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How to cancel WellSaid Labs (2024)

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Here is a step-by-step guide on how to cancel a WellSaid Labs subscription.

WellSaid Labs is a leading name in the text to speech industry, popular for its voice avatar technology. Based in Seattle, this startup offers a unique authoring and workflow platform that enables users to create high-quality voiceovers using their AI-driven technology. While the service is undoubtedly innovative, you might find yourself in a position where you need to cancel your WellSaid Labs subscription. In this article, we'll cover everything you need to know about WellSaid Labs, their pricing, refund policy, and importantly, how to cancel your subscription.

What is WellSaid Labs?

WellSaid Labs, often referred to simply as WellSaid, is a text to speech service provider that leverages advanced AI technology to transform written text into natural-sounding speech. WellSaid's studio subscription allows users to create and edit voice avatars, providing unlimited retakes to ensure the audio file best suits their needs. This startup's technology has been recognized for its exceptional quality and its potential to transform the voiceover industry.

WellSaid Labs pricing plans

In case you need a refresher, here is a breakdown of the WellSaid Labs pricing plans and what they offer.

  • Free — This is a 7-day free trial where you can try out the voice avatars for free.
  • Maker — For $49/month or $528/year, you can use 24 pre-selected voice avatars in over 30 voice styles. The plan comes with 5 projects, 250 downloads, unlimited retakes, and 5,000 characters per clip.
  • Creative — For $99/month or $1,068/year, you can use all 53 voice avatars and 80+ voice styles. It comes with everything from the Maker plan plus 750 downloads, 50 projects, multiple file formats, and live chat support.
  • Team — For $199/month or $2,148/year, this plan is best for multiple team accounts. It comes with everything from the Creative plan, plus 100 projects, a collaboration workspace, and dedicated customer support.
  • Enterprise — Contact the WellSaid Labs sales team for enterprise pricing options. The Enterprise plan comes with unlimited projects, SSO, priority support, and a dedicated account team.

WellSaid Labs refund policy

In line with their terms of service, WellSaid Labs does not offer refunds or credits for partial months of service, refunds for upgrades or downgrades, or refunds for months where an open account is unused. If you no longer want to pay for WellSaid Labs, you will need to cancel your subscription.

How to cancel your WellSaid Labs subscription

If you decide that the WellSaid service no longer fits your needs, you can cancel your subscription through your WellSaid Studio account. Here's how:

  1. Log in to your account at wellsaidlabs.com.
  2. Navigate to the "Account" section.
  3. Click on "Subscription."
  4. Select "Cancel Subscription."

Please remember to cancel before your next billing date to avoid further charges. If you're on an annual subscription, you'll need to cancel before the renewal date to prevent automatic renewal.

You will have access to WellSaid Labs’ services through the end of the paid-through date listed on your payment invoice. All projects and files will be saved in case you want to get a subscription again in the future.

How to contact WellSaid Labs

If you encounter any issues during cancellation, have questions about your account, or if your payment fails, you can reach out to WellSaid Labs' support team through their website. The Help Center offers quick answers to most basic questions. You can also contact WellSaid Labs through live chat (for Creative, Teams, and Enterprise plans). All customers can contact WellSaid Labs by email at [email protected].

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Do you want to make lifelike voiceovers but feel limited by the plans offered by WellSaid Labs? Look no further than Speechify Voice Over Studio. With a more affordable pricing plan, you get access to incredible AI voiceover customization, dozens of natural-sounding voices, more than 20 languages and accents, fast audio processing, unlimited downloads and uploads, 100 hours of voice generation per year, thousands of licensed soundtracks, and more. You’ll also get 24/7 customer support by phone, chat, and email.

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FAQ

What is the phone number for WellSaid Labs?

There is no phone number for WellSaid Labs that customers can call. Only live chat and email support are available.

Is WellSaid Labs free?

WellSaid Labs offers a 7-day free trial.

Cliff Weitzman

Cliff Weitzman

Cliff Weitzman is a dyslexia advocate and the CEO and founder of Speechify, the #1 text-to-speech app in the world, totaling over 100,000 5-star reviews and ranking first place in the App Store for the News & Magazines category. In 2017, Weitzman was named to the Forbes 30 under 30 list for his work making the internet more accessible to people with learning disabilities. Cliff Weitzman has been featured in EdSurge, Inc., PC Mag, Entrepreneur, Mashable, among other leading outlets.