SPEECHIFY TERMS OF SERVICE


 Updated July 1, 2025

PLEASE NOTE: THESE TERMS OF SERVICE CONTAIN MANDATORY DISPUTE RESOLUTION, ARBITRATION, CLASS ACTION WAIVER, AND PRE-DISPUTE TRAVEL PROVISIONS THAT AFFECT YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH SPEECHIFY.  UPDATES TO THESE TERMS MAY AFFECT PAST UNREPORTED DISPUTES.  PLEASE REVIEW MONTHLY, AT LEAST QUARTERLY, AND UPON NOTICE.

  1. GENERAL INFORMATION

1.1 SPEECHIFY SERVICES

These Terms of Service (these “Terms”) contain the general terms and conditions on which Speechify, Inc. (“Speechify”, “us”, “our” or “we”) supply, and under which you may use, the content, products and/or services available via the www.speechify.com website (the “Website”), through applications we distribute for use on mobile devices (the “Apps”) or via other delivery methods to you (the Website and such content, products, services are collectively referred to herein as the “Service” or “Services”, which may be updated from time-to-time at the sole discretion of Speechify). Please read these terms and conditions, carefully before accessing or ordering any Services from the Website or downloading any Apps from any third party App stores (e.g. the Apple App Store, the Android Play Store etc.). By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the provisions regarding arbitration, class action waiver, disclaimers, and limitations of liability. You further acknowledge that you have read, understood, and agree to be bound by our Privacy Policy (https://speechify.com/privacy) and all other supplementary terms or Speechify policies incorporated herein by reference. In these terms, the term “Device” refers to the device which is used to access and use the Services and/or Apps including but not limited to computers, smart phones, computers, and tablets; and the term “you” refers to the user of the Services. When you order (“Order”) any Services, download any Apps or otherwise use or access the Services, you agree to be bound by these Terms and all applicable laws, rules and regulations. You may also be asked to click “I accept” at the appropriate place prior to your purchase, access to, or use of the Services. At such time, if you do not click “I accept”, you may not be able to complete such purchase or gain such access. By using the Services or Apps, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, you must refrain from using the Services and/or Apps. 

You must be 18 years of age, or the age of majority in your province, territory or country, to use the Services or Apps. Individuals under the age of 18, or the applicable age of majority (each, a “Minor”), may utilize the Services and Apps only with the involvement and consent of a parent or legal guardian, under such person’s account and otherwise subject to these Terms. If you are a parent or legal guardian of a Minor, you agree to bind the Minor to these Terms and to fully indemnify and hold us harmless if the Minor breaches any of these Terms.

Our contact email address is [email protected]. All correspondence to Speechify including any queries you may have regarding your use of the Services or these Terms should be sent to this contact email address.

1.2 ORDERS 

(a) Subject to the terms and conditions contained in these Terms, you may order certain Services by entering into one or more Orders.  Orders may be entered into by you via the Services interface, or by written agreement or order form executed by you and an authorized representative of Speechify. Unless otherwise specified in the applicable Order, subscriptions are for designated users only and cannot be shared or used by more than one user.  You agree that your purchases hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by Speechify regarding any future functionality or features.  If there is any inconsistency between an Order and these Terms, the Order controls.

(b) These Terms and the Order set out the whole agreement between you and us for the supply of the Services. In order to participate in certain Services, you may be required to agree to additional terms and conditions; those additional terms are hereby incorporated into these Terms. Where such terms are inconsistent with these Terms, the additional terms shall control.

(c) Please check that the details in these Terms and on the Order are complete and accurate before you use or commit yourself to purchase the Services. If you think that there is a mistake, please make sure that you ask us to confirm any changes in writing.

1.3 CHANGES TO TERMS

We may modify these Terms at any time. When that happens, we will post the revised version on this page and update the “Last Updated” date. If a change is material—meaning it significantly affects your rights or obligations—we will also use a method reasonably calculated to reach you, such as an e-mail to the address in your account profile, an in-product banner, pop-up, push notification, or any other method allowed by law. Where applicable law requires advance notice (for example, certain auto-renewal or price-increase rules), we will provide at least the legally required notice period; otherwise, the revised Terms take effect upon posting. Your continued use of the Services or Apps after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Services before they become effective and, if you have a paid subscription, you may cancel it through your account settings. You are responsible for keeping your contact information current so we can deliver any required notice.

  1. MEMBERSHIPS AND SUBSCRIPTIONS

2.1 BECOMING A MEMBER

(a) You may sign up as a registered user of the Services free of charge (a “Member”). To become a Member you need to go to the relevant section of the Services, then submit your email address to us, and create a password to be used in conjunction with that email address. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your Device.

(b) In the course of your use of the Services, you may be asked to provide certain personalized information to us (such information is referred to hereinafter as “User Information”). This User Information may include information from your Facebook and similar social networking profiles. Our information collection and use policies with respect to the privacy of such User Information are set forth in the Speechify Privacy Policy. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and you agree to keep it up to date.

(c) By placing an Order or using the Services, you warrant that:

(i) You are legally capable of entering into binding contracts;

(ii) All registration information you submit is truthful and accurate;

(iii) You will maintain the accuracy of such information; and

(iv) Your use of the Services does not violate any applicable law or regulation.

2.2 MEMBERSHIP

You are responsible for maintaining the confidentiality of your account, password and other User Information and for restricting access to your Device to further help protect such information. You are responsible for updating your User Information.

As a Speechify Member you will receive access to certain sections, features and functions of the Services that are not available to non-members. Your choices about receiving promotional e-mails, text or WhatsApp messages from Speechify are explained in, and governed by, our Messaging Consent Notice at https://speechify.com/message-consent-notice. You may withdraw any such consent at any time as described in that notice. Speechify memberships and subscriptions are not transferable and therefore cannot be sold or exchanged or transferred in any way whatsoever without Speechify’s express written consent.

2.3 SUBSCRIPTIONS

(a) Speechify Members may access the Services in three ways:

(i)  “Free Tier” means a limited version of the Services free of charge. This version may include feature limitations, usage caps, and platform restrictions. Access to the Free Tier is provided at our sole discretion, is not guaranteed, and may be modified or terminated at any time without notice.

(ii) “Paid Subscription”: a subscription fee-based program, which gives access additional features including and beyond the Free Tier, as further described on the Website. You can become a subscriber by purchasing a subscription (depending on which options you choose, those fees may recur each month or year thereafter, at the then-current rate) to the Services from the Website, within the Apps, where allowed by the App marketplace partners, or through a bundle with one or more of our bundle subscription partners. Please note that if you purchase a subscription through the Apple App Store or our iPhone application, the sale is final, and we will not provide a refund. Your purchase will be subject to Apple’s applicable payment policy, which also may not provide for refunds. If you purchase a subscription through the Google Play store, the sale is final and we will not provide a refund. Your purchase will be subject to Google’s applicable payment policy, which also may not provide for refunds. If you purchase through one or more of our bundle subscription partners, the purchase may be further subject to the terms and conditions of such partners, and payment and management of the bundle subscription may be administered by them.

(iii) “Free Trial” means a promotional, time-limited, no-charge subscription offer (currently three (3) days unless a different period is stated at sign-up) that gives you access to additional features including and beyond the “Free Tier.” The features available during any Free Trial may differ from those included in a Paid Subscription. Without limiting the foregoing, we reserve the right to exclude certain paid features from the Free Trial and, conversely, to include and test features not otherwise available in a Paid Subscription during the Free Trial, at our sole discretion. We may modify, limit, or expand Free Trial access at any time without notice. Unless you cancel before the trial ends, the Free Trial automatically converts to a paid Subscription Plan at the then-current price and renews on the same billing cycle until cancelled. We will charge the payment method you provided at sign-up when the Free Trial converts.   

(iv) “Group Subscriptions” refer to any subscription plan intended for multiple users under a single billing or administrative arrangement, including Corporate Subscriptions and Community Subscriptions. A “Corporate Subscription “means a subscription purchased by or on behalf of a for-profit business, company, or other commercial entity, typically for use by its employees or contractors. A “Community Subscription” means a subscription offered to or administered by an educational institution, nonprofit organization, religious group, online community, student group, or similar non-commercial entity. Regardless of how access to the Services is obtained — including through a Group Subscription — these Terms apply to each individual end user. By using the Services, each user agrees to be bound by these Terms, whether or not they are the direct purchaser or subscriber. Group administrators are responsible for ensuring that all authorized users comply with these Terms.

(b) Any promotion code or offer provided by us may not be used in conjunction with any other promotion code or offer, past or present. Introductory offers are only available to new users of the Services, except where expressly stated otherwise. Previous users or trial users of the Services do not qualify as new users. No promotion code or discount will apply to Group Subscriptions. Unless otherwise set forth in the terms of any promotion, all pricing promotions or discounts will apply to the initial period of the subscription, and any renewals will be charged at the rate in effect at the time of renewal for the type of subscription purchased.

(c) Our subscriptions are paid for by an upfront one-off payment with automatic monthly or annual renewal (depending on the option you choose when you first subscribed). You acknowledge and agree that Speechify is authorized to charge your payment method for (i) the initial subscription fee at the rate disclosed at the time of purchase, and (ii) any applicable renewal subscription fee(s) at the then-current rate in effect at the time of such renewal.

(d) IMPORTANT NOTICE-AUTOMATIC RENEWAL: SUBSCRIPTION TERMS WILL AUTOMATICALLY RENEW FOR ADDITIONAL PERIODS EQUAL TO THE EXPIRING SUBSCRIPTION TERM UNLESS YOU CANCEL IN ACCORDANCE WITH THE CANCELLATION TERMS BELOW. UPON SUCH RENEWAL, SPEECHIFY OR OUR THIRD PARTY PAYMENT PARTNERS WILL CHARGE YOUR PAYMENT METHOD WITH THE APPLICABLE SUBSCRIPTION FEE AND ANY TAXES THAT MAY BE IMPOSED ON YOUR PAYMENT. 

(e) For business and enterprise Group Subscriptions only: Either party may elect not to renew by delivering written notice of non-renewal at least thirty (30) days before the end of the then-current Subscription Term (“Notice Period”) unless otherwise specified in the mutually executed order. If no timely notice is received, the Group Subscription will automatically renew for an additional term of equal length at our then-current rates. Any cancellation delivered fewer than thirty (30) days before the renewal date will become effective at the end of the next-following term.

(f) CANCELLING AS A CONSUMER: YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME BY INITIATING A CANCELLATION THROUGH YOUR SPEECHIFY ACCOUNT SETTINGS, APPLE ACCOUNT SETTINGS, OR GOOGLE ACCOUNT SETTINGS, WHICHEVER YOU FIRST USED TO SUBSCRIBE TO THE SERVICE. YOU MAY REQUEST ASSISTANCE IN CANCELLATING BY EMAILING OUR SUPPORT TEAM AT [email protected] AND PROVIDING YOUR ACCOUNT INFORMATION AND METHOD OF PURCHASE. PLEASE NOTE THAT SUBSCRIPTION FEES UNTIL THE EXPIRATION OF YOUR THEN-CURRENT SUBSCRIPTION TERM WILL NOT BE REFUNDED, IN WHOLE OR IN PART, SUBJECT TO APPLICABLE LAW.  YOU WILL NOT BE ELIGIBLE FOR A PRO-RATED REFUND OF ANY PORTION OF THE SUBSCRIPTION FEES PAID FOR ANY UNUSED DAYS OF THE THEN-CURRENT SUBSCRIPTION TERM.  INSTEAD, IF YOU CANCEL YOUR SUBSCRIPTION, YOU WILL ENJOY YOUR SUBSCRIPTION BENEFITS UNTIL THE EXPIRATION OF THE THEN-CURRENT SUBSCRIPTION TERM FOR WHICH YOU HAVE PAID, AND YOUR SUBSCRIPTION BENEFITS WILL EXPIRE AT THE END OF THE THEN-CURRENT SUBSCRIPTION TERM. FOR MORE INFORMATION ABOUT REFUNDS, PLEASE SEE OUR REFUND POLICY (https://speechify.com/refund-policy/).

Please note that if you purchase a subscription through the Apple App Store in-app-purchases, all subscription management and requests for cancellation and refunds and similar terms are entirely administered and agreed to between you and Apple, not Speechify. You may cancel automatic Apple renewals by selecting Manage App Subscriptions in your Apple Account settings and selecting the subscription you want to modify. Likewise, if you purchase a subscription through the Google Play store, the subscription is entirely managed by Google, not by Speechify, and you must cancel automatic renewals in your Google account settings under Subscriptions in the Google Play app, or according to the current process outlined by Google. If you purchase a subscription through a bundle subscription partner, you may cancel according to the process outlined by the bundle subscription partner. If you purchased your subscription directly from Speechify by entering billing information on our website (and not via Apple or Google), you may cancel at any time through your user account settings. To do so, click the “Cancel Subscription” button, which is clearly and prominently displayed under the “Subscription” heading in your account settings, accessible at https://app.speechify.com/settings?tab=subscription.

(g) In compliance with California law and for your convenience, we provide the following information for you in the following cases:

    • Before you complete your purchase for a Paid Subscription or your Free Trial registration, the renewal price and terms will be presented to you in a clear and conspicuous manner for your review and consent. 
    • Upon completing your order, we send you a confirmation email containing the automatic renewal offer terms and instructions on how to cancel. Please retain this email for your records.
    • Annual Subscriptions: If you are on an annual subscription plan, we will send a reminder notice to your email address on file no less than 15 days and no more than 45 days before your subscription renews.
    • Promotional and Trial Offers: If you signed up for a free trial or promotional offer lasting more than 31 days, we will send a reminder notice to your email address on file no less than 3 days and no more than 21 days before the end of the promotional period.

All reminder notices will state the date of your renewal, the upcoming renewal price, and provide information on how to cancel your subscription to avoid future charges.

(h) You agree to promptly notify Speechify of any changes to your payment method you provided while any subscriptions remain outstanding. You are responsible for all applicable fees and charges incurred, including applicable taxes, and all subscriptions purchased by you.

(i) In the course of your use of the Services, Speechify and its third party payment service provider may receive and implement updated credit card information from your credit card issuer in order to prevent your subscription from being interrupted by an outdated or invalid card. This disbursement of the updated credit card information is provided to Speechify and Speechify’s third party payment service provider at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt-out of the update service. Should you desire to do so, please contact your credit card issuer.

(j) Our obligation to provide the Services only begins when we take receipt of your Order, and we confirm your purchase to you by email. We will confirm your Order and send you an email to confirm your access to the subscription purchased. Please quote the Order number in all subsequent correspondence with us. Prices in US Dollars and Euros include local taxes. All prices in Pound Sterling include VAT unless otherwise stated. You agree not to hold us responsible for banking charges incurred due to payments on your account. If payment is not received by us from the Payment Method you provided, you agree to pay all amounts due upon demand by us. You are not permitted to resell any Services.

2.4 DEVICE REQUIREMENTS

To enjoy Speechify via your smartphone or other Device, your Device must satisfy certain system requirements. These requirements can be found on the Apple App Store and Google Play Store.

2.5 CHANGING FEES AND CHARGES

We may at any time and from time to time, in our sole discretion, change the fees and charges, or add new fees and charges, in relation to any of the Services or Apps. We will notify you at least 30 calendar days in advance of any such change. If you do not agree to the change, you must cancel your membership or subscription in your account settings or by emailing [email protected].

  1. MOBILE APPLICATIONS 

To use any of our Apps, you must have a mobile device that is compatible with it.  We do not warrant that any of the Apps will be compatible with your mobile device.  We hereby grant you a non-exclusive, non-transferable, revocable license to use an object code copy of the App for one registered account on one mobile device owned or leased by you, solely for your personal use.  You may not: (i) modify, disassemble, decompile or reverse engineer the App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the App to any third-party or use the App to provide time sharing or similar services for any third-party; (iii) make any copies of the App; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the App, features that prevent or restrict use or copying of any content accessible through the App, or features that enforce limitations on use of the App; or (v) delete the copyright and other proprietary rights notices on the App.  You acknowledge that we may from time to time issue upgraded versions of the App, and may automatically electronically upgrade the version of the App that you are using on your mobile device.  You consent to such automatic upgrading on your mobile device, and agree that these Terms will apply to all such upgrades.  The foregoing license grant is not a sale of the App or any copy thereof, and we and our third-party licensors or suppliers retain all right, title, and interest in and to the App (and any copy of the App).  Standard carrier data charges may apply to your use of the App.

The following additional terms and conditions apply with respect to any App that we provide to you designed for use on an Apple iOS-powered mobile device (an “iOS App”):

    • You acknowledge that these Terms are between you and Speechify only, and not with Apple, Inc. (“Apple”).
    • Your use of the iOS App must comply with Apple’s then-current Apple Media Services Terms and Conditions.
    • Speechify, and not Apple, is solely responsible for the iOS App and the Services and content available thereon.  You acknowledge that Apple has no obligation to provide maintenance and support services with respect to our iOS App.  To the maximum extent permitted by applicable law, Apple will have no warranty obligation whatsoever with respect to the iOS App.
    • You agree that Speechify, and not Apple, is responsible for addressing any claims by you or any third-party relating to the iOS App or your possession and/or use of the OS App, including, but not limited to: (i) product liability claims; (ii) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation, and all such claims are governed solely by these Terms and any law applicable to us as provider of the iOS App.
    • You agree that Speechify, and not Apple, shall be responsible, to the extent required by these Terms, for the investigation, defense, settlement and discharge of any third-party intellectual property infringement claim related to the iOS App or your possession and use of the iOS App.
    • You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
    • You agree to comply with all applicable third-party terms of agreement when using the iOS App (e.g., you must not be in violation of your wireless data service terms of agreement when using the iOS App).
    • You agree that Apple and Apple’s subsidiaries are third-party beneficiaries to these Terms as they relate to your license of the iOS App.  Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as they relate to your license of the iOS App as a third-party beneficiary thereof.

The following additional terms and conditions apply with respect to any App that we provide to you designed for use on an Android-powered mobile device (an “Android App”):

    • You acknowledge that these Terms are between you and Speechify only, and not with Google, Inc. (“Google”). 
    • Your use of the Android App must comply with Google’s then-current Google Play Store Terms of Service.
    • Google is only a provider of the Android market where you obtained the Android App.  Speechify, and not Google, is solely responsible for the Android App and the Services and content available thereon.  Google has no obligation or liability to you with respect to the Android App or these Terms.
    • You acknowledge and agree that Google is a third-party beneficiary to the Terms as they relate to the Android App.
  1. ACCESSING AND USING THE SERVICES

4.1 Subject to your compliance with these Terms, including, but not limited to your payment of all applicable fees, Speechify grants you, during the relevant Subscription Term, a limited, non-exclusive, nontransferable, revocable license to stream, download and make personal non-commercial use of the Services for which you have subscribed and in accordance with Speechify’s applicable documentation. You acknowledge and agrees that the Services are provided under license, and not sold. You do not acquire any ownership interest in the Services under these Terms, or any other rights thereto other than to use the Services in accordance with the license granted, and subject to all terms, conditions, and restrictions in, these Terms.

4.2 You agree that you will not and you will not assist or permit any third party to:

(a) Copy, store, reproduce, transmit, modify, alter, reverse-engineer, emulate, de-compile, or disassemble the Services or Apps in any way, or create derivative works of the Services or Apps;

(b) Use the Services, Apps or any part of them to create any tool or software product that can be used to create software applications of any nature whatsoever;

(c) Rent, lease, loan, make available to the public, sell or distribute the Services or Apps in whole or in part;

(d) Tamper with the Services or Apps or circumvent any technology used by Speechify or its licensors to protect any content accessible through the Services and/or Apps;

(e) Circumvent any territorial restrictions applied to the Services; 

(f) Use the Services or Apps in a way that violates applicable law or these Terms;

(g) Use the Services to impersonate any other person, conduct yourself in an offensive manner, or for any immoral or harmful purpose;

(h) Engage in any automated use of the Services, such as using scripts to alter our content;

(i) Access, tamper with, or use non-public areas of the Services, Speechify’s computer systems, or the technical delivery systems of Speechify’s providers; or

(j) attempt to probe, scan, or test the vulnerability of the Services or any other Speechify system or network or breach any security or authentication measures.

(k) Engage in any other unacceptable use of the Services, which includes, without limitation, use of the Services to: (i) disseminate or transmit unauthorized advertisements, promotional materials, junk mail, spam, or any other form of solicitation, (ii) gather or collect personal data, including email addresses, of other users of the Services without their express consent, (iii) carry out any unlawful, invasive, infringing, defamatory, or fraudulent activity, (iv) distribute viruses, trojans, or other harmful computer code, (v) circumnavigate or aid others in circumnavigating restrictions put in place to access premium services without payment, (vi) upload, post, or otherwise transmit content that harasses, threatens, or harms individuals or groups, (vii) use of the Services to create deceptive or misleading voice clones without the explicit consent of the individual whose voice is being replicated, (viii) publish or share content that incites violence or promotes hate based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic, (ix) engage in any activity that is harmful or disruptive, including, but not limited to, content that violates laws or regulations, invades others' privacy, infringes on Intellectual Property Rights, or promotes illegal activities, (x) use the Services in any manner that is neither intended nor authorized, including but not limited to directly calling any of our servers endpoints; (xi) infringe the intellectual property rights of others, or (xii) circumvent or attempt to circumvent any digital rights management or other content and software protection systems used on or with the Services.

4.3 All use of the Services must be through genuine human interactions of our front-facing clients; notwithstanding the foregoing, using a billable bona-fide API key is permitted to AI Voice API users pursuant to the supplementary AI Voice API terms and conditions available at https://speechify.com/terms-ai-voice-api/ and referenced herein as a supplement to these Terms applicable for users of the AI Voice API service, 

4.4 The Services, with the exception of Speechify Voice Over Studio, are not intended for your commercial use. Any commercial advertisements, affiliate links, and other forms of solicitation that you upload or submit to the Services may be removed by us without notice and result in termination of your right to use some or all of the Services and/or materials. You must not use any part of the materials used in or on the Services for commercial purposes without obtaining a written license to do so from us. Material from the Services may not be copied or distributed, or republished, or transmitted in any way, without our prior written consent. Any unauthorized use or violation of these Terms immediately and automatically terminates your right to use the Services and may subject you to legal liability. A breach of these Terms, includes without limitation, the unauthorized copying or download of our audio or video content from the Services. Subject to your compliance with these Terms and any applicable additional terms, you may use Speechify Voice Over Studio AI voice overs for commercial purposes. You can also distribute or otherwise make available AI voice overs created with Speechify Voice Over Studio to third parties who intend to use the voice overs for commercial purposes.

4.5 A limited amount of content may be marked and authorized for users to share in their personal social channels (Facebook, Twitter, etc.). With respect to content made available by Speechify through the Services that is specifically identified as available for distribution by you (“Distribution Content”) as part of your blog or other online commentary, analysis or review (“User Commentary”), Speechify grants you a limited right to download, reproduce and distribute Distribution Content over the internet as part of your User Commentary. You may also modify such Distribution Content but only as required to technically enable the display and distribution of such content through your computer systems and over the Internet (e.g. a change in video format or file size) provided such modification does not materially alter the substance or quality of such content. Your display and distribution of Distribution Content may also be subject to other terms and conditions that are set forth in the description of such content in the Services, such as display and distribution of Distribution Content only within specified usage dates. You agree not to publish the Distribution Content with other content that is known by you to be false, inaccurate, or misleading or that is, or that encourages activity or conduct that is, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable. Distribution Content may contain trackers that enable us to collect information with respect to the distribution and consumption of such content.

4.6 By breaching the provisions of this section 4, you may commit a criminal offense under applicable laws. We may report any such breach to the relevant law enforcement authorities and we may cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Services will cease immediately.

  1. PROPRIETARY RIGHTS IN MATERIALS OFFERED THROUGH THE SERVICES

5.1 COPYRIGHT

(a) Unless otherwise specified in these terms, the Services, Apps and all materials (including software and content whether downloaded or not) contained in the Services and Apps are owned by Speechify or our affiliates and/or third party licensors. All rights not expressly granted herein are reserved.  Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner.  

(b) Audio content from Speechify not explicitly indicated as downloadable may not be downloaded or copied from the Services or any Device.

(c) Except as expressly authorized in these Terms, you may not download, display, copy, reproduce, distribute, modify, perform, transfer, create derivative works of, sell or otherwise exploit any content, code, data or materials available via the Services. If you make other use of the  content, code, data or materials thereon, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. Speechify will enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

5.2 TRADEMARKS

Speechify®, the Speechify logo and all other Speechify product or service marks are trademarks of Speechify (the “Speechify Marks”). All other trademarks, logos, images, product and company names displayed or referred to on or in the Services (“Other Marks”, and collectively with the Speechify Marks, the “Marks”) are the property of their respective owners. Nothing grants you any license or right to use, alter or remove or copy such material. Your misuse of the trademarks displayed on the Services or Apps is strictly prohibited. Speechify will enforce its trademark rights to the fullest extent of the law, including the seeking of criminal prosecution.

  1. AVAILABILITY OF SERVICES

6.1 Although we aim to offer you the best service possible, we make no promise that the Services will meet your requirements and we cannot guarantee that the Services will be available at all times. We will not be liable to you for any unavailability of the Services. If a fault occurs in the Services, please report it to us at [email protected] and we will review your complaint and, where we determine it is appropriate to do so, correct the fault. If the need arises, we may suspend access to the Services while we address the fault. 

6.2 Your access to the Services may be occasionally restricted to allow for repairs, maintenance the introduction of new facilities or Services, or in the event of a force majeure event (as further described in Section 13.5). We will restore the Services as soon as reasonably practicable. In the event that the Services are unavailable, our usual Order and cancellation deadlines apply; please notify us of changes to your Order by emailing [email protected].

6.3 Fair‑Use Limits for Premium Voices: To maintain service quality we apply usage limits (“Usage Limits”) to Premium Voices. The current Usage Limits are set out in the Usage Limits Schedule (https://speechify.com/usage-limits). If you exceed a Usage Limit, Speechify may (i) offer to extend additional words at its then‑current rates, (ii) restrict access to certain Premium Voices for the remainder of the billing period, or (iii) downgrade you to our Standard Voices. Speechify may update the Usage Limits Schedule from time to time. We will provide notice before any change that materially reduces the guaranteed word limit for paid plans. This does not apply to free or promotional accounts with custom limits.

6.4 Additional Extensions. Users with documented accessibility needs may request complimentary extensions by contacting support at [email protected].

6.5 Fair‑Use & Abuse. Speechify may throttle, suspend, or downgrade service if we reasonably believe an account violates the Usage‑Limits Schedule or our Acceptable Use Policy. Sharing subscriptions, generating audio for resale or public distribution without the proper commercial license of Speechify Studio, or other activities prohibited in our Acceptable Use Policy may result in immediate suspension.

  1. USER MATERIAL

7.1 The Services may let you submit material to us: for example, you may be able to upload a photo to your profile, post books and comments in the community and comment on various matters in various parts of the Services. You may be able to upload text, video, images or sounds. In these Terms, we use the term “User Material” to refer to any such material of that you submit to us, including but not limited to text, files, images, photos, video, sounds and musical or literary works. User Material, however, does not include your account information, payment information, or Service usage data.

7.2 This section 7 sets out the rights and obligations that each of us have in connection with User Material. If you review or submit User Material, you are agreeing to do so in accordance with these Terms. If you do not agree, you are not permitted to review or submit User Material.

7.3 We do not systematically review User Material submitted by you or other users. We are not responsible for the content of User Material provided by you or any other user. We do not necessarily endorse any opinion contained in such material. We make no warranties or representations, express or implied, about User Material, including as to its legality or accuracy.

7.4 We are not required to host, display, or distribute any User Material and we reserve the right, in our sole discretion, to refuse to post or to remove or edit any of your User Material, or to restrict, suspend, or terminate your access to all or any part of the Services, particularly where User Material breaches this section 6, and we may do this with or without giving you any prior notice.

7.5 We may link User Material or parts of User Material to other material, including material submitted by other users or created by Speechify or other third parties. We may use User Material for our internal business purposes, for example, to examine trends or categories or to promote, market or advertise Speechify. You acknowledge that we may commercially benefit from use of your User Material.

7.6 Each time you submit User Material to us, you represent, warrant and covenant as follows:

(a) You own your User Material or have the right to submit it, and in submitting it you will not be infringing any rights of any third party, including intellectual property rights (such as copyright or trade mark), privacy or publicity rights, rights of confidentiality or rights under contract.

(b) Your User Material is not illegal, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, and does not encourage conduct that would be considered a criminal offense, and does not give rise to civil liability, violate any law, or is otherwise deemed inappropriate.

(c) Your User Material does not advertise any product or service or solicit any business.

(d) Your User Material does not identify or use the image any individual (including by way or name, address or a still picture or video) under the age of 18 and if User Material identifies or uses the image of any individual over the age of 18, you have that person’s consent to use his or her image and/or identify him or her in exactly that way in your User Material; and in submitting your User Material you are not impersonating any other person.

(e) You have paid and will pay in full all license fees, clearance fees, and other financial obligations, of any kind, arising from any use or commercial exploitation of your User Material;

(f) Your User Material does not contain any viruses, worms, spyware, adware, or other potentially damaging programs or files;

(g) Your User Material does not contain any information that you consider confidential, proprietary, or personal; and

(h) Your User Material does not contain or constitute any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.

7.7 When legally required or at Speechify’s discretion, we will cooperate with law enforcement agencies in any investigation of alleged illegal User Materials. We are entitled to identify you to third parties who claim that their rights have been infringed by User Material you have submitted.

7.8 User Material is not considered to be confidential. You agree not to submit any content as User Material in which you have any expectation of privacy. We do not claim any ownership rights in your User Material. However, by submitting User Material you hereby grant Speechify an irrevocable, perpetual, non-exclusive, royalty free, worldwide license to use, telecast, copy, perform, display, edit, distribute and otherwise exploit the User Material you post on the Services, or any portion thereof, and any ideas, concepts, or know how contained therein, with or without attribution, and without the requirement of any permission from or payment to you or to any other person or entity, in any manner (including, without limitation, for commercial, publicity, trade, promotional, or advertising purposes) and in any and all media now known or hereafter devised, and to prepare derivative works of, or incorporate into other works, such User Material, and to grant and authorize sublicenses of the foregoing through multiple tiers without any payment of money or any other form of consideration to you or to any third party. Speechify may include your User Material in Speechify’s Distribution Content that is made available to others through the Products. Be aware that Speechify has no control over User Material once it leaves the Products, and it is possible that others may duplicate material found on the Products, including, but not limited to, on other sites on the Internet. You represent and warrant that you own or otherwise control the rights to your User Material or, alternatively, you have acquired all necessary rights in your User Material to enable you to grant to us the rights in your User Material as described in these Terms. You agree to indemnify Speechify and its affiliates for all claims arising from or in connection with any claims to any rights in your User Material or any damages arising from your User Material.

  1. LINKS TO WEBSITES/HOME PAGE

8.1 We may provide links to other websites or services for you to access. You acknowledge that any access is at your sole discretion and for your information only. We do not review or endorse any of those websites or services. We are not responsible in any way for:

(a) the availability of,

(b) the privacy practices of,

(c) the content, advertising, products, goods or other materials or resources on or available from, or

(d) the use to which others make of these other websites or services. We are also not responsible for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on such websites or services.

8.2 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Services must not be framed on any other website, nor may you create a link to any part of the Services unless you have written permission to do so from Speechify. We reserve the right to withdraw linking permission with written notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy. If you wish to make any use of material on or in the Services other than that set out above, please address your request to [email protected].

  1. SERVICES DISCLAIMER

THE INFORMATION AND CONTENT ACCESSIBLE VIA THE SERVICES IS FOR GENERAL INFORMATION PURPOSES ONLY. WHILE WE ENDEAVOR TO KEEP THE INFORMATION UP-TO-DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY OR AVAILABILITY WITH RESPECT TO THE SERVICES OR THE INFORMATION CONTAINED ON THE SERVICES FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY FOR ANY DECISIONS OR ACTIONS YOU MAKE BASED ON THE USE OF SUCH INFORMATION, CONTENT, OR THE SERVICES. SPEECHIFY SHALL NOT BE LIABLE FOR ANY CONSEQUENCES ARISING FROM THE USE OF OR RELIANCE ON THE INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICES.

  1. MEDICAL DISCLAIMER

10.1 Speechify is a provider of online and mobile reading content in the health & education space. We are not a health care or education provider, nor should our Services be considered medical advice. Only your physician or other health care provider can do that. Speechify makes no claims, representations or guarantees that the Services provide a medical benefit. Users should always seek the advice of their physician or other qualified healthcare provider with any questions regarding a medical condition or treatment.

10.2 Any health information and links on the Services, whether provided by Speechify or by contract from outside providers, is provided simply for your convenience.

10.3 Any advice or other materials in the Services are intended for general information purposes only. They are not intended to be relied upon and are not a substitute for professional medical advice based on your individual condition and circumstances. The advice and other materials we make available are intended to support the relationship between you and your healthcare providers and not replace it. We are not liable or responsible for any consequences of your having read or been told about such advice or other materials as you assume full responsibility for your decisions and actions. In particular, to the fullest extent permitted by law, we make no representation or warranties about the accuracy, completeness, or suitability for any purpose of the advice, other materials and information published as part of the Services.

  1. FEES AND PAYMENT

11.1 You agree to pay all applicable fees using one of the payment methods Speechify supports. Except as otherwise specified in these Terms or in an Order, (a) fees are quoted and payable in United States dollars, (b) fees are based on Services purchased, regardless of actual usage, and (c) payment obligations are non-cancelable and fees paid are non-refundable.  All amounts payable under these Terms will be made without setoff or counterclaim, and without any deduction or withholding.

11.2 Speechify or Speechify’s third-party payment processor will charge your credit card or other payment method on the date that you subscribe to use the Services.  By providing a payment method, you expressly authorizes Speechify or Speechify’s third-party payment processor to charge the applicable fees on said payment method as well as taxes and other charges incurred.  You agree that Speechify may invoice you for any unpaid fees, including without limitation any amounts you owe that cannot be processed.  You are responsible for providing complete and accurate billing and contact information to Speechify and notifying Speechify of any changes to such information. You agree to pay all invoiced amounts within thirty (30) calendar days of the invoice date. You are responsible for providing complete and accurate billing and contact information to Speechify and notifying us of any changes to such information.

11.3 If Speechify does not receive fees by the due date, then at Speechify’s discretion, such charges may accrue late interest at the rate of 1.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid.

11.4 If any amounts owed by you for the Services are thirty (30) or more days overdue, Speechify may, without limiting our other rights and remedies, suspend your access to the Services until such amounts are paid in full; provided that we agree that we will not exercise our rights under this Section if the applicable charges are under reasonable and good-faith dispute and you are cooperating diligently to resolve the dispute.

  1. DIGITAL MILLENIUM COPYRIGHT ACT (“DMCA”) NOTICE

12.1 We are committed to complying with copyright and related laws, and we require all users of the Services to comply with these laws. Accordingly, you may not store any material or content on, or disseminate any material or content over, the Services in any manner that constitutes an infringement of third party intellectual property rights, including rights granted by copyright law. Owners of copyrighted works in the United States who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the US Digital Millennium Copyright Act of 1998 (the “DMCA”) to report alleged infringements. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is our policy to terminate privileges of any user who repeatedly infringes the copyright rights of others upon receipt of proper notification to us by the copyright owner or the copyright owner’s legal agent.

12.2 If you believe your copyright or other intellectual property right is being infringed by a user of the Services, please contact us immediately. Our designated agent (i.e., the proper party) to whom you should address such notice is listed below.

12.3 To be sure the matter is handled promptly, please provide our designated agent with the following information:

(a) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

(b) A description of the copyrighted work or other intellectual property that you claim has been infringed;

(c) A description of where the material that you claim is infringing is located on the Services;

(d) Your address, telephone number, and email address;

(e) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and

(f) A statement by you, made under penalty of perjury, that the information contained in your report is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

(g) Our designated agent for notice of claims of copyright infringement can be reached as follows:

By Mail: Speechify, Inc. Attn: Copyright Agent 382 NE 191st St PMB 69469, Miami, FL, 33179-3899

By E-Mail: [email protected] Subject line: DMCA

  1. GENERAL TERMS AND CONDITIONS

13.1 ASSIGNMENT 

Speechify may assign its rights and/or delegate its obligations under these Terms to any company, firm or person at any time. You may not assign your rights hereunder, or delegate the performance of any of your duties or obligations hereunder, whether by merger, acquisition, sale of assets, operation of law, or otherwise, without the prior written consent of Speechify.  Any purported assignment in violation of the preceding sentence is null and void.  Subject to the foregoing, these Terms shall be binding upon, and inure to the benefit of, the successors and assigns of the parties thereto.   These Terms are personal to you and no third party is entitled to benefit under these Terms except as expressly set forth in these Terms.

13.2 INDEMNITY BY YOU

You agree to defend, indemnify and hold Speechify and its directors, officers, members, investors, managers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys’ fees, arising in any way from your use of the Services, your placement or transmission of any message, content, information, software, or other submissions through the Services, or your breach or violation of the law or of these Terms. Speechify reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Speechify defense of such claim.

13.3 WARRANTIES AND LIMITATIONS

THE APPS, THE SERVICES AND THEIR CONTENT ARE PROVIDED ON AN “AS IS” BASIS AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THEM, INCLUDING AS TO THE ACCURACY, COMPLETENESS OR CURRENCY. YOUR USE OF THE APPS AND SERVICES IS AT YOUR OWN RISK.  SPEECHIFY DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND TITLE, QUALITY, SUITABILITY, OPERABILITY, CONDITION, SYSTEM INTEGRATION, NON-INTERFERENCE, WORKMANSHIP, TRUTH, ACCURACY (OF DATA OR ANY OTHER INFORMATION OR CONTENT), ABSENCE OF DEFECTS, WHETHER LATENT OR PATENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.  ANY WARRANTIES MADE BY SPEECHIFY ARE FOR THE BENEFIT OF THE USER OF THE WEBSITE ONLY AND NOT FOR THE BENEFIT OF ANY THIRD PARTY.  

NO AGENT OF SPEECHIFY IS AUTHORIZED TO ALTER OR EXPAND THE WARRANTIES OF SPEECHIFY AS SET FORTH HEREIN.  SPEECHIFY DOES NOT WARRANT THAT: (A) THE USE OF THE APPS OR SERVICES  WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; (B) THE APPS OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE; (D) THE QUALITY OF ANY INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE APPS OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (E) THE APPS AND THE SERVICES WILL BE ERROR-FREE OR THAT ERRORS OR DEFECTS IN THE APPS OR SERVICES WILL BE CORRECTED; OR (F) THE SERVICES OR THE SERVER(S) UPON WHICH THE SERVICES RUN OR THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE APPS AND SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. SPEECHIFY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS..

13.4 NO WAIVER

If we delay exercising or fail to exercise or enforce any right available to us under these Terms, such delay or failure does not constitute a waiver of that right or any other rights under these Terms.

13.5 FORCE MAJEURE

We will not be liable to you for any lack of performance, or the unavailability or failure, of the Services, or for any failure or delay by us to comply with these Terms, where such lack, unavailability or failure arises from any cause beyond our reasonable control.

13.6 INTERPRETATION

In these Terms, unless the context requires otherwise: i) any phrase introduced by the words “including”, “include”, “in particular”, “for example” or any similar expression shall be construed as illustrative only and shall not be construed as limiting the generality of any preceding words; and ii) references to the singular include the plural and to the masculine include the feminine, and in each case vice versa.

13.7 ELECTRONIC COMMUNICATIONS

(a) Applicable laws require that some of the information or communications we send to you should be in writing. When using the Services, you agree to transact with us electronically, and that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on the Services. You agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically will comply with any legal requirement that such communications be in writing.

(b) To receive and view an electronic copy of the communications you must have the following equipment and software:

(i) A personal computer or other device which is capable of accessing the Internet. Your access to this page verifies that your system/device meets these requirements.

(ii) an Internet web browser which is capable of supporting 128-bit SSL encrypted communications, JavaScript, and cookies. Your system or device must have 128-bit SSL encryption software. Your access to this page verifies that your browser and encryption software/device meet these requirements.

(c) To retain a copy, you must either have a printer connected to your personal computer or other device or, alternatively, the ability to save a copy through use of printing service or software such as Adobe Acrobat®. If you have a word processor or text editor program on your computer, then you can also copy the text and paste the text into a new document in the word processor or text editor and save the text. 

(d) To receive a paper copy, please request it by emailing us at [email protected]

(e) We may charge you a reasonable service charge to mail you a paper copy of any communication. We will either include such service charge on our fee schedule or we will first inform you of the charge and provide you with the choice as to whether you still want us to send you a paper copy. Please be sure to state that you are requesting a copy of the particular communication.

(f) You can also contact us via email at [email protected] to withdraw your consent to receive any future communications electronically, including if the system requirements described above change and you no longer possess the required system. If you withdraw your consent, we may terminate your use of the Services.

(g) We reserve the right, in our sole discretion, to discontinue the provision of your electronic communications, or to terminate or change the terms and conditions on which we provide electronic communications. We will provide you with notice of any such termination or change as required by law.

13.8 NOTICES

Unless otherwise specifically indicated or approved, notices given to us by you, your counsel, a court, or an arbitrator shall be mailed to Speechify at the address most recently posted on Speechify’s website at time of mailing. We may provide notices to you at the e-mail address you provide to us when you register, or in any of the ways specified in section 13.7 above, and any such notices will be deemed received by you and properly served immediately when posted on the Services or when an e-mail or other electronic communication is sent. In proving the service of any notice, it will be sufficient to prove that such e-mail was sent to the specified e-mail address of the addressee or that such notice was posted on the Services.

13.9 ENTIRE AGREEMENT

These Terms and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to their subject matter. Nothing in this section limits or excludes any liability for fraud.

13.10 THIRD PARTY BENEFICIARIES

Except as expressly set forth herein, there are no third party beneficiaries to these Terms.

13.11 LIMITATATIONS OF LIABILITY

(a) No Consequential Damages.  TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPEECHIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY DAMAGES FOR LOST DATA, BUSINESS INTERRUPTION, LOST PROFITS, LOST REVENUE OR LOST BUSINESS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, EVEN IF SPEECHIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, ANY SUCH DAMAGES ARISING OUT OF THE LICENSING, PROVISION OR USE OF THE SERVICES OR APPS.  SPEECHIFY WILL NOT BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES.

(b) Limits on Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPEECHIFY SHALL NOT BE LIABLE FOR CUMULATIVE, AGGREGATE DAMAGES GREATER THAN AN AMOUNT EQUAL TO THE LESSER OF (a) THE AMOUNTS PAID BY YOU TO SPEECHIFY UNDER THESE TERMS DURING THE PERIOD OF SIX (6) MONTHS PRECEDING THE DATE ON WHICH THE CLAIM FIRST ACCRUED, AND (b) THE AMOUNT OF FEES PAID BY YOU IN A SINGLE SUBSCRIPTION TERM.

(c) Essential Purpose.  YOU ACKNOWLEDGE THAT THE TERMS IN THIS SECTION 13.11 SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SHALL APPLY EVEN IF AN EXCLUSIVE OR LIMITED REMEDY STATED HEREIN FAILS OF ITS ESSENTIAL PURPOSE WITHOUT REGARD TO WHETHER SUCH CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE. Nothing in this Section 12.11 shall exclude or in any way limit Speechify’s liability for: fraud; death or personal injury to the extent the same may not be excluded or limited as a matter of law.

13.12  Dispute Resolution; Binding Arbitration

13.12.1  Statement of Mutual Agreement to Arbitrate

To the fullest extent permitted by law, by using the Services, you and we agree that if a dispute arises between you and us relating in any way to the Services or your use thereof, including common-law or statutory claims, the dispute will be resolved in accordance with the provisions set forth in this section.  You and we agree that any and all disputes or claims that have arisen or may arise between you and us in connection with the Services, including any products or services offered or sold on the Services and your use of the Services, shall be resolved exclusively through confidential, final, and binding arbitration; provided that either party may file suit in court seeking to enjoin infringement, misappropriation, or misuse of its intellectual-property rights.  YOU ARE GIVING UP THE RIGHT TO LITIGATE A DISPUTE IN COURT BEFORE A JUDGE OR JURY.

13.12.2  Definitions

    • “Demand” – a written notice satisfying Section 13.12.4.
    • “Consumer User” – an individual who subscribes to or uses the Services primarily for personal, family, or household purposes.
    • “Business User” – (i) any entity; (ii) any individual who registers under a Speechify Business, Enterprise, Studio, Voice-Over, or API plan or pays with a commercial payment instrument; or (iii) any individual who otherwise uses the Services primarily for commercial or professional purposes.
    • “Mass Filing” – five (5) or more substantially similar Demands or arbitration claims filed within any sixty-day period by or with the assistance of the same law firm or coordinated group.
    • “Small claims threshold” means the maximum dollar amount permitted under the small claims procedure in your jurisdiction.

13.12.3  Governing Law; FAA

This Section evidences a transaction in interstate commerce; therefore, the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16, governs its interpretation and enforcement.  Where state law is relevant, the internal laws of the State of Florida (excluding conflict-of-law principles) apply.

13.12.4  Mandatory Pre-Arbitration Procedure

Before commencing arbitration or small-claims litigation, a Claimant must e-mail a Demand to the other Party:

    • Demands to Speechify: [email protected]
    • Demands to You: the e-mail and, if available, postal address in your account.

The Demand must: (i) identify the claimant; (ii) describe the dispute and the relief sought with reasonable detail; and (iii) be personally signed.  Within thirty (30) days of receipt, either Party may request a single, sixty-minute telephonic or video settlement conference.  No arbitration or lawsuit may be filed until the later of (a) thirty (30) days after the Demand is received, or (b) ten (10) days after the conference, if any.  All limitation periods are tolled during this window.

13.12.5  Arbitration Forums, Rules, and Locations

If the Dispute stated in the Demand is not resolved to your or our satisfaction within ten (10) business days after the conference described in Section 13.12.4 (or within ten (10) business days after the deadline to request such a conference if none is requested), and you or we intend to initiate legal action, you agree that any such action shall be filed solely as an individual arbitration, subject to the Mass Filing provisions in this Section. The arbitration shall be administered by the forum specified in the table below and conducted under the corresponding arbitration rules, as modified by this Agreement. All referenced rules are incorporated by reference and hyperlinked in the table below. For users located outside the United States, alternative forums and governing laws may apply, as set forth in Section 13.13 (International Dispute Resolution Provisions).

User / claim

Forum & hyperlink

Mass-Filing protocol

Hearing locale

Consumer User – claim ≤ small-claims threshold

Parties shall proceed in small-claims court of competent jurisdiction

N/A

Court venue

Consumer User – claim > threshold

JAMS Comprehensive Rules or, if applicable, JAMS Consumer Minimum Standards

On Mass Filing trigger, all Consumer cases shift to NAM Mass-Filing Rules. Stage 1 = 5 cases (2 per side + 1 random).Stage 2 = 10 cases (5 per side).Mediation after each stage (Speechify pays mediator).Further 50-claim tranches unless Parties jointly opt out to individual court litigation.

If a live hearing is required, county of Consumer User’s residence, or virtual at arbitrator’s discretion

Business User

FedArb Commercial Arbitration Rules, seat Miami-Dade County, Florida

FedArb applies the bellwether/mediation protocol above

Miami-Dade County or virtual


Provider unavailability.  If the designated administrator declines or is unavailable, the dispute shall proceed before (i) NAM Commercial Rules; if NAM declines, then (ii) FedArb Commercial Arbitration Rules; if FedArb declines, then (iii) JAMS Comprehensive Rules; and if all administrators decline, (iv) the state or federal courts in Miami-Dade County, Florida, which shall serve as the exclusive forum.

13.12.6  Costs and Fee Allocation

    • Consumer Users: Speechify pays all JAMS or NAM filing, administration, and arbitrator fees except the first US $250 of the filing fee.  Hearing-day fees are split 50/50 up to US $5 000 each; Speechify pays any excess.
    • Business Users: All arbitration fees (filing, administration, arbitrator, and hearing) are split 50/50 unless the applicable rules mandate a different allocation.

13.12.7  Arbitrator Authority and Relief

The arbitrator shall decide all issues of arbitrability, jurisdiction, and the interpretation, applicability, enforceability, or formation of this Section.  The arbitrator may award declaratory or injunctive relief only on an individual basis and only to the extent necessary to remedy the claimant’s individual claim.

13.12.8 CLASS ACTION WAIVER:

You and we agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.  Unless both you and we agree otherwise or the Mass Arbitration provisions set forth above are triggered, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.  Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s).  Any relief awarded cannot affect any other person or party.  You and we further agree that in the event this arbitration agreement is held to be unenforceable for any reason, the prohibitions on class and representative actions and non-individualized relief set forth in this paragraph are severable and shall apply to any claim between you and us in any forum.  YOU ARE GIVING UP THE RIGHT TO COMMENCE OR PARTICIPATE IN CLASS AND REPRESENTATIVE ACTIONS.  The arbitrator’s award shall be confidential, final, and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.  Payment of all filing, administration, and arbitrator fees will be governed by JAMS’s rules or NAM’s rules, as applicable.

13.12.9  JURY TRIAL WAIVER:

IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND WE EACH UNCONDITIONALLY WAIVE ANY RIGHT TO A JURY TRIAL.  THIS MEANS THAT ANY CLAIM WOULD BE DECIDED BY A JUDGE, NOT A JURY.

13.12.10  Application of Consumer Law to Business Users

Speechify’s Business, Enterprise, Studio, Voice-Over, and API offerings are intended for commercial use.  To the maximum extent permitted by law, Business Users acknowledge and agree that consumer-protection statutes and implied warranties do not apply.  Where non-waivable consumer law (e.g., the Australian Competition and Consumer Act 2010 (Cth)) applies, Speechify’s liability is limited, at its option, to replacement, repair, or re-supply of the Services or a pro-rata refund of prepaid fees for the unused portion of the subscription.

13.12.11  Excluded Disputes

The following may proceed in court (Miami-Dade County, Florida, USA) or in small-claims court as appropriate: (i) intellectual-property claims seeking injunctive relief; (ii) individual claims properly filed in small-claims court; and (iii) requests for public injunctive relief where such relief is not arbitrable.

13.12.12  Severability

If any provision of this Section—other than the Class Action Waiver—is found unenforceable, that provision shall be severed and the remainder enforced.  If the Class Action Waiver is found unenforceable, the entire Agreement to Arbitrate is void as to the affected claim(s), which shall then proceed exclusively in court subject to Section 13.12.14.

13.12.13  Changes to this Arbitration Agreement

If Speechify changes this Section 13.12 after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject that change by sending us written notice to our legal mail address referenced in this Terms of Service, along with an e-mail to [email protected], within thirty (30) days of the date the change becomes effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and Speechify (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and Speechify.

13.12.14  Judicial Forum for Non-Arbitrable Claims

If a claim is adjudicated not to be subject to arbitration, the exclusive forum shall be the state or federal courts located in Miami-Dade County, Florida, USA, and each Party irrevocably submits to the personal jurisdiction of such courts.

13.12.15  Survival

This Section 13.12 survives termination of the Agreement and cessation of use of the Services.

13.13  International Dispute-Resolution Provisions

The following regional provisions apply in lieu of Section 13.12 for users who both reside and use the Services in the specified jurisdiction:

13.13.1  Canada

PLEASE READ THIS SECTION CAREFULLY.  IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS ARE RESOLVED.

Resolution of disputes.  If a dispute arises, contact us first at [email protected].  We will consider reasonable requests for informal resolution.

Arbitration option for claims under CAD $15 000.  Subject to applicable law, for disputes where the total amount sought is less than CAD $15 000, the Parties may agree to binding, non-appearance-based arbitration before a mutually agreed ADR provider.  The arbitration shall (1) be conducted by phone, videoconference, and/or written submissions; (2) involve no personal appearances unless both Parties agree; and (3) permit entry of judgment on the award in any court of competent jurisdiction.

Governing law and forum.  Subject to applicable law, Ontario law and federal Canadian law govern.  Except for valid small-claims matters or mutually agreed arbitration, courts located in Toronto, Ontario, have exclusive jurisdiction.  Residents of Québec consent to the courts in Toronto.

13.13.2  France

General complaints.  Please e-mail [email protected] with your name, contact details, and description of the dispute.

Mediation.  You may elect consumer mediation with CNPM Mediation Consommation (23 rue Terrenoire, 42100 Saint-Étienne; https://www.cnpm-mediation-consommation.eu).  A complaint must be submitted to Speechify first.

Governing law and forum.  French law governs.  You may sue in a French court.  If you accepted these Terms as a merchant, jurisdiction is the competent court of Paris.

13.13.3  Australia

Resolution of disputes.  Contact us at [email protected].  We will consider reasonable requests for mediation or arbitration.  If your dispute concerns protection plans, follow the relevant product-disclosure procedure.

Governing law and forum.  Australian law governs.  You may sue in an Australian court of competent jurisdiction.

13.13.4  United Kingdom and Other Regions Serviced by CEDR

      • United Kingdom: English law governs. If the claim cannot be resolved in small claims court and Speechify is subscribed to CEDR’s consumer services at the time of the dispute, then arbitration may be conducted under the UNCITRAL Rules as administered by CEDR. Information on CEDR’s rules and case submission is available at CEDR Arbitration Rules and UNCITRAL Arbitration Rules. CEDR’s consumer services resolve disputes up to 10,000 pounds. The Parties shall otherwise submit to the non-exclusive jurisdiction of the English courts. 
      • EEA (excluding U.K.) and all other regions: Florida law governs.  You may sue Speechify in courts located in your country of residence; otherwise, the courts in Miami-Dade County, Florida, USA, have exclusive jurisdiction.

13.14 ATTORNEY FEES

(a) Arbitration. In any arbitration commenced pursuant to Section 13.12, each party shall bear its own attorneys’ fees and costs, regardless of outcome.  The arbitrator may, however, in their discretion and without the necessity of a party’s motion, award reasonable attorneys’ fees and/or costs against a party whose claim, cross‑claim, or defense the arbitrator determines to be (i) groundless in fact or law, (ii) brought in bad faith or for the purpose of harassment, (iii) frivolous, or (iv) otherwise asserted for an improper purpose within the meaning of Federal Rule of Civil Procedure 11(b).  Any such award shall be made only to the extent permitted by the governing arbitration rules and applicable law.

(b) Judicial or Small‑Claims Proceedings. For any dispute that is permitted to proceed in court or small‑claims court under these Terms, each party shall likewise bear its own attorneys’ fees and costs, except where a statute that cannot legally be waived expressly provides for fee‑shifting or the court determines that a party’s claim, counterclaim, or defense satisfies the standards set forth in Rule 11(b) of the Federal Rules of Civil Procedure (or any state analogue), in which event the court may award fees in accordance with that rule.

(c) No Waiver of Sanctions. Nothing in this Section limits the authority of an arbitrator or court to impose monetary or other sanctions under applicable procedural rules.

13.15 EXCLUSIVE VENUE

To the extent the parties are permitted under these Terms to initiate litigation in a court, the parties agree that all claims and disputes arising out of or relating to these Terms or the Services shall be litigated exclusively in the state or federal courts located in Miami-Dade County, Florida, USA, and each party irrevocably submits to the personal jurisdiction of such courts.

13.16 CHOICE OF LAW

These Terms and the rights and obligations of the parties to and under this agreement shall be governed by and construed under the laws of the United States and the State of Florida as applied to agreements entered into and to be performed in such State without giving effect to conflict-of-laws rules or principles.

13.17 SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, that part will be the remainder of the provision shall be amended to achieve as closely as possible the economic effect of the original term and all other provisions shall continue in full force and effect.

13.18 TIME FOR CLAIMS

Any claim or cause of action arising out of or related to your use of Speechify's services or these Terms must be filed within one (1) year and twenty-eight (28) days after such claim or cause of action arose. Any claim or cause of action not filed within this time period will be forever barred. This limitation period shall not apply where prohibited by law.

13.19 TERMS GOVERN PAST DISPUTES

These Terms, including their specific arbitration and pre-dispute rules as of this date, apply to all users, regardless of when they initially agreed to these Terms or when their dispute-related events occurred. The governing terms will be those in effect at the time legal notice is given to lock in the terms of such a date. This ensures consistency and fairness in resolving disputes under the most current terms with fewer administrative burdens on parties to retain multiple versions of terms. By continuing to use Speechify's services and not providing us with notice of termination, you agree that these terms and their arbitration provisions apply for past disputes.

13.20 GOVERNMENT CUSTOMERS  

If  you are a Federal Government entity, Speechify provides the App and Services, including related software and technology, for ultimate Federal Government end use solely in accordance with the following:  Government technical data rights include only those rights customarily provided to the public with a commercial item or process and Government software rights related to the Services and Apps include only those rights customarily provided to the public, as defined in these Terms.  The technical data rights and customary commercial software license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and, for Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation).  If greater rights are needed, a mutually acceptable written addendum specifically conveying such rights must be included in these Terms.

These Terms are effective and were last updated on Jul 1, 2025.

Speechify, Inc. is located at 382 NE 191st St PMB 69469, Miami, FL, 33179-3899.