intelliHR vs Paycom

From the start when looking for a package and speaking to their sales team and directors through to meeting with [SENSITIVE CONTENT HIDDEN] who is our Implementation Manager. The support she has given us has been amazing and extremely positive and rewarding. They have helped us get where we needed to and more. The business now has a one stop shop that is streamlined for all of our HR needs.

- Olga D.

The customer service I have received in all of my dealings with intelliHR have been nothing short of amazing. Whether it's a scheduled quarterly catch up or request for assistance - the team have been great to deal with, friendly, helpful and professional. I really like that the system is continuing to grow and has new features added regularly. It's been exciting to see features that we have enquired about or suggested then coming in to fruition at a late point. Working with a software/company that doesn't just say "No, we can't do that" and instead says "Let's look in to that for you" is such an awesome experience! intelliHR will always look for your "Why" to ascertain what it is exactly that you are trying to achieve - and to see how they can help you achieve it.

- Bronte M.

My experience with intelliHR has been very, very good. The implementation went extremely well and the responsiveness from intelliHR is second to none. I have been involved with other software implementations in the past, and intelliHR certainly surpassed my previous experiences. I love the fact that intelliHR listen to their clients, if you have feedback or suggestions, they act upon these. In the time we have been using intelliHR there have been a number of improvements that have been implemented, that just mean the software is even better. The introduction of the software has allowed me to be more responsive to the wider teams needs and provide them a significant amount of support that I just wasn't able to do in the past. This is largely as a result of the flow of feedback I can capture in the software. We are really starting to use the goal functionality the way it should be and I expect to see better engagement around goals from the team in the future.

- Nichola B.

Business professionals, please beware of #paycom, an "online payroll and HR technology provider" based in Oklahoma City, OK. Our 800+ employee business has used them as a vendor for several years and their customer service has gotten progressively worse. Recently, based on their reported human error and lack of knowledge about key employment tax issues, they filed an unauthorized (and grossly inaccurate) payroll tax return that has created a huge mess for us with the IRS. The MANY hours required to resolve their error is on us. Based on the continued terrible customer service we receive, I reached out to their [SENSITIVE CONTENT] and [SENSITIVE CONTENT] nearly a month ago but they've not responded. If you're considering a provider in this area, look elsewhere!

- Philip M.

Its a great software, If I were to own my own company and were looking at Payroll solutions, Paycom would be among the top 3 I consider. Paycor is even worse, so It should be good to know that yours is better than your competition. It does what it is supposed to do ,so, aside from some much needed functionality/interface improvement Its a great experience.

- Brian M.

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

- Ricky A.