TapMango vs Customer.io

TapMango has helped us improve our loyalty and rewards program hands down! The features allow us to market our business in a variety of new ways that weren’t available through our prior provider. Our rep Faiyaz is always responsive and eager to help. When the Covid pandemic first hit Faiyaz reached out to us and set up our mobile and online ordering with in our phone call. Accepting online orders with curbside pickup was crucial during this time. I am happy to be a TapMango customer and I’m looking forward to what new features they will be adding.

- Jamie Bowman

We have had a great experience! Just in the short time we have been a customer (4 months)- they have already rolled out new features to really help us keep our repeat customers engaged and coming in. Amandeep is our rep, and he is extremely responsive and helpful. He makes us feel like he cares about our business being successful. Also, I have utilized the online chat feature several times, and that is a great way to connect with any questions. I felt like it was a little intimidating at first, as the platform has a ton of features, but jump in, you won’t regret it!

- Shannon Weston

I have an ice cream shop and I was waiting my first 3 months to write this review and I strongly recommend this reward pos system, last year I used the competitive reward POS and cannot complaint about it. At first I was kind of no way I would not change, but after the demonstration this reward program is totally integrated and automatic with my Clover merchant system. Many many features than the competitor and better price. The support from Eric Ngo makes everything that I imagined/expected happened and he is always ready to explain and set up everything that I need no matter how many times and question I have.( Believe me, ALOT of questions). My revenue are growing as my customers are returning this is what a rewards program supposed to do and this one is the best!

- Hugo Cerqeira

What I really like is that we use our own database as the single source of truth, and not the email platform database which is never up to date. With Customer.io we use real-time data from our own platform (B2B SaaS) which helps me as a marketer to always communicate with customer segments in the best possible way. Customer.io provide lots of options to filter based on segments and rules which comes in very handy when you want to create cool workflows. Overall, extremely happy with the platform.

- Max V.

Great tool. Not made for beginners but if you are willing to spend time on masterising, I highly recommend. I have been using it in several companies for the past 5 years.

- Nessim M.

I don't find this product very easy to use but it's one of the best so far I've used in the email automation space.

- Shilpa S.