MyCase vs isoTracker

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MyCase

Category: Documentation Tool

Industries: Business, Marketing, Legal Files

Pricing

Basic

$39.00 1 User Per Month

Pro

$59.00 1 User Per Month

isoTracker

Category: Documentation Tool

Industries: Marketing, Business, Financial

Pricing

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Most popular feedback for MyCase

It was significantly more expensive, and we found that we were paying for a multitude of features and functions which we didn't use or need.

Brad R.

About MyCase

yCase is a complete case management solution for your law firm, providing the tools you need to improve organization, increase efficiency, and scale your firm operations. With MyCase, all of your important case details - documents, contacts, calendars, emails, tasks, invoices - are available in a single, organized location.

Most popular feedback for isoTracker

Before we utilised the ISO Tracker system fully it was difficult to manage documentation. We regularly found ourselves scrapping around after discovering certain elements of our Safety Management System were overdue review. After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process.

Nicola S.

About isoTracker

Popular cloud-based Document Control software with a global customer base. Proactive support with no set-up costs. Ideal for small to medium sized businesses. Features a central document repository, integrated workflow tools that automate document review and approval processes, automated email notifications, and integrated analytics and reports. Designed for easy compliance with ISO 9001, ISO 14001, ISO 17025, ISO 13485, ISO 45001, ISO 22000 and other QM standards

MyCase reviews

I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!

- Sharon G. paralegal

Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.

- Sam S. Managing Attorney

I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.

- Traci C. Attorney

isoTracker reviews

We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.

- Purnendu B. Sr. QA Engineer

isoTracker Document Control helps us getting grip on all documents related to a Medical Device manufacturer, meeting the designated regulations (i.e. keeping and updating the Technical Files) and meeting the ISO 13485 requirements of document control.

- Koen J. Product development and product quality manager

Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control

- Nola G. finance / compliance

Pros & cons

MyCase

Pros
For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client
The features are awesome and they are constantly improving
I love the ability to have all my cases available via digital
I can share the documents with my clients and communicate with them via the client portal."
Cons
My only complaint is downloading data is virtually impossible
We needed to duplicate our documents and had a really hard time doing so
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site
I haven't made a lot of mistakes in life, but MyCase was one of them
The reports could be easier to follow/understand
It seems all the reports would be related, but it gets confusing
So, a client with multiple cases, is an issue
Drafting of documents is horrible."

isoTracker

Pros
The approval workflow for controlled documents and automated reminders for both documents and audits
The service and support from Lennoxhill is exceptional
After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process
We use isoTracker for managing our documents
As an ISO 13485 accredited company, document control is an important aspect of our daily work
IsoTracker has been a brilliant addition to our business, improving our document control hugely."
Cons
The software is limited in that the number of users are pre-determined for us
Adding additional users lead to some additional cost
ISO Tracker takes the pain out of managing controlled documents
Version control which was a necessity for audit compliance
Stopped others from making multiple copies of documents and using old versions
Before we utilised the ISO Tracker system fully it was difficult to manage documentation."

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