NaturalReader contact and customer support

In our rapidly evolving digital landscape, finding the right avenues for support can sometimes be as daunting as the tech challenges themselves. As users increasingly rely on tools like NaturalReader to enhance their productivity, understanding how to seamlessly navigate the support system becomes paramount. Whether you’re a newbie seeking guidance or a seasoned user with a hiccup, getting timely assistance ensures you make the most of your software investment. In this article, we’ll delve into the various channels NaturalReader has set up to help its users, offering insights and tips to get the support you need, when you need it.

Overview of NaturalReader’s history

NaturalReader, an initiative of NaturalSoft Ltd, originated as a text to speech software designed to convert written text into natural sounding voices. Over the years, it has grown to be a preferred choice for many who require TTS (text to speech) functionality, especially for those with disabilities or those in the education sector. Whether for personal use, edu purposes, or accommodating disabilities, NaturalReader has positioned itself as a trusted aide in converting text to speech in multiple languages, including English and Spanish,

How NaturalReader works

NaturalReader is highly versatile, available across multiple platforms like Windows, Mac, iOS, and Android. Users can employ its apps to convert text from webpages, PDF files, Microsoft documents, and even PNG, HTML, or TXT formats into audio files. The OCR feature makes it possible to extract text from images, thereby enhancing its range of usability. What makes it stand out is its Chrome extension, which provides easy text to speech functionality directly from web browsers.

NaturalReader features

NaturalReader offers an array of features that not only make content more accessible but also cater to the diverse needs of its users. Whether you’re a student looking to ‘listen’ to your reading assignments, a professional trying to consume information on the go, or someone with visual impairments seeking an efficient way to access written content, NaturalReader has a solution for you. Here’s just a few of it’s standout features.

Support for multiple file formats

NaturalReader can convert the text content of any text into speech, including research papers, articles, social media posts, emails, DOCx files, PDFs, or other documents in PDF format, you can listen to them instead of reading.

OCR (Optical Character Recognition) technology

OCR is a technology that can extract text from images or scanned documents. This is particularly useful when you have a physical study guide or document that you’ve scanned into your computer, but it’s saved as an image file or a non-editable format. With OCR, NaturalReader can recognize and extract the text from these scans and then read it out loud.

Pronunciation editor

Everyone has come across instances where specific terms, names, or technical jargon are mispronounced by text to speech software. With NaturalReader’s pronunciation editor, users can manually modify the pronunciation of specific words. This feature ensures that the content is not only audible but also understandable, particularly for specialized or niche topics.

Downloadable files

This feature is a boon for those who want to listen to their content on the go. Users can convert the text into MP3 files, allowing them to listen to the content offline, be it during commutes, workouts, or leisure time. It essentially lets you create your own audiobooks or informative audio pieces from any written content.

NaturalReader pricing

The software comes with a free version that offers basic text to speech functionality and free voices. For enhanced features and premium voices, users can opt for the “premium subscription” or the “ultimate” plan. There’s also a NaturalReader commercial version designed specifically for business purposes. Full pricing details and the differences between the free and paid versions as well as the monthly and yearly plans can be found on the official NaturalReader website, www.naturalreaders.com, but here is a brief breakdown.

Free plan

• Unlimited use with free voices
• Miniboard to read text in other applications
• Pronunciation editor
• Works with PDF, Docx, TXT and ePub

Personal plan (one time $99.50 payment)

• 2 natural voices included
• All features of free version included
• Convert to MP3

Professional plan (one time $129.50 payment)

• 4 natural voices included
• All features of personal version included

Ultimate plan (one time $199.50 payment)

• 6 natural voices included
• All features of professional version included
• 5000 images/year for OCR to read from images & scanned PDFs

How do I get in contact with NaturalReader?

If you’re facing challenges or have queries related to NaturalReader, you’re not alone. Many users often need some assistance, and luckily, the company provides a few different avenues to get in touch and find solutions. Here’s a handy guide to help you navigate through their support system.

Website’s help system

The most direct way to get support from NaturalReader is through their website’s help system. Simply visit their website, and you’ll find a blue chat icon in the bottom right corner. While it’s not a live chat, it’s a structured way to ask questions and get the answers you need.

Support email

NaturalReader does not list a direct email for support. However, they do encourage users to send emails through the ‘contact us’ page on their website. This is a reliable way to ensure your concerns are directed to the right department.

FAQ help center

Before reaching out directly, it’s worth checking the FAQ help center provided by NaturalReader. It’s designed to offer quick answers to common questions. It’s likely that your concern might have been addressed previously in tutorials such as YouTube videos, saving you time.

Social media

In today’s digital age, many companies are active on social media platforms, offering another channel for customer engagement. Check out NaturalReader’s social media pages if you’re looking for updates, announcements, or an alternative way to reach out.

Service status

If you’re experiencing issues related to the functionality of the platform, it might be worth checking the service status first. Sometimes, the problem could be a temporary outage or maintenance work, which the company will likely announce or acknowledge.

Additional tips

Remember, patience is key when reaching out for support. Given the digital nature of the platform and the possible volume of queries they might be handling, it can take a while before you get a response. Always provide a clear description of your issue or question to help their support team assist you efficiently.

Speechify — The #1 NaturalReader alternative

Speechify has quickly risen to the forefront as the #1 alternative to NaturalReader, offering an exceptional experience for those seeking top-notch text to speech solutions. With its intuitive interface, cutting-edge technology, and extensive language support, Speechify empowers users to effortlessly convert written content into spoken words. Whether you’re a student looking to listen to study guides on the go, a professional seeking a more accessible way to absorb documents, or simply someone who values the convenience of hands-free listening, Speechify delivers with its robust features and user-friendly design. In fact, it offers the most lifelike AI voices on the market.

Join the growing community of satisfied users who have made Speechify their go-to choice for converting text into natural, engaging speech. Experience the future of text to speech technology with Speechify for free today.

FAQ

Does NaturalReader customer service have a phone number?

No, NaturalReader primarily provides support via email and their website’s support section.

Can you use NaturalReader on a mobile device?

Yes, NaturalReader offers mobile applications for both iOS and Android devices. Users can download these apps from the respective app stores.