Productboard vs ChannelAdvisor
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Sir Richard BransonMost popular feedback for Productboard
Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can't judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard
Jacob B.
About Productboard
Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.
Most popular feedback for ChannelAdvisor
The tool seems great and works well once properly configured. Lots of room to grow the business on to new platforms easily once properly configured, You will still need a lot of focus on the process and business logic required to create your initial feed, particularly where it comes to product pricing.
Martin D.
About ChannelAdvisor
ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world's commerce. For two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness.
Productboard reviews
Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.
- Joshua P. CTO
We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.
- Eric P. Chief Product Officer
Productboard is a great tool for software companies looking to build a process around their customer feedback.
- Alex K. Software Engineer
ChannelAdvisor reviews
Overall, I've had nothing but an awesome experience with BB, it's made my morning so much easier and more reliable and I've gotten so many new people at our company using it now, thanks to the CES visit we had from you this year. Thank you all, so much!
- Kristyn M. SA Lead
The software is built with a long term vision but they should make it more affordable by offering it at a lower price to more customers. They also need to provide more guidance in the best way to implement the software
- Moshe D. Director
All in all it is good software but not the best company to work with.
- Randy B. Owner
Pros & cons
Productboard
| Pros |
|---|
| There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for |
| Also: the ability to strategically view all features is amazing |
| A great way to communicate and negotiate your roadmap with stakeholders |
| Ability to tie direct feedback from users to specific features |
| I love having the ability to categorize insights, assign them to users/companies, and attach them to features or ideas on the roadmap |
| It's been great and has been helping my company stay aligned on product priorities." |
| Cons |
|---|
| As mentioned above, it is hard sometimes to detach yourself from the feedback you are writing up and often I find myself arriving at a conclusion and then re-editing other feedback |
| Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback |
| The billing mechanism of individual plan is awful experience |
| Searchong for already submitted requests can be difficult |
| Constant moderator required." |
ChannelAdvisor
| Pros |
|---|
| Very god experience and they help a lot |
| System was good and worked well and in some ways a lot easier than other systems |
| We are now managing all of our advertising on Channel Advisor |
| It's nice to have one central place for all of this |
| Shared inventory across the multiple channels comes really handy, find articles within documentation is super easy, support is knowledgeable in most cases |
| The tool seems great and works well once properly configured." |
| Cons |
|---|
| I don't have anything with Blueboard that I have been unsatisfied with |
| Our contract auto renews every year unless we cancel it |
| The billing date is in December, but apparently the renewal date was 30 days earlier in November |
| It's completely unethical what they're doing |
| Fashion Bloom / Baby Town |
| The category and subcategory valid values information provided lack details or not there |
| Also the lack of video tutorials." |
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