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Having issues importing files on our iOS app?
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PDF files are stuck in processingWhen importing PDF files:1. Importing PDF files especially large ones requires a good, strong and stable internet connection.
PDF files are stuck in processing
When importing PDF files:
1. Importing PDF files especially large ones requires a good, strong and stable internet connection.
2. During the import process, you must not minimize the iOS Speechify application or end the session, otherwise the process will be interrupted and the file will not be fully loaded (processing state will remain forever). Be best to wait for the whole import process to complete - a quick notification will pop-up that will tell you that your file is ready to listen.
If the problem persists, drop us a message via "Message us" from your Speechify app.
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Cliff Weitzman
Cliff Weitzman is a dyslexia advocate and the CEO and founder of Speechify, the #1 text-to-speech app in the world, totaling over 100,000 5-star reviews and ranking first place in the App Store for the News & Magazines category. In 2017, Weitzman was named to the Forbes 30 under 30 list for his work making the internet more accessible to people with learning disabilities. Cliff Weitzman has been featured in EdSurge, Inc., PC Mag, Entrepreneur, Mashable, among other leading outlets.