Khoros Care vs sproutsocial
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Sir Richard BransonMost popular feedback for Khoros Care
It is a very useful tool to control and monitor the contents of social networks and offer an immediate response and a better customer support service, it is easy to use with a friendly platform that also allows assigning a specific content to the work team
Fernando G.
About Khoros Care
Khoros Care enables clients to serve their customers on their digital channel of choice with unmatched operational insight & automation to boost customer satisfaction and reduce costs. Khoros Care offers Messaging to serve more customers with the convenience of messaging; In-App Messaging to securely message with customers in your brands mobile app or website; & Social Care to monitor & respond on social channels at any volume to protect your brand and build customer satisfaction.
Most popular feedback for sproutsocial
Sprout gives us the ability to see what types of campaigns are working in real time, as well as the ability to adjust appropriately. I don’t think we’ve ever had a tool that’s been able to so quickly provide us with feedback.
Luka Dukic
About sproutsocial
Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.
Khoros Care reviews
Khoros Care has a great User Interface and is powerful in responding cross-channels. The ability to connect customer profiles to external tools as well is great.
- Tim R. Freelance
It is easy to use in the first step - If you can use the fasttrack point you can see that are very useful
- Valle G. Customer care Experience
The platform does not present major problems, perhaps certain aspects of the mobile application could be improved much more to facilitate and expand its use
- Alberto Jose L. Asesor Tecnologico / Ventas
sproutsocial reviews
Sprout Social is a great tool to use for social media management and social listening. My favorite part about Sprout Social is the combined social messaging inbox.
- Christina S Social Media & Digital Content Specialist
Sprout Social is well designed and offers nearly every feature I could ask for. With analytics, scheduling, inbox management and more, this app is pretty much a one stop shop.
- Bradley C Director of Marketing and Communications
Love the amazing customer service, helpful articles and guides, the online community (#sproutchat). I have yet to find something I dislike about the platform.
- Shannon R Communications and Social Media Specialist
Pros & cons
Khoros Care
| Pros |
|---|
| It's intuitive |
| I downloaded it, installed it, and it guided me through exactly how to get started with it. |
| Cons |
|---|
| I suppose the banality of social media in general, but that's not really a knock on the application. |
sproutsocial
| Pros |
|---|
| I can easily handle multiple account using this software |
| It is a one place solution for me |
| From scheduling posts for my social media to getting all analytics and queuing messages |
| It manages all |
| It's interface is too clean and simple.It is simple and at the same time do really good when it comes to social media monitoring & analysis |
| It is by far one of the best tool that I have used.What I liked the most about this software is the ability it gives us to be more present on social networks. |
| Cons |
|---|
| It doesn't have any cons in my point of view but pricing is little bit expensive and analytics can be more detailed.It is very expensive and their customer support is really bad |
| They literally ignore the problems reported to them |
| Which is very irritating |
| I hope they improve it soon.It is a bit expensive compares to the same products available in market. |
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