Side-by-side comparison of features, reviews, pricing and more
Category: Social Media tools
Industries: Business, Marketing, Social Media
Pro
$ 99/mo
Business
$ 199/mo
Category: Social Media tools
Industries: Business, Marketing, Social Media
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For that period, I am happy with the decision I took. I’ve been recommending it to our clients ever since. What I like the best is that Sociality.io takes security measurements really seriously, which makes it easy for our team to onboard our new security-sensitive clients. One last point is that competitor analysis and social media analytics reports are so useful and simply great. I can gather all the performance metrics we need and report them to our clients in an easy way.
Emre A.Sociality.io is an all-in-one social media management platform that enables marketers to easily manage their social presence in a single dashboard. Sociality.io currently supports Facebook, Twitter, Instagram, YouTube, and LinkedIn. Our primary aim is to help marketers improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights.
The sheer exclusivity and features of the tool are incredible. You get social monitoring, social listening, social analysis and competition analysis too! The tool supports every social media platform in every capacity and has incredible data insights which lead to making effective decisions.
Neha T.Sprinklr Modern Sales & Engagement helps users listen to, triage, engage and analyze conversations across modern channels. It helps mid-large organizations to convert social into a revenue driver and reduce churn by proactively engaging more customers. Sprinklr helps teams across departments and regions collaborate seamlessly for content creation, publishing, customer engagement, research and reporting while maintaining enterprise level governance to prevent any brand crisis. Modern Sales & Engagement offers following products: Social Publishing and Engagement: Plan, publish, and manage brand content across multiple channels from a single platform —then measure and respond to customers engagement with automated workflows, intuition moderation, and engagement dashboards that can be shared across teams. Distributed:Empower Distributed teams (Sales, Location Managers, Field Agents) with a lightweight, branded experience to engage customers on the digital and social channels they prefer. Ratings & Review Management: Capture reviews for content and monitor ratings for additional consumer insights — then integrate Ratings and Reviews at the point of purchase on a website or mobile app to drive even more conversions. Conversational Commerce: Help agents or bots lead customers from intent to purchase — and transform social into a revenue driver — with a 1:1 chat based commerce experience that drives product selection and evaluation with AI, integrated product catalogs, and a unified commerce connector. Sprinklr’s Unified Customer Experience Management is designed to elevate customer experience with Modern Care, Modern Research, Modern Marketing & Advertising.
It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.
- Orhun Mert S. Co-founder & CMO
As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.
- Ahmet Cenkhan T. Brand Director
It helps me sharing the social media posts on time. So I don't have to do these manual.
- Burak U. Social Media Specialist
We use modern engagement to ensure we have a governance first approach to social. We use a variety of features via the Rule Engine, this enables us to have alignment across numerous social channels and automate processes that otherwise would be extremely time consuming.
- Joel P. Senior Social Media Insights and Governance Manager
Quick and easy publishing on all social media channels including LinkedIn, Facebook, Twitter and Instagram
- Kunal M. Assistant Marketing manager
We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.
- Ksenia B. HR manager
Pros |
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Easy to use and customer services are on point all the time whenever i need them |
System is very helpful for me when I'm preparing competitor analysis reports, tables and sheet diversity is brilliant |
Plus, latest trends mailings are extremely helpful too |
It is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team |
The Great Business Partner for Social Media Management." |
Cons |
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But there's nothing Sociality.io can do for it |
Instagram is guilty here |
I sometimes run into problems downloading reports |
It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies |
I can sometimes get a warning that the access key is invalid." |
Pros |
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The best feature of Sprinklr is easy access to all of our buys and creative assets for each Paid Social campaign |
Despite this, he is able to report good reports and also has a support interested in bringing improvements to the tool |
I also LOVE the asset boards |
You can create boards for your needs and it's such an easy way to store photos, videos, and social posts that you can leverage and find when you need them |
The implementation team was fantastic, the tool itself has saved us countless hours a day, all in all one of the best things we have ever done was picking Sprinklr." |
Cons |
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It's tricky to master the UX |
Takes a lot of time to get your bearings within the tool |
Frequent issues with lag time on post tags being updated and analytics dashboards not working |
Customer service/ support team is horrible |
Reporting dashboards are always broken |
Unreliable numbers forces media planners to use the actual ads platform instead of the Sprinklr tool we pay for |
Sprinklr can do almost everything but there are sometime few misses |
It misses to fetch comments or the numbers in the reporting are sometimes different from actual channel analytics." |
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