If your Android app stops playing your file when the screen is locked, please follow these steps to disable your device's settings
If the Speechify app stops the playback when the screen is locked, it may be due to a setting on your device that is causing the app to pause when the screen is locked. Here are some steps you can take to fix this issue:
- Check your device's battery and power settings. Some devices have power-saving modes that can cause apps to stop running when the screen is locked to conserve battery life. Make sure that Speechify is not affected by these settings.
- Try disabling any battery optimization settings for the Speechify app. Some devices have battery optimization settings that can interfere with apps running in the background. Check your device's settings and see if there are any options for optimizing battery usage for specific apps. If there is, disable it for Speechify
- Restart the app or your device. Sometimes, simply restarting the app or your device can help fix issues with apps not working properly.
If this does not help, please contact us through the app help centre.
