Side-by-side comparison of features, reviews, pricing and more
Category: Social Media tools
Industries: Business, Social Media, Marketing
Pro
$3 /month
Per social profile
Category: Social Media tools
Industries: Business, Marketing, Social Media
Free Trial
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The very complete feature set and excellent support. Especially have publishing, reporting and engagement features for all supported networks. As well as curated content, asset library, best posting times and a lot more. That usually comes at a much more premium price. Their support is also quick to respond, open to feedback and honest about what's going on.
Frank D.Social media management software that allows users to plan content publishing/media campaigns, and analyze performance, reviews & more.
The sheer exclusivity and features of the tool are incredible. You get social monitoring, social listening, social analysis and competition analysis too! The tool supports every social media platform in every capacity and has incredible data insights which lead to making effective decisions.
Neha T.Sprinklr Modern Sales & Engagement helps users listen to, triage, engage and analyze conversations across modern channels. It helps mid-large organizations to convert social into a revenue driver and reduce churn by proactively engaging more customers. Sprinklr helps teams across departments and regions collaborate seamlessly for content creation, publishing, customer engagement, research and reporting while maintaining enterprise level governance to prevent any brand crisis. Modern Sales & Engagement offers following products: Social Publishing and Engagement: Plan, publish, and manage brand content across multiple channels from a single platform —then measure and respond to customers engagement with automated workflows, intuition moderation, and engagement dashboards that can be shared across teams. Distributed:Empower Distributed teams (Sales, Location Managers, Field Agents) with a lightweight, branded experience to engage customers on the digital and social channels they prefer. Ratings & Review Management: Capture reviews for content and monitor ratings for additional consumer insights — then integrate Ratings and Reviews at the point of purchase on a website or mobile app to drive even more conversions. Conversational Commerce: Help agents or bots lead customers from intent to purchase — and transform social into a revenue driver — with a 1:1 chat based commerce experience that drives product selection and evaluation with AI, integrated product catalogs, and a unified commerce connector. Sprinklr’s Unified Customer Experience Management is designed to elevate customer experience with Modern Care, Modern Research, Modern Marketing & Advertising.
We have had good success with scheduling posts in an easy and quick way. Whenever we need help with a problem, the help team is quick to respond and correct the problem. As with all new systems, there are still some flaws to overcome such as the lack of being able to connect personal accounts to the dashboard. Overall, we are pleasantly satisfied with the beginning use of this system.
- Michelle G. Community Manager
I love how the team can quickly search RSS feeds or content by keywords to schedule out our agency or client's social media! PLUS, the price per account and unlimited users is the BEST by far!
- Danielle W. CEO
I like the organization of Vista Social the most. It is easy to see all of my clients and their respective accounts. I can then give permissions to my team accordingly without the worry of someone accessing an account they shouldn't.
- Matthew M. Brand Strategist
We use modern engagement to ensure we have a governance first approach to social. We use a variety of features via the Rule Engine, this enables us to have alignment across numerous social channels and automate processes that otherwise would be extremely time consuming.
- Joel P. Senior Social Media Insights and Governance Manager
Quick and easy publishing on all social media channels including LinkedIn, Facebook, Twitter and Instagram
- Kunal M. Assistant Marketing manager
We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.
- Ksenia B. HR manager
Pros |
---|
Vista Social is the best social media management tool out thereCompleteness of the offering |
Awesome scheduling and publishing features and inbox, reviews, listening and so many supported networks! |
Cons |
---|
Can do more competitive analytics but i understand that there at |
Ability to publish Instagram Stories (only through the mobile app) but I understand that it is a limitation of Instagram |
Slight difficulty with the reporting tools. |
Pros |
---|
The best feature of Sprinklr is easy access to all of our buys and creative assets for each Paid Social campaign |
Despite this, he is able to report good reports and also has a support interested in bringing improvements to the tool |
I also LOVE the asset boards |
You can create boards for your needs and it's such an easy way to store photos, videos, and social posts that you can leverage and find when you need them |
The implementation team was fantastic, the tool itself has saved us countless hours a day, all in all one of the best things we have ever done was picking Sprinklr." |
Cons |
---|
It's tricky to master the UX |
Takes a lot of time to get your bearings within the tool |
Frequent issues with lag time on post tags being updated and analytics dashboards not working |
Customer service/ support team is horrible |
Reporting dashboards are always broken |
Unreliable numbers forces media planners to use the actual ads platform instead of the Sprinklr tool we pay for |
Sprinklr can do almost everything but there are sometime few misses |
It misses to fetch comments or the numbers in the reporting are sometimes different from actual channel analytics." |
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