Animaker contact, email, and phone number
Seamless communication plays a pivotal role in connecting individuals and businesses worldwide. In this article, we will explore how to establish communication channels with Animaker and provide you with the necessary contact information to connect with their team effortlessly, whether you have questions, comments, or concerns.
Animaker’s history
Animaker Inc. was established in 2014 by CEO and founder RS Raghavan and has become a pioneering force in the field of do-it-yourself (DIY) animation. The company's journey began with a vision to make animation accessible to everyone, regardless of technical expertise. Leveraging the power of cloud computing and cutting-edge technologies, Animaker introduced a user-friendly platform that changed the way people create animated videos. Today, Animaker is a popular online video-making platform that offers users a wide range of video-making features, including customizable templates, drag-and-drop editors, and various effects.
How Animaker works
To start using Animaker, simply create an account on the website. Animaker offers a range of templates and styles to choose from, including explainer videos, whiteboard animations, and infographic videos. Users can also create their own custom videos using the platform's library of pre-made assets, such as characters, backgrounds, and music. Animaker also allows users to add their own voice overs, music, and sound effects, giving them full control over the creative process.
Paid plans offer access to more advanced features, such as HD-quality videos, voice overs, and commercial rights. Once you have chosen a plan, you can start creating your video using Animaker's intuitive interface.
Animaker’s pricing
Animaker offers a range of subscription plans that cater to different needs and budgets. The pricing for each plan varies depending on the features and tools included. Here’s a very brief overview of each plan.
- Free Plan ($0) — The Free Plan offers 3 downloads per month with a watermark and Animaker outro. These videos will only export in HQ quality and can only be used for personal use.
- Starter Plan ($35 monthly/$228 yearly) — The Starter Plan provides 10 premium video downloads per month. Each of these videos can be up to 15 minutes in length, will export in Full HD resolution, and can be used for commercial projects.
- Pro Plan ($79 monthly/$588 yearly) — The Pro Plan provides 30 video downloads per month. Each of these videos can be up to 30 minutes in length, will export in 2K resolution, and can be used for commercial projects. This plan also offers custom fonts.
- Enterprise Plan (custom pricing required) — The Enterprise Plan provides unlimited premium downloads per month. Each of these videos can have unlimited length, will export in 4K resolution, and can be used for commercial projects. This plan also offers priority rendering, a license to resell, a white labelled app, real-time collaboration features, a single sign-on, and the ability to create and save templates.
How do I get in contact with Animaker?
If you have any questions or concerns about Animaker, the company offers a range of support options. In fact, when it comes to reaching out to Animaker's dedicated customer support team, there are several options available to ensure prompt assistance.
Animaker’s support tiers
Whether you have questions about the platform's features, encounter technical issues, or need to seek guidance on using specific tools, Animaker’s support team is knowledgeable and ready to provide assistance. However, your support may vary depending on which plan you have, as the plans come with different support tiers. The support tiers are as follows:
- Free plan — Users who are subscribed to Animaker's Free plan are eligible for the Free Support Tier and receive support. However, a higher priority is given to paid customers.
- Starter and Pro plans — Starter and Pro plan subscribers will be given higher priority support over email and chat than users with a Free plan.
- Enterprise plan — Enterprise subscribers will receive the highest level of priority support. They are the only users who receive a personal Customer Support Specialist and have access to phone support.
Live chat support
Animaker offers a live chat support feature, providing users with instant access to assistance. This live chat function allows for quick and efficient communication with the customer support team, ensuring a seamless experience when seeking help or clarification. Support chat should be available during regular business hours, but you can also leave a message for the support team after hours, and they will get back to you via email.
Another great way to get in contact with Animaker’s customer support is to fill out the form on the Contact Us page at Animaker’s official website, Animaker.com. This will open up an email support ticket correspondence. Animaker can also be contacted via the business email: [email protected].
Additional support
In addition to the customer support team, Animaker also offers a range of resources, including tutorials, FAQs, and a community forum for self-serve assistance.
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FAQ
Who is on the Animaker executive team?
Animaker’s founder, RS Raghavan, serves as Chief Executive Officer, while co-founder Loganathan K. serves as Chief Operating Officer. The company's Vice president of global sales is Stephen Shartzer, who oversees the sales team and ensures that Animaker Inc continues to meet the needs of its customers. Additionally, Akbar Basha KM is Animaker’s Front End Software Development Lead.
Where is Animaker’s headquarters?
Animaker is headquartered in San Francisco, with additional offices in Palo Alto, California, and Las Vegas, Nevada.
Does Animaker offer support through social media?
Although Animaker is active on multiple social media platforms, it does not appear the company provides customer service support through their social media channels.
How do I cancel my Animaker account?
To cancel your Animaker account log in to your Animaker account using your signup credentials. Once you're logged in, click your profile in the top right corner of the screen. Scroll to “My Plans” and downgrade to the Free plan. Your plan will not continue after the current billing period, and your credit card will no longer be charged.
