Oversee and manage digital inclusivity. Dive into the duties of an accessibility manager.

Accessibility manager job description

As society progresses towards a more inclusive future, the role of an accessibility manager becomes integral to bridging the gap between current infrastructures and the needs of individuals with disabilities. Tasked with overseeing and championing initiatives that ensure products, services, and environments are accessible to all, including those with disabilities, an accessibility manager plays a pivotal role in an organization's commitment to inclusivity. Let’s dive in to understand the nuanced responsibilities, skills, and expectations that shape the job description of an accessibility manager.

What is an accessibility manager?

An accessibility manager is a professional committed to ensuring that services, products, and digital platforms are accessible and usable for everyone, including those with disabilities. They emphasize the integration of accessibility best practices, from web content to user interfaces, ensuring compliance with standards such as the Web Content Accessibility Guidelines (WCAG).

Accessibility manager job description

The primary role of an accessibility manager is to oversee and promote digital accessibility initiatives within an organization. The job description often entails being a subject matter expert in accessibility standards like WCAG 2.0, performing accessibility audits, collaborating with development teams to rectify accessibility issues, and advocating for the importance of an inclusive user experience.

Skills needed to become an accessibility manager

Becoming an accessibility manager requires a unique blend of technical, interpersonal, and strategic skills. Here's a detailed breakdown of the essential skills needed for this role:

Technical skills

• Web development knowledge — Basic understanding of HTML, CSS, and JavaScript is essential, as these technologies often form the core of digital platforms that need to be accessible.
• Understanding of web content accessibility guidelines (WCAG) — Comprehensive knowledge of WCAG guidelines ensures that you can guide the development and QA teams in creating and maintaining compliant websites and applications.
• Assistive technology proficiency — Familiarity with screen readers (like JAWS or NVDA), magnifiers, and other assistive tools is crucial to understand the user experience of people with disabilities.
• Accessibility testing tools — Experience with automated tools like axe or Wave, as well as manual testing methodologies.

Strategic & analytical skills

• Project management — Ability to plan, execute, monitor, and complete projects on time and within scope.
• Problem solving — Ability to identify barriers to accessibility, analyze the root cause, and provide or recommend effective solutions.
• Strategic planning — The capability to design, implement, and oversee a company-wide accessibility strategy.

Interpersonal & communication skills

• Advocacy — Passion for championing accessibility and inclusivity within the organization.
• Stakeholder collaboration — Ability to work effectively with diverse teams - from developers to designers to legal teams.
• Training & mentoring — Skilled in training and guiding other team members on accessibility best practices.
• Effective communication — Clearly articulate accessibility requirements, provide feedback, and promote understanding and awareness across the organization.

Organizational skills

• Documentation — Skill in documenting accessibility standards, protocols, and audit results, ensuring that the entire team has access to current and accurate information.
• Attention to detail — Given the nuances of accessibility, a keen eye for detail ensures nothing gets overlooked.
• Time management — Prioritize and handle multiple projects or tasks concurrently.

Continuous learning

• Stay updated — The field of accessibility is continuously evolving. The ability and willingness to stay updated with the latest guidelines, tools, and best practices is crucial.
• Certifications — While not always mandatory, pursuing certifications like the Certified Professional in Accessibility Core Competencies (CPACC) can demonstrate expertise and commitment to the field.

Soft skills

• Empathy — A genuine understanding and empathy towards people with disabilities to advocate effectively for their needs.
• Adaptability — As technology and standards change, being flexible and ready to adapt is essential.
• Decision making — The ability to make informed decisions, even when faced with challenges or limited information.

Accessibility manager duties list

The role of an accessibility manager is both intricate and multidimensional, situated at the intersection of technical expertise, legal compliance, and a heartfelt commitment to inclusivity. Ensuring that products, services, and environments are universally accessible is no small feat, demanding a meticulous approach to oversight and implementation. Here are just a few key duties that define the everyday life of an accessibility manager:

• Digital accessibility oversight — Accessibility managers ensure that all digital content, including websites, apps, and other platforms, comply with accessibility standards like WCAG and ADA. This might involve regular accessibility audits and remediation plans.
• Collaborate with stakeholders — Accessibility managers work closely with stakeholders, team members, and providers to ensure accessibility is embedded throughout the lifecycle of digital products.
• Promote accessibility best practices — As the subject matter expert, accessibility managers train and guide development teams on best practices, accessible technology, and assistive technologies such as JAWS.
• Manage accessibility projects — Accessibility managers use project management skills to oversee accessibility initiatives, ensuring timely delivery and optimal user experience.
• Respond to accessibility issues — Accessibility managers address and resolve any reported accessibility issues, ensuring a seamless user experience for everyone, including those using assistive technologies.

Step by step: How to become an accessibility manager

As organizations recognize the importance of catering to all users, the role of an accessibility manager has grown in prominence and demand. If you’re interested in this role, here is a step by step guide for becoming an accessibility manager:

1. Educational background — A bachelor’s degree in a related field, such as web development, user experience, or human resources, is often required. Specialized courses in web accessibility can provide a solid foundation.
2. Understand accessibility standards — Gain a thorough understanding of accessibility standards, including WCAG, ADA, and best practices in content accessibility.
3. Practical experience — Hands-on work experience is crucial. Engage in projects that involve accessibility testing, understanding assistive technologies, and learning languages such as HTML.
4. Develop interpersonal skills — Strong communication skills and the ability to work with multiple stakeholders, from providers to project teams, are essential.
5. Continuous learning — The field of digital accessibility is ever-evolving. Stay updated with the latest guidelines, technologies, and trends.

How to find accessibility manager jobs

Organizations, both large and small, are realizing the critical need to make their platforms, products, and services accessible to all, including individuals with disabilities. However, despite the increasing need for these specialists, locating these roles can sometimes feel daunting. Thankfully, we have compiled a list of the top places to look for accessibility manager jobs in order to help you unlock the doors to a fulfilling career in digital accessibility:

1. Job platforms — Websites such as LinkedIn often list roles for accessibility managers, especially in tech hubs like California. Look for job titles like "program Manager - accessibility" or "digital accessibility expert."
2. Company websites — Organizations dedicated to digital products or services often have dedicated roles for accessibility. Check the careers section on their websites.
3. Networking — Attend workshops or seminars focused on web accessibility, usability, or assistive technologies. Interacting with professionals in these spaces can provide valuable leads.
4. Specialized job boards — Some platforms specifically list jobs related to user experience and accessibility. Scouring these can be beneficial.
5. Join accessibility groups — Organizations like the Web Accessibility Initiative (WAI) often have resources, events, and job listings pertinent to the field.

Speechify — A must-have tool for accessibility managers

Accessibility managers can significantly benefit from integrating Speechify into their arsenal of tools. For employees who grapple with reading challenges, whether due to visual impairments, dyslexia, or other cognitive differences, Speechify becomes an invaluable ally. This software effortlessly converts written materials, whether documents, or web content, into fluid auditory experiences.

By doing so, it empowers users to consume information in a mode that best suits their individual needs. Furthermore, with its multilingual capabilities, it ensures non-native speakers aren't left behind, as content can be read aloud in various languages, fostering a deeper understanding. As managers incorporate Speechify, they're not just leveraging technology; they're crafting tailored pathways for each employee, ensuring that learning and information accessibility are no longer privileges but rights that all can enjoy. Try Speechify for free today.

FAQ

What are the benefits of being an accessibility manager?

Becoming an accessibility manager is a rewarding career choice, promoting inclusivity and equal opportunity. This role not only ensures compliance with legal standards but also fosters a work environment that values every user's experience.

Why should organizations be worried about accessibility?

By championing accessibility, organizations stand out as an equal-opportunity employer, welcoming diversity in terms of race, gender identity, sexual orientation, national origin, and abilities.

Is being an accessibility manager a full-time or part-time job?

Being an accessibility manager can be either a full-time or part-time job, depending on the organization's needs and the scope of responsibilities.

What was the average salary for an accessibility manager in 2022?

Accessibility managers earned an average of $90,800 to $136,200, with a median salary of $113,500 in 2022.

What are reasonable accommodations?

Reasonable accommodations are modifications or adjustments made in a work environment or in the way things are done to help individuals with disabilities participate and perform their jobs.

How many years of experience does it take to become an accessibility manager?

The number of years of experience required to become an accessibility manager varies, but many positions often require several years of experience in accessibility or related fields.