Bro Six vs Zendesk Chat

Side-by-side comparison of features, reviews, pricing and more

Bro Six

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Zendesk Chat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Sir Richard Branson

Bro Six reviews

I've been using Brosix's mobile for a while. The interface is very clean and simple, which makes it easy to use. The team has done a very great job at improving it lately. It allows you to quickly communicate with your team without confusing work with your daily communication, and sending work files to the wrong person. I also love the specific notification sound!

- Creative Kaksha (Smartartstuff)

I use it for work. It used to give me notification when a new message came. Now it doesn't. The messages may take several minutes to post. Not good when you're working remotely.

- Laurel Gibbons

The app works and is easy for messaging using an enterprise account however I am not receiving notifications. I have tried allowing all permissions in settings and I have also tried re-installing the app.

- Leo Johnson

Zendesk Chat reviews

Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have

- Jagz

Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.

- Ryan Heath

App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats

- Ahmed Nazeeh

Pros & cons

Bro Six

Pros
Brosix allows each office to communicate, especially if someone is with a client or on the phone
Brosix is easy to install and add each when we add agents to our offices
Ability to see each others profile

Cons
The price is a bit high for a company with few employees
Can't log in to two or more device simultaneously
Limited emoji

Zendesk Chat

Pros
Enable costumers to contact us faster
Enable us to solve costumers issues faster
.Enable the costumer satisfaction to increase.

Cons
Linking with a telephone, so the agent is only working on 1 channel at a time
More simplified way to create and use templates
Link users who may have provided us a new/different email from what we have on file for them

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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