PlanPlus Online CRM vs Hotjar
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Sir Richard BransonMost popular feedback for PlanPlus Online CRM
When I suggested I may need to look for a new CRM supplier, support said "let us know when you want to close your account." That's how much they care. You have been warned!
Chris C.
About PlanPlus Online CRM
PlanPlus Online is based on timeless principles, and built over decades of practical application. The secret of all successful organizations is built on effective individuals who can juggle busy personal lives and achieve the highest ranks of professional success. PlanPlus Online is an essential tool of choice for helping you achieve both.
Most popular feedback for Hotjar
Best User Behavior Understanding Platform What do you like best about Hotjar? Hotjar is one of the best platforms that I have been using since the start of my career for user and customer behaviour on a website or on a landing page used in ads. The details are very important as it helps you what is working and what is not working with your website users. Review collected by and hosted on G2.com. What do you dislike about Hotjar? Hotjar still does not provide its users with 100% realistic data. Sometimes the heatmaps provided can be flawed and it can do damage if you consider hotjar data as only data to understand your user journey on a website. Review collected by and hosted on G2.com. What problems is Hotjar solving and how is that benefiting you? I am a digital marketer and I have been using this platform for a long time. It has mainly helped me to understand where the new or old users are dropping off or which part of the content on the landing page is more engaging with the customer and which are not and hence you can make changes accordingly and test them again.
Saurav S.
About Hotjar
Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.
PlanPlus Online CRM reviews
Flexibility and ease of adding features and functions.
- Joe C.
The product gives our business and colleagues a tool that we can all refer to in order to keep us on the same page. It's the core of our business! No one is left in the dark. Our clients and affiliates are kept well in the loop with timelines, what's needed to move forward, and what to expect next, and when to expect it. Our team can see who's been contacted, what phone calls have been made/need to be made, what followups need to be made, when they need to be made, due dates, etc. This product can be customized to your exact needs. I love that!
- Tanya T.
I have spent the last 2 months looking at different apps and online planning tools that could be used for my business. There are so many options, but my challenge was always the same, I want to find an app I can use as well as on online source, that is user-friendly. Although I am very computer literate, I wanted something that didn't take a lot of work to understand. After doing many 30 day free trials, this product was my choice.
- Lisa D.
Hotjar reviews
I love using Hotjar! It helps me understand how users behave on my site, what they need, and how they feel. I can quickly see what pages they're visiting, how much time they're spending on each page, and where they're clicking. This information is really helpful in optimizing my client's sites.
- Sebastian P.
Analysis tools include Heatmaps, Visitor Recording, Form Analytics, and Conversion Funnels, which let you watch and measure how our users act.
- Mowshori K.
I would be surprised if there was a CRO or UX team that hasn't heard of Hotjar. It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool. It's really good for starting out and doing some basic research. Sweet and simple! I guess marketers could benefit the most from this!
- Ioana G.
Pros & cons
PlanPlus Online CRM
| Pros |
|---|
| Continue to promptly assist when questions arise |
| Easy to access |
| Very powerful tool with options for personal customization. |
| Cons |
|---|
| Frequent and unannounced "upgrades" often result in unpleasant and apparently unintended consequences and results for end users |
| The application has not been updated for ages |
| The layout could be simplified and made aesthetically functional. |
Hotjar
| Pros |
|---|
| Heatmaps, see where your users mouse is pointing |
| Capturing feedback from the users |
| Being able to see what the user see's |
| Cons |
|---|
| Customize the dashboard view - allow re-ordering of the widgets or hide widgets that aren't being used |
| Sometimes when you navigate and you press the back button nothing happens and you need to use the nav on the page but then you have to make a few clicks to get back where you were |
| Would be good to have integrations with ticketing platforms like JIRA, Github, and Bugherd in case you come across a bug you can easily raise a work ticket |
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