eTrigue vs AgilePoint NX

"Marketing Automation that Makes Sense" What do you like best about eTrigue? DemandCenter by eTrigue offers flexibility that is non-existent in other MAP systems. From the incredibly easy to use email and Landing Page templates to the form builder, eTrigue has constructed a "wunderkind" of an MA system to be used by everyone who seeks to learn marketing automation in both theory and in execution. One of the things that makes eTrigue so successful is their customer support. It's simply what tech support was 40 years ago......responsive and of high quality/value. The eTrigue support team gets all over issues without delay and they give you a resolution same day or an ETA for a fix, or an immediate work around. They do not pretend that it's a perfect world/product and that approach is refreshing. Without that level of support we couldn't be successful. It's quite an achievement.

- Jeffrey E.

"Great Product With Full Feature Set" What do you like best about eTrigue? Simple product to use with lots of features. Integrates with most CRM tools as well as Webinar solutions. Easy to read reports which give a great insight into website visitors and their actions (pages visited, length of stay on each page, etc). Nice email creation tools and simple to build nurture campaigns.

- David G.

"We use eTrigue's DemandCenter for B2B almost daily, for 5 years - and it's great!" What do you like best about eTrigue? This is the perfect tool for those that like ultimate freedom/flexibility when designing their marketing automation (MA). eTrigue's "DemandCenter" application keeps up with all of the best MA tools out there, but has a few key features and speedy interface that make me recommend it above others, if you value your time. Specifically, the UI is not a 'wizard/guided/steps' kind of approach. Instead, you have all of the options/criteria/actions available to you, and you can speedily compile lists and campaigns. So once you know where everything is, you can really hum along without constant interruptions or multiple screens of setup. The same UI components (for the list building criteria, for example) is the same/consistent in other parts of the application. Like the reports builder or criteria for actions/triggers within campaigns. So once you've learned it in one location, it is intuitive to use in other areas. Data/contacts visibility and hygiene also seems easy, due to this setup. You can quickly review your database, applying filters for drilled-down views. Wildcards and boolean functionality available throughout to be able to see what you really want to see. But, above all else, eTrigue has the best support I've ever experienced for a SaaS / online app. They're very responsive to tickets, open to new features, and it's always the same group of people that I'm dealing with.

- Jareb C.

"Best BPM Solution" What do you like best about AgilePoint NX? AgilePoint NX is extraordinarily intuitive to use with a low learning curve compared to the other BMP solutions I have used in the past while simultaneously enabling flexibility, allowing you the process to address both common and complex use case scenarios. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? Outside of your employer giving you access to AgilePoint NX or requesting a limited trial, it can be challenging for a single business power user or citizen developer to gain access to maintain, hone or expand their learning for an extended period. It would be great if AgilePoint provided a no-cost developer environment or a reasonably priced one for single developer users. Long term, I can only see an upside to this as such citizen developers would take this with them throughout their careers. Review collected by and hosted on G2.com. Recommendations to others considering AgilePoint NX: Do your due diligence, if you're considering AgilePoint NX as a replacement for your current BMP solution don’t just focus on a feature-by-feature comparison but instead scalability, ease of use, ability to meet the use cases, and ability to offer new features and functionality. I think you’ll discover that AgilePoint NX is uniquely positioned in the BPM space as not only its leader but its leader in innovation as well. Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? While an employee at Honeywell, I used AgilePoint NX as an enabler to automate many Direct and Indirect Procurement processes. Most use cases were centric on exceptions processes that were not accounted for within either our ERP systems or other IT-managed platforms, which necessitated the rapid development of tools that could fill these critical gaps. Some of these were: - Payment Term Exceptions: A process that enabled a hierarchical approval process with embedded business logic to realize deviations to payment term business objectives with 3rd party suppliers. - Waivers of Competitive Bids: A process that enabled exceptions to Honeywell's competitive bid policy. Likewise, this process supported a hierarchical approval process with embedded business logic and an SAP R/3 BAPI, allowing the process via web service API to only allow purchase requisition processing into a purchase order within the ERP after gaining proper business approvals within the process.

- Gary G.

"Great solution helping Honeywell automate" What do you like best about AgilePoint NX? It has a lot of features and functions built in within the tool, and there is the ability to create really light weight applications to help business needs. The application build process is based on No Lo concept, so users don't really need to code anything. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? The interface could be a little more user friendly which a non IT user could use easily. The IT community finds it easy to work with the tool, but the business users don't find it too easy / user friendly to work with. Also, the availability of help / training material needs to be improved. Once again thinking about new users who need to learn how to use the tool the training materials will help. Review collected by and hosted on G2.com. Recommendations to others considering AgilePoint NX: It integrates very well with Office 365, especially with SharePoint Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? We've let go of our legacy, home grown solutions and migrated those to AgilePoint hence helping us get better from a security and vulnerability stand point. AgilePoint is now being used by many SBGs to automate their processes and to integrate with SharePoint both in the cloud and On Premise to help run business processes.

- Manish C.

"Low Code, Highly Flexible" What do you like best about AgilePoint NX? The low-code/no-code model allows you to create workflows as quickly as you need to, but there enough connectors and activities to allow for more complex models as well. I really like the Management console that allows insight and control over all active workflows and tasks. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? Some of the more advanced workflow activities are not as intuitive as they could be and the documentation does not always offer a good example of how they could be used, but the support team is always very helpful in sorting out questions. Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? We have created electronic versions of multiple approval processes that supplement our ERP system, both decreasing time to approval and eliminating the paper trail. We have also improved KPI reporting through simple metric-collection forms tied to a short approval.

- Chip M.