in EdSurge, Inc., PC Mag, Entrepreneur, Mashable, among other leading outlets.
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