LambdaTest vs CleverTap

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LambdaTest

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

Free

Live - $15 per month

Real Device - $25 per month

CleverTap

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

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Most popular feedback for LambdaTest

LambdaTest has helped us in solving cross browser related issues. We are able to test our projects locally.. We loved this platform.

Ghura P.

About LambdaTest

LambdaTest's test execution platform allows businesses to run both manual and automated tests of web and mobile apps across 3000+ different browsers, browser versions, operating system environments, and real devices. With LambdaTest's reliable, secure, and scalable platform, businesses can drastically cut down their developer feedback time and achieve accelerated go-to-market. Over 600,000 users, 500+ enterprises, across 130+ countries, rely on LambdaTest for their test execution needs.

Most popular feedback for CleverTap

Reliable product and user behavior analytics What do you like best about CleverTap? CleverTap is easy to integrate into your product Offers excellent support in the product and also a standby dedicated account manager The product is easy to use for users of all levels The pricing is very affordable for growing businesses and startups Review collected by and hosted on G2.com. What do you dislike about CleverTap? Clevertap can be intimidating for new users due to the nature of analyzing events but is easy once they adopt Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap provides product analytics that point to the customer friction in our product It gives us daily analytics of product usage It offers us in-app push notifications/messages as well as email campaigns Automated user journeys for user engagement and retention

Baker A.

About CleverTap

CleverTap is the world’s No.1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers. CleverTap is powered by TesseractDB (TM), world’s first purpose-built database for user engagement and retention. TesseractDB empowers you to unlock the full potential of your customer data, for creating hyper-personalized customer experiences using deep and granular data that’s available, accessible, and affordable. 1,300 customers in 100 countries and 10,000 apps, including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue. With CleverTap, you have a powerful suite of features and capabilities, including - Analytics & Insights (Real-time analytics to discover user behavior insights) - Automated User Segmentation (Actionable segments to perfect targeting for delivering internet-scale experiences) - Omnichannel Journey Orchestration (Omnichannel campaigns based on users’ behavior, location, and lifecycle stage) - Campaign Optimization (Purpose-built tools for optimizing campaigns to enhance engagement & retention) - Multivariate Testing (Build, test and optimize across segments, recommendations, time and channel of engagement) - Hyper-Personalization (First-party data & industry-best DRP for deep context to power in-app and off-app personalization) Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, IIFL and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.

LambdaTest reviews

Their customer service is very good and their pricing is reasonable for all that they offer.

- John K.

I used Lamdatest as a freelancer. I became self-employed and didn't need it anymore, I did however forget to cancel my yearly subscription. I contacted support as soon as I got charged to ask for a refund. I was offered a partial refund (around 70% of the price) and continued usage for the rest of the year. They also re-quoted their Terms and Conditions. I understand of course that the company is covered legally but compared to the (many) times this has happened to me, this is the only company that responded this way. I will not use them again and I would not recommend.

- Athanasios A.

Our customers started reporting that our websites stuck in lower verisons of IE and Firefox. So we thought to get it tested and yes they stuck!. Thanks to LambdaTest with its enrich features we were able to build a compatible website.

- Avalokita P.

CleverTap reviews

"It is intuitive, insightful and easy to use." What do you like best about CleverTap? Upsides of using CleverTap: 1. It is very easy to use. The user experience is quite nice. 2. The UI is clean. 3. Integrations and insights are quite useful in helping me plan campaigns. Review collected by and hosted on G2.com. What do you dislike about CleverTap? Dislike: 1. If the amount of data is high, the processing is really slow. 2. The campaign flow creation gets daunting at times. 3. User Management module can be improved to allow access to multiple dashboard under same business accounts. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? 1. it is solving campaign management and remarketing complexities for me. 2. It is also useful in tracking consumer behaviour. 3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.

- Roopal N.

"A complete reliable marketer tool!" What do you like best about CleverTap? The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand Review collected by and hosted on G2.com. What do you dislike about CleverTap? Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.

- Jasmeet B.

"The essential tool for marketing and better customer relationships." What do you like best about CleverTap? Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device. Review collected by and hosted on G2.com. What do you dislike about CleverTap? It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.

- Bruno A.

Pros & cons

LambdaTest

Pros
Awesome Cross Browser Testing Cloud Tool for all QA activities
It's a great tool to set and track automated tests and metrics are really useful
You can test multiple platforms like Apple, Windows, Tabs, Mobile browsers, etc same time for your website, and you can also include your favorite ones in a setup and test from that."
Cons
Our customers started reporting that our websites stuck in lower verisons of IE and Firefox
So we thought to get it tested and yes they stuck
There is a bit of lag, but I understand I'm controlling another machine over the internet, but the lag isn't that much, I was still able to work and get the job done
On rare occasions LT could be a bit slow to load the test environments (~15 seconds), which could be a problem when hundreds of browser/device/OS combos need to be tested quickly."

CleverTap

Pros
Multi-platform engagement
Funnel Data
Marketing automation options
Cons
Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.Price is very high with respect to the features available
MAU based pricing with a flawed sense of MAU calculation.The way they calculate MAU is morally wrong
If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

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