Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Free
Category: Communication Tools
Industries: Business, Education
Free
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Sir Richard Branson
Brosix has been a great asset to our organization by giving us the ability to communicate to teammates who are at multiple locations.
Melissa DAll of these benefits in one convenient package: improved team communication and productivity, lower operating costs, and assured confidentiality of user data. Brosix is an instant messaging service for teams, groups, firms, and corporations that works across several platforms and was developed exclusively for these types of organizations. With the Brosix app installed on your mobile device, you are able to maintain a secure connection with your team at all times, even while you are on the move. The application provides you with a comprehensive set of capabilities that enable you to interact and cooperate in a risk-free manner with your team from any location. Utilize Brosix so that you can: - Maintain communication with your team no matter where you are by using the text chat and chat rooms - Offline messages and push notifications ensure that you will never miss a message. - Pictures and photos can be sent and received in a secure manner. - You can organize the members of your team into custom groups. - You can send and receive geolocations with your contacts. - You can keep track of your communication with a local chat history. - You may simply add or remove contacts from the app. - You can access your messages on various devices. - You can begin a chat on your phone and conclude it on your laptop or tablet.
Zendesk’s feature set is very strong and makes it an interesting option for small and medium sized businesses. The only thing that didn’t work so well for our workflow are Zendesk Chat’s idle settings. The general idea is that the chat client goes offline when you are away from your computer, which makes a lot of sense. However, a browser app is not able to track your activities outside of the browser window. Therefore it also goes idle while you are working in other browser windows or programs. There should be a warning sound or signal like other tools provide. Switching off the idle mode is the only real solution to this issue.
Robert BrandlThe live chat software that everyone from large corporations to small businesses all over the world loves and trusts is called Zendesk Chat. The mobile app incorporates a significant number of the useful features that are accessible via the web dashboard. Advantages of using the app include being able to manage, monitor, and respond to interactions with visitors regardless of where you are. • Encourage better agent collaboration on the go with agent-to-agent chats • Improve agent response time and accuracy • View who is online on your website in real time and engage with new leads on your website • Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support • Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor • See who is online on your website in real time and provide better live customer When you engage in conversation with a customer, they are three times more likely to make a buy. Join the over 200,000 websites that are already utilizing Zendesk Chat as a means of providing improved customer assistance via the live chat application.
I've been using Brosix's mobile for a while. The interface is very clean and simple, which makes it easy to use. The team has done a very great job at improving it lately. It allows you to quickly communicate with your team without confusing work with your daily communication, and sending work files to the wrong person. I also love the specific notification sound!
- Creative Kaksha (Smartartstuff)
I use it for work. It used to give me notification when a new message came. Now it doesn't. The messages may take several minutes to post. Not good when you're working remotely.
- Laurel Gibbons
The app works and is easy for messaging using an enterprise account however I am not receiving notifications. I have tried allowing all permissions in settings and I have also tried re-installing the app.
- Leo Johnson
Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have
- Jagz
Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.
- Ryan Heath
App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats
- Ahmed Nazeeh
Pros |
---|
Brosix allows each office to communicate, especially if someone is with a client or on the phone |
Brosix is easy to install and add each when we add agents to our offices |
Ability to see each others profile |
Cons |
---|
The price is a bit high for a company with few employees |
Can't log in to two or more device simultaneously |
Limited emoji |
Pros |
---|
Enable costumers to contact us faster |
Enable us to solve costumers issues faster |
.Enable the costumer satisfaction to increase. |
Cons |
---|
Linking with a telephone, so the agent is only working on 1 channel at a time |
More simplified way to create and use templates |
Link users who may have provided us a new/different email from what we have on file for them |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
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