VoiceAnalytics

Category: Speech to Text

Industries: Ideal for all sizes of contact centers across industries

VoiceAnalytics is a speech analytics technology that boosts call center productivity, quality control, and client happiness for both sales and customer support operations. Our AI-based system, which is composed of a potent language engine and machine learning algorithms, can convert audio to text with a high degree of accuracy and can also identify keywords, making it possible to identify specific content in 100% of conversations.

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Highlights

Pricing
Not provided by vendor
ProsCons
The ability to quickly access the data and for the staff to access their performance liveThe ability to go to low level specifics about how a call is scored - this was ore difficult that I imagined
Excellent at Auto QA all calls retrospectivelySometimes requires a bit of configuration, but the delivery partners sort this without fuss
Highly tailorable speech recognition engineVery difficult and time consuming to programme to achieve desired results, particularly in this industry if you have no skill set in this area

Address

Hendrik Consciencestraat 1B 2800 Mechelen (Brussels North) Belgium

VoiceAnalytics reviews

Excellent, high stage of software maturity, for both the post call speech analytics and the live in call agent prompting.

- Ian T. Head of CX

From being very sceptical initially, I am beginning to see the benefit VoiceAnalytics can provide.

- Sharron T. Head of HR & Compliance

Overall very good - looking forward to some more trainign that they are providing

- david t. Sales Manager

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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