Visio vs Userlane
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Sir Richard BransonMost popular feedback for Visio
With Visio I've accomplished many projects that I should have done by hand & many days but Microsoft Visio made things easier as I get to finish my projects earlier, get quality maps in 3 dimensions & process flow diagrams. Architectural drawings and designs are so better with Visio and I recommend Microsoft Visio to anyone in diagram or vector graphic industry.
Pitso M.
About Visio
Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere. Create impactful visualizations using provided shapes and starter files. Edit diagrams stored online simultaneously with colleagues through a web browser to work with others anywhere securely and effortlessly. Even connect diagrams to real-time data to make decisions quickly.
Most popular feedback for Userlane
The evaluation and implementation phase was excellent. We are now in the hypercare phase and we are pleased with the results. Our channel partners are very impressed with the UX and it appears to be helping promote the product by providing a low/no-touch onboarding experience eliminating channel partner hesitation caused by worry that they would have to support onboarding of a SaaS application.
Mark E.
About Userlane
With Userlane you get powerful, yet easy-to-use training solution. Guide and interact with your users directly in the software application, provide them with the information they need to accomplish their tasks quickly. With in-app guides you enable every employee to be fully operative and productive, while you improve routine operations, save time and training costs.
Visio reviews
To prepare a practical, flexible, easy to make, easy to understand flowchart or organizational chart the ultimate choice, in most of cases, will be Microsoft Visio, an innovative way to visualize a business process. Visio enables to learn about organizational setup, flow of documentation, and procedures alongwith cause and effect diagrams, the more important is that the diagram is self explanatory for presentation purpose.
- Muhammad F. Chief Internal Auditor
A great product to visualize process, organizations and information.
- Federico A. CFO
The drag and drop feature is probably the only thing I like from this software.
- Claude Real T. Graphic designer
Userlane reviews
This software is useful as it lets us reach all of our customers with custom announcements and allows us to create guides that are useful for our users and help new users understand our platform.
- Daniel M. Support Team Lead
Userlane was easy to learn. The fact that the customer is able to integrate with the program and at the same time get information about the process thei're going through is great. Highlighting of a specific field is a feature we like.
- Anton A. Support
Scalability has also been a challenge for us, when you have lots of guides on Userlane it starts to get quite difficult to manage these, especially when you have multiple language versions.
- Anthea K. Product Manager
Pros & cons
Visio
| Pros |
|---|
| Visio is a great option to present several organizational charts to top executives |
| Once you understand the tools abilities, you can recreate an org chart in a short amount of time |
| The ease of process mapping is amazing and its actually a really good tool to map any process to find gaps and make improvements for driving better business results |
| It is really helpful in creating standardization documents |
| I love it and use it with pleasure |
| Visio is one of the most popular diagram creation programs out there and this is for good reason." |
| Cons |
|---|
| Sometimes it can be frustrating when your diagram begins to get cluttered and the snap tool begins to snap to the wrong objects, making your diagram look weird |
| Adding connection line with different block sometimes creates problem for me which I dislike most |
| Sometimes working with connectors can be a pain |
| They seem to have a mind of their own sometimes |
| This could be a user error but when I would try and change it back, it would go back to the wrong location." |
Userlane
| Pros |
|---|
| Once you got the basics down you can dive in even further and we are looking forward to implementing the super pro functionalities that Userlane offers |
| It's fun working with the product AND their team |
| At least at the start, we had a really responsive and helpful Customer Success person |
| Their team has also done a good job reaching out to us for feedback |
| Big shout out to [SENSITIVE CONTENT] in particular who was so helpful." |
| Cons |
|---|
| But in that specific case, every position was basically bad |
| We had to schedule a call with support to solve the problem |
| We don't have a huge number of users, and it's difficult to filter out internal users, which makes interpreting the usage analytics rather difficult |
| The people building the userlanes are frustrated that failures are more easily identified and that the process to fix can at times be complicated to rectify and recreate the issue |
| In rare cases the editor stops working while you are in the middle of creating a guide, which can be frustrating." |
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