JustCall vs MiCloud Connect

Side-by-side comparison of features, reviews, pricing and more

JustCall

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Standard

$24.00

Per Month

Premium

$48.00

Per Month

MiCloud Connect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Contact for a Quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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JustCall reviews

ll cloud-based phone systems say they support SMS, but none of them actually do in Australia. I'm so relieved to find out that JustCall does! I also love that you can set a disposition and write notes directly in the JustCall app that can be sent automatically to the CRM (no excuse for sales people to not write notes). It's great to see the innovation with AI in JustCallIQ and I can see that being extra helpful in the future. Their Support couldn't be more helpful and are always so quick and diligently follow-up.

- Brett C. General Manager

The phone system is convenient and easy to use. You can fully understand and use the application even without tutorials because of the accessibility of the functions. The customer service is beneficial as well.

- Pearl S. Front Desk

The HubSpot integration is the best of any vendor I've seen. Support staff has been friendly and helpful, and porting our old number to the system was easy. They also have a built-in IVR system so we can direct callers to the right team.

- Derik S. CEO

MiCloud Connect reviews

I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how easy they are to use. Fits very well in my day-to-day operations.

- Julie G. Communications Specialist

Great solution for dispersed call centers with complex organization. Enables us to manage the entire call process, but did not communicate well with our other data strategies.

- ris E. BI Manager

I've been using this system for years and overall I'm satisfied, it would just be great if they could fix some of those glitches.

- Alex C. Sales Manager

Pros & cons

JustCall

Pros
Works amazing for the most part
Very little issues and super glad we found them and will continue to use them for the foreseeable future
They really care about their users getting the most value from their service and resolving any rare issues we've encountered
JustCall has been a great addition to our systems and makes calling from the office or the road very easy
Just all is easy to Install and use, free text and calling are a cherry on top
Using that service to grow sales is amazing."

Cons
At some point there were interruptions due to the network
Also sometimes cut the voice due to the connection
When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer
It's really hard to find the voicemail
I have endless dislikes about the app
Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected."

MiCloud Connect

Pros
The software is easy to configure and the phones work great
The platform runs without much need for interaction
Excellent solution for legacy Mitel customers
Has some good features that business like to have-voicemail to email is great
It does everything a phone system should do
I would recommend to others."

Cons
The biggest problem with this software is that it's very unreliable
Call notes regularly get lost
For example, I will go to put a call on hold and it will display an error
Eventually I can put the call on hold, but it can get frustrating if I have a customer waiting
For now I do't think there's anything missing in this software
Their support has become horrible
Their customer support portal is not user friendly."

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