vs Sprinklr

Side-by-side comparison of features, reviews, pricing and more

Category: Social Media tools
Industries: Business, Marketing, Social Media



$ 99/mo


$ 199/mo


Category: Social Media tools
Industries: Business, Marketing, Social Media


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Sir Richard Branson reviews

It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.

- Orhun Mert S. Co-founder & CMO

As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.

- Ahmet Cenkhan T. Brand Director

It helps me sharing the social media posts on time. So I don't have to do these manual.

- Burak U. Social Media Specialist

Sprinklr reviews

We use modern engagement to ensure we have a governance first approach to social. We use a variety of features via the Rule Engine, this enables us to have alignment across numerous social channels and automate processes that otherwise would be extremely time consuming.

- Joel P. Senior Social Media Insights and Governance Manager

Quick and easy publishing on all social media channels including LinkedIn, Facebook, Twitter and Instagram

- Kunal M. Assistant Marketing manager

We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.

- Ksenia B. HR manager

Pros & cons

Easy to use and customer services are on point all the time whenever i need them
System is very helpful for me when I'm preparing competitor analysis reports, tables and sheet diversity is brilliant
Plus, latest trends mailings are extremely helpful too
It is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team
The Great Business Partner for Social Media Management."

But there's nothing can do for it
Instagram is guilty here
I sometimes run into problems downloading reports
It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies
I can sometimes get a warning that the access key is invalid."


The best feature of Sprinklr is easy access to all of our buys and creative assets for each Paid Social campaign
Despite this, he is able to report good reports and also has a support interested in bringing improvements to the tool
I also LOVE the asset boards
You can create boards for your needs and it's such an easy way to store photos, videos, and social posts that you can leverage and find when you need them
The implementation team was fantastic, the tool itself has saved us countless hours a day, all in all one of the best things we have ever done was picking Sprinklr."

It's tricky to master the UX
Takes a lot of time to get your bearings within the tool
Frequent issues with lag time on post tags being updated and analytics dashboards not working
Customer service/ support team is horrible
Reporting dashboards are always broken
Unreliable numbers forces media planners to use the actual ads platform instead of the Sprinklr tool we pay for
Sprinklr can do almost everything but there are sometime few misses
It misses to fetch comments or the numbers in the reporting are sometimes different from actual channel analytics."

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