Document360 vs Lightico

Side-by-side comparison of features, reviews, pricing and more

Document360

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

Pricing

Startup

$ 99

Business

$ 249

EnterprisePOPULAR

$ 499

Lightico

Category: Documentation Tool
Industries: Marketing, Business, Education

Pricing

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20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Document360 reviews

The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.

- Calen L. Low Code Engineer

Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.

- Christeen P. SEO Specialist

Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB

- Aarthi K. Senior Technical Writer

Lightico reviews

Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.

- Francis R. Customer Advisor

I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them

- Mark H. Loyalty

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

- Tiffany c. account manager

Pros & cons

Document360

Pros
I have not had an issue since
My company and I are extremely pleased with Document360 and what it accomplishes
It has been very positive
One of the things I like the most and I consider Critical is the support
A fantastic platform with detailed user controls and excellent support
Overall, my experience with Document360 has been excellent
It has done a great job of providing our team with exactly what we were looking for."

Cons
Well there are a few features
No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate
At first it was unclear who our main Account Manager would be
There were no dubious clauses about character limits r page lengths
Somtimes trying to add a user to a specific group fails and we have to repeat it."

Lightico

Pros
Presenting a clear view of all terms for the consumer makes a great experience
Good, has simplified the workflow of getting customer forms and has been a convenience to our customers
It helps for a better customer conversation and sales interaction
Overall my experience has been positive, the good features far outweigh any issues I have encountered."

Cons
You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch
I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages
For EE upgrades, sales
The drop down option for selecting 'Spend cap
8/10 customer get stuck on what to do
I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date."

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Speechify is the #1 audio reader in the world

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4.6/5

20M+ downloads

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