iPost vs Spambrella
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Sir Richard BransonMost popular feedback for iPost
Overall we like iPost, it has helped us accomplish our goals as we've grown the past few years, more than our last ESP was able to. However, as we continue to grow and look toward the future, it's unsure that iPost will be able to keep up with our needs. But we've been informed there are new services/recommendations being made available to us so we are definitely looking forward to seeing what new type of partnership we can develop with iPost in the additional year we signed on for.
April B.
About iPost
iPost is an email platform built specifically for Franchises, Gaming & Casinos, Agencies, Associations, Restaurants, Media, Publishing, and Retail. Are you tired of legacy email platforms that are too expensive, too hard to learn, or that you've outgrown? You're not alone. That's why we built iPost. iPost has the tools you need. The platform is easy to learn and flexible enough to adapt as you grow, we promise. We believe that email marketing should be put into the marketer's hands.
Most popular feedback for Spambrella
We looked into Spambrella to reduce the number of impersonation / CEO Fraud attacks we were receiving. We would receive daily phishing emails. We also wanted to cut down on the general spam junk we received. Even with phishing awareness training - my users were still making mistakes. Spambrella's trial made it nice to try out the system. The setup was fairly easy and straight forward with only a few hiccups. And support was quick and responsive and actually helpful.
Reagan J.
About Spambrella
Spambrella protect thousands of end users and handle tens of millions of messages per day. Spambrella have a highly diversified customer base on a Global scale. Spambrella target large and mid-sized organizations across all major verticals including financial services, retail, manufacturing, aerospace and defense, healthcare, education and government. Spambrella also have success with the world's most recognised non-profits, retailers, aerospace & defense contractors, banks etc.
iPost reviews
The iPost team has been tremendous in helping us to make the most of our email marketing campaigns and use the tool in ways we never would have thought of. They've also been able to help us with custom solutions to meet business needs in ways no other ESP can.
- Tony B. Director of Interactive
There are some limitations with iPost & some things are tough to understand (journeys in particular), but overall it's good value for the money and the customer service is excellent.
- Mel R. Marketing & Communications Specialist
We were thrilled with the relative ease of migration and integration across the various platforms. Service was strong, deliverability improved, and business results were there.
- Amy K. SVP/GM
Spambrella reviews
Providing mail security in today's cyber environments is more essential and is a key differentiator from managing this yourself vs outsourcing it to a competitor offering the same solution. Spambrella were good during the sales phase however it wasn't clear they were simply a reseller and therefore a step below the source. Getting timely and accurate support isn't possible nor are features that proofpoint offer available to Spambrella customers.
- Daryl C. Technical Director
I had to move all my customers from another filtering system with little notice. Spambrella gave me a good value alternative and after I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional
- Allen B. Owner
Things are going well and I am very happy with how much the product picks up spam. My inbox has never been so manageable before! It is pretty accurate right out of the gate about what is and isn't spam and with a little tweaking it is as close to perfect as possible.
- Stephen H. President
Pros & cons
iPost
| Pros |
|---|
| We really like that we were able to figure out a way to bring over our existing sending IPs and Domains with their quality reputations and that we did not have to warm new IPs or use shared IPs |
| Initially, we were very excited about this product |
| It has a lot of functionality and possibilities |
| I always get the help I need to fulfill my clients expectations |
| Thoughtful training is provided whenever our team requests it and the iPost teams always seem happy to talk to us |
| The people are the best |
| Great responsive team, listen to their customers." |
| Cons |
|---|
| Open/click data lags about 12-24 hours behind |
| If you need to leverage that data more quickly, you're SOL |
| Unfortunately, there was a delegation/subdomain issue that prevented our links from working |
| As a non-technical user, I don't use the platform from that perspective |
| As a user, I would say some of the opt-out, spam report or undeliverable download reports are trick to use |
| The system feels a bit clunky at times and often runs very slow |
| Creating reports within the Email Ticket is incredibly frustrating." |
Spambrella
| Pros |
|---|
| We were able to monthly bill with Spambrella, we migrated from Exclusive networks which weren't able to do this |
| Spambrella's product knowledge and support is excellent |
| I trialled several products before settling on this one, which was far more effective |
| A great feature is the email quarantine digests |
| We're all familiar with once a day email quarantine reports |
| Spambrella has been easy to set up and deploy for our clients |
| We also use it internally and our whole team has commented on how much better it is that the previous solution." |
| Cons |
|---|
| The service from Spambrella lacks at times and because they are a reseller, there is one tier of lost control on the prof point platform |
| The Spam filtration options are a little restrictive |
| The dashboard in beta shows some metrics to indicate how many of these attacks were blocked - but it isn't possible to see the detail of the email |
| I hear this is in the works though |
| The logs of quarantined/blocked emails needs to have a way to identify phishing attacks and other blocked email." |
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