Highrise vs MarketBox
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Sir Richard BransonMost popular feedback for Highrise
I have been able to keep under control interactions with my customers regarding both sales and customer service. By using tasks, I never missed a follow up, an employee's birthday or anniversary. The software has given me a great sense of control and made it look simple.
Bismark D.
About Highrise
Join tens of thousands of small businesses managing follow ups with a simple CRM that's been helping people get back to what they love for 10 years. Other tools are too cumbersome or require too many steps. Highrise is the just right, more thoughtful way to track leads, manage follow ups, and build relationships. Start with a free no risk 30 day trial - follow up, close deals, and spend the rest of your day doing the things only you can do.
Most popular feedback for MarketBox
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
Amine H.
About MarketBox
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
Highrise reviews
Great! Store hundreds of contacts in a cloud based database and easily zip through them. They can be tagged however you imagine. The problem is that it takes a lot of time at the end of the day/week/month/cycle to go through and categorize them. I wish there were more automated workflows.
- Blake B. Ecommerce & Consumer Products Manager
This is a brilliant CRM tool. Reminders and task list relating to contacts is great but having emails 'bcc' everything through the CRM is a time saver!
- Alex R. Account Manager
Allows our team and clients easy access to all communication and orders with our accounts. Highrise is a screen always open and in constant use. It's a very easy to use and appealing CRM.
- Kyle L. S. Founder & President
MarketBox reviews
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
Pros & cons
Highrise
| Pros |
|---|
| You can send mass emails, store databases, assign tasks to employees, set reminders, and more |
| Great task manager in my opinion |
| Highrise has been a tremendous help when it comes to organizing and improving my freelance business |
| The alerts and notification emails highlighting recent events is useful as well |
| I highly recommend using Highrise |
| Good contact data base management where I can refer back to important conversation threads which might go amiss in a busy inbox |
| Also good for a Virtual Assistant to be able to access remotely." |
| Cons |
|---|
| Countless controls and functions and sections and definitions and miserable standard of support meant it was shelved within a few months |
| The search option is weak, needs work - results are difficult to read and undrestnd |
| They can be tagged however you imagine |
| The problem is that it takes a lot of time at the end of the day/week/month/cycle to go through and categorize them |
| It used to interface with gmail but has now stopped that and will no longer receive upgrades, which is a shame." |
MarketBox
| Pros |
|---|
| MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets |
| The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience. |
| Cons |
|---|
| The availability section needs improvement |
| Some Instructors have difficulty understanding the functionality at times |
| Image size of the profile picture has to be less than 100kb. |
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