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Discover the latest Trustpilot reviews for Get insights from real users. Read the reviews before choosing the platform. Trustpilot reviews you need to read is an AI video creation platform that allows users to create high-quality videos with ease. It uses artificial intelligence to generate AI avatars and voice overs, among other features. In this article, we will take a closer look at, its reviews, and a game-changing alternative to help you find the perfect video creation tool for your needs.

What is is an innovative platform that leverages the power of AI voice technology to revolutionize content creation and transform traditional PowerPoint presentations into engaging video content. By combining advanced artificial intelligence with user-friendly interfaces, Synthesia allows users to generate captivating videos by simply inputting text. This AI-driven platform seamlessly converts text-based content into visually appealing videos, complete with lifelike virtual presenters who deliver the narration using AI-generated voices. Synthesia enables users to create professional-grade video content quickly and efficiently, eliminating the need for complex video production processes while enhancing the overall visual impact and engagement of their presentations.

Synthesia features

Synthesia offers a range of features that make it an excellent tool for video generation. It has templates, AI avatars, background music, subtitles, and AI-generated voices that sound like real people. also offers an API that allows developers to integrate the platform into their workflows easily.

Use cases of Synthesia

Synthesia is an excellent tool for creating a wide range of videos, including marketing videos, training videos, video tutorials, video presentations, and even social media videos. The easy-to-use AI-powered platform helps anyone create content easily without the need to hire actors or voice talent.

Synthesia’s pricing

Synthesia offers two subscription plans for its users - Starter and Enterprise. The Starter plan is suitable for individual users and costs $30 per month, while the Enterprise plan is for large-scale businesses and is customizable based on the user's requirements, and those interested must contact sales for custom pricing from the sales team. Although all of the plans’ features are listed on the Synthesia website, here’s a brief breakdown of the differences between the two options.

Starter plan

  • 1 seat/user
  • 10 video credits/month
  • 10 scenes
  • 90+ AI avatars
  • 120+ Languages and Voices
  • AI script assistant
  • Built-in screen recorder
  • Upload images, videos & music

Enterprise plan

  • Custom number of seats
  • Unlimited video credits
  • 50 scenes
  • 130+ AI avatars
  • 120+ Languages and Voices
  • Workspaces
  • Collaboration features
  • Priority support
  • AI script assistant

Synthesia Trustpilot reviews

Synthesia has a 4.3-star rating on Trustpilot, with over 300 verified reviews. Users praise the platform for its ease of use and high-quality videos. However, several users have had issues with their customer support. Although there are thousands of Synthesia reviews online, here are just a few of the good and bad Synthesia reviews for your consideration from the review platform, TrustPilot.

Good Synthesia reviews

  • “I can only recommend! Synthesia's tool speaks on its own - powerful yet simple, great usability and an amazing support service.” - Freia
  • “Synthesia has really cracked the code when it comes to being able to create the most life-like video experience I have ever had the pleasure to use. Their platform is both intuitive and very easy to learn. If you are looking for a 'real' spokesperson to represent your product or service then you will be spoilt for choice when it comes to being able to choose from one of over 80 avatars. I have no hesitation in highly recommending this product.” - Anthony
  • “Synthesia has become an invaluable tool for my team in creating efficient and impactful training programs. Its user-friendly interface and AI-generated avatars simplify the process of developing high-quality instructional videos. The customizable templates and diverse representation options enhance branding and inclusivity. Synthesia's compatibility with different learning management systems and support for multiple video formats ensure seamless integration. By streamlining the creation of instructional videos, Synthesia has enabled us to focus more on designing effective learning content, resulting in enhanced engagement and learner satisfaction.” - Nick

Bad Synthesia reviews

  • “Do not buy this. they keep rejecting your content and if you ask the reason they not even give the proper reason and last they cancelled the account. If we are paying you for a month then you have to give the services to your customers very very bad experience.” - Akshay
  • “A demo is a sample of their services. I created a demo video with some basic info about my company. Yet i have not received the demo. If it has for a random reason violated their rules (it's a health service), based on a short intro, then we definitely cannot expect any further videos to. Tried twice now, same result. First impressions poor. We were ready to commit but have since found better alternative.” - Rej
  • “It's always something with their customer support. Right now I've been waiting for a response on chat for over a week. They don't answer and when they answer they are not that helpful, they rarely get back to me with a solution from first response. Some recent chats with Zack and Luis... terrible experience. They seem to know less than me about the product, Luis seemed disingenuous with the way he approached the conversation and his guidance.” - RA

Pros and cons of Synthesia

As you can see from the reviews above, many users appreciate the platform's ease of use and wide range of features. However, some users have reported issues with the platform's customer service and content moderation. Here are the top pros and cons of the online video editor based on more Synthesia reviews.

Synthesia pros

  • High-quality video production — provides advanced video synthesis technology that allows users to create high-quality videos. The platform utilizes artificial intelligence to generate realistic-looking videos, making it ideal for various applications such as marketing, training, and entertainment.
  • Multilingual support — supports multiple languages, allowing users to create videos in different languages effortlessly. This feature is particularly beneficial for global businesses or organizations that need to communicate with diverse audiences.
  • Time and cost-effectiveness — With, users can create videos in a fraction of the time it would take for traditional video production methods. This efficiency saves both time and money, as it eliminates the need for hiring actors, setting up locations, or investing in expensive video equipment.
  • Easy-to-use interface — offers a user-friendly interface that requires no coding or technical expertise. The platform simplifies the video creation process, allowing users to quickly generate videos by providing text inputs and selecting options from a range of customizable templates.

Synthesia cons

  • Lack of human emotion — relies on artificial intelligence to generate videos, which means the output may lack the human touch and emotional connection that can be conveyed through real actors or presenters. While the technology is advanced, it may not be able to fully replicate the nuances of human performances.
  • Cost considerations — While can be cost-effective compared to traditional video production methods, it still incurs a cost. The pricing structure may not be suitable for all budgets, especially for individuals or small businesses with limited resources. In fact, certain add-on features like custom avatars are expensive at an additional cost of $1000/year.
  • Potential limitations in language support — While supports multiple languages, the quality and accuracy of the synthesized speech and lip-syncing may vary depending on the language. It's important to ensure that the desired language is well-supported and produces satisfactory results.
  • Reliance on an Internet connection — As an online platform, requires a stable Internet connection to access and use its features. This dependence on Internet connectivity may pose challenges for users in areas with unreliable or limited Internet access.
  • Strict content moderation — Because Synthesia’s AI avatars are based on the likeness of real actors, the company has a strong content moderation policy to ensure the actors are not being used to promote potential misinformation. However, many users have said their Synthesia videos were denied in the fields of healthcare, etc. without explanation.

Speechify AI Studio — The #1 alternative to Synthesia

Experience the power of Speechify AI Studio, a comprehensive suite of artificial intelligence video editing tools that significantly reduce editing time while maintaining top-notch video quality. By leveraging the platform, users can effortlessly edit both video and audio clips with features like the most lifelike AI-generated voice overs, and the convenience of 1-click video translation and dubbing.

In addition, Speechify Video Studio provides an array of visual effects and filters, including text overlays, fonts, graphics, and other visual elements. These options enhance the overall appearance of your videos, offering limitless customization possibilities.

Take your content creation to the next level and try Speechify AI Studio for free today.


What is the difference between and is a piano trainer platform designed to provide piano lessons and focuses on learning piano. is a video editing platform that allows users to generate professional-looking video content featuring AI avatars instead of real-life actors.

Who is the parent company of Synthesia?

Synthesia was co-founded in 2017 by Lourdes Agapito, Matthias Niessner, Victor Riparbelli, and Steffen Tjerrild. Synthesia is its own company and does not have a parent company.

Does Synthesia use real people?

Each AI avatar is based on a real person, so Synthesia only allows certain types of videos to be made on their platform to prevent the likeness of the person from being used to spread misinformation.

Cliff Weitzman

Cliff Weitzman

Cliff Weitzman is a dyslexia advocate and the CEO and founder of Speechify, the #1 text-to-speech app in the world, totaling over 100,000 5-star reviews and ranking first place in the App Store for the News & Magazines category. In 2017, Weitzman was named to the Forbes 30 under 30 list for his work making the internet more accessible to people with learning disabilities. Cliff Weitzman has been featured in EdSurge, Inc., PC Mag, Entrepreneur, Mashable, among other leading outlets.