TurboMeeting vs Nextiva
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Sir Richard BransonMost popular feedback for TurboMeeting
Ease of set-up and user friendly. The customer support available is phenomenal - immediate help when needed, no need to answer a bunch of prompts as you actually get to speak to someone!
Karen M.
About TurboMeeting
TurboMeeting is a video and web conferencing and live streaming server delivered in hardware. Free audio conferencing service is included. You own it. You control it. It is the most cost-effective, secure, and reliable on-premise online conferencing solution. Established in 2005, the company, R-HUB, has served over 4 million TurboMeeting users.
Most popular feedback for Nextiva
Transitioning from on-prem VOIP to a hosted solution like Nextiva was a breath of fresh air. No longer need to worry about secondary VOIP servers and connections and can focus solely on Internet circuits at all our locations. We saved a lot of money after completing the transition.
K Grasmeyer
About Nextiva
Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers.
TurboMeeting reviews
I like how quickly turbo meeting allows be to receive IT help
- Brittney V.
Turbo meeting allows the tech team so fix my computer with ease. I like that there is a desktop shortcut so I don’t have to go through the internet.
- Brittney V. Product Advisor
Ease of use when calling customers up for training sessions
- Tony F. Parts Specialist
Nextiva reviews
Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!
- Chelsey W. Office Manager/Administrator
I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.
- Jake F. Director of Sales/Marketing; Project Manager
Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
- Gregg C. VP
Pros & cons
TurboMeeting
| Pros |
|---|
| The performance is fast and the image quality is excellent |
| One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session |
| TurboMeeting is very reliable and R*HUB is a great technology partner |
| My biggest use of Turbo Meeting is using it to allow our software vendor to share screens with me and being able to allow them to troubleshoot when neccessary |
| A reliable and feature rich choice for conferencing and support." |
| Cons |
|---|
| Sometimes we face problems with voice quality during sessions, especially long distance customers |
| Also, we are facing problem from Mac system |
| I have also had to reboot the appliance a few times, due to no response on the network |
| But no more often than once every 2 to 3 months |
| Too much information in calendar |
| It gets confusing for the team with too many options |
| I don't think this is necessarily a problem specific to TurboMeeting though |
| The user on the other end is generally the real problem." |
Nextiva
| Pros |
|---|
| Overall our experience with Nextiva has been pretty good |
| Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best |
| Phone service was reliable and call quality was good |
| Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app." |
| Cons |
|---|
| I spent days asking to fix things but each time more problem and more things did not work |
| We were running in circles with the problems |
| The phone system was with a lot of technical problems |
| Auto attendant not working, CRM not working, SMS not working |
| Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost |
| Forever ongoing contract auto-renewals without notifications to the client |
| We didn't even let users know they could login--it's that bad |
| The cost of their service just cannot compete with the rest of the market." |
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