Tonkean vs Close

Tonkean is the OS for Business Operations, empowering operations teams to rapidly improve efficiency with an enterprise-grade, composable automation platform. By allowing ops teams to automate, monitor, and manage mission-critical business processes with no-code, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Founded in 2015, Tonkean has customers like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more using the platform to optimize and align their operations across the enterprise. The Tonkean platform makes automating complex business processes simple and accessible to non-developers, such as business operations teams and process owners, by abstracting the high technical barrier and coding expertise needed to deliver robust, enterprise-grade process solutions via composability. Ops teams compose custom process solutions using building blocks called “enterprise components” or ECs. ECs are modular, interchangeable, and reusable capabilities that perform actions or complete steps in a business process. These actions take one of three forms: 1) actions on people; 2) actions on systems or data; 3) and actions that perform business logic. ECs are fully governed and curated, typically by IT. They can be created in a variety of ways. They can be adopted from vendors or custom-built, or they can simply be extensions of existing tools and systems. Tonkean also comes with an extensive library of native components. This allows ops and process experts to rapidly build holistic process solutions that can work with different systems, easily adapt to changing needs, and measure cross-functional KPIs–all with no-code and no change management. Enterprises rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. Operations teams leverage the platform to make their people, systems, and processes work better together. Common use cases include request intake triage, onboarding/offboarding, document generation, task management & follow-up, and much more.

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. We’re dedicated to the business of the future: smart, agile teams who work remotely. If you’re a tech-enabled team who needs to scale without overpaying for enterprise software, you’ve found the right sales tool. Close lets you email, call, and text your leads — all without add-ons. Packed with productivity tools like task reminders and Power Dialer, you’ll reach more leads, follow up more often, and close more deals. All in a single timeline for ultimate team transparency. Our built-in call coaching also helps sales leaders coach their reps to doubling performance, all within their CRM. Close is the only CRM focused solely on the needs of SMBs and scaling teams, and our customers will always feel fully supported. Start a free trial today.