Learn how to cancel your Synthesia subscription hassle-free. Follow our step-by-step guide for a seamless cancellation process.

How to cancel Synthesia

Are you considering canceling your Synthesia subscription? If so, you likely want to know the ins and outs of the cancellation process. Don’t fret; this article will provide all of the information that you need to ensure a smooth experience as you discontinue use of this program. With our help, saying goodbye doesn't have to be difficult.

What is Synthesia?

Before we dive into the cancellation process, let's take a quick look at what Synthesia is all about. Synthesia.io is a cloud-based AI-powered video creation platform that leverages artificial intelligence to generate videos from text. Its intuitive text to video interface allows users to create videos for anything, from marketing videos and training videos to educational and social media content creation.

Synthesia is designed to help businesses and individuals produce high-quality AI videos without requiring specialized video production and video editing skills. The video generation platform offers a range of features, including text to speech and text to video functionality, as well as video templates, background music, stock avatars, and more.

Synthesia’s pricing

Synthesia offers two subscription plans for its users - Personal and Enterprise. Both plans offer access to a range of Synthesia studio features, including customizable avatars, text to speech, and video templates. While all of the plans’ features are listed on the Synthesia website, here’s a brief breakdown of the differences between the two options.

Personal plan - $30/month

This Synthesia limited plan option is for single users who are creating less content per month.

• 1 seat/user
• 10 video credits/month

• 10 scenes
• Import up to 10 Powerpoint Slides
• 90+ AI avatars
• 120+ Languages and Voices
• AI script assistant
• Built-in screen recorder
• Upload images, videos & music

Enterprise plan - custom pricing

This plan is for large-scale businesses and is customizable based on the user's requirements. Those interested in a corporate plan must contact sales for custom pricing from the sales team.

• Custom number of seats
• Unlimited video credits
• 50 scenes
• Import up to 50 Powerpoint Slides
• 130+ AI avatars
• 120+ Languages and Voices
• Workspaces
• Collaboration features
• Priority support
• Built-in screen recorder
• Upload images, videos & music
• AI script assistant

Add-ons

Synthesia also offers add-ons that can increase the price, such as the ability to create a custom avatar, which costs $1000/year.

Synthesia pros and cons

Although Synthesia is a relatively user-friendly program, it still has its downsides. Here are the top pros and cons of using Synthesia, which you should consider before canceling or signing up.

Synthesia pros

Some of the pros of using Synthesia include:

• Text to video functionality — Synthesia's makes it easy for users to create videos without any specialized video production skills and without the need for actors by allowing users to generate videos with AI avatars by simply using text.
• Text to speech feature — Synthesia's text to speech feature allows users to add voice overs to their videos without having to record their own audio.
• Video templates — Synthesia offers a range of video templates that users can use to create professional-looking videos quickly.
• Support for third-party integrations — Synthesia allows seamless integrations with multiple third-party platforms from YouTube, WordPress, and Shopify to Vimeo, Unsplash, Monday, and more.

Synthesia cons

Some of the cons of using Synthesia include:

• Limited functionality — Synthesia's stock avatars can be limited in terms of customization options, which can be frustrating for some users.
• Add-ons — Synthesia offers a range of add-ons that users may need to purchase separately, which can drive up the cost of using the platform.
• Pricing — Synthesia's pricing plans can be expensive, particularly for businesses that require a large volume of video content.
• Credits do not roll over — If you have any unused video credits at the end of the billing period, they do not roll over to the following month.

How to cancel Synthesia

If you are not satisfied with the program and have decided to cancel your Synthesia subscription, you can do so easily by following these steps:

1. Log in to your Synthesia account at synthesia.io.
2. Click on your profile icon at the top right corner of the page.
3. Select "Billing" from the dropdown account settings menu.
4. Click on "Cancel Subscription" at the bottom of the page.
5. Follow the prompts to confirm the cancellation.

It’s important to note that if you're on a paid plan, you'll be able to use the service until the end of your billing cycle. After that, your credit card will no longer be charged. However, if you cancel your subscription, your videos will cease to exist after the current billing period, so download any Synthesia videos you wish to keep before canceling.

How to downgrade your Synthesia plan

If you're not ready to cancel your Synthesia subscription but want to downgrade to a lower-priced plan, you can do so by contacting the customer support team or the sales team.

How to pause your Synthesia plan

Since Synthesia does not store your videos after you cancel your account, they provide users with the option to pause their memberships instead for up to two months. During this time, you will keep access to your videos. However, payment will resume after two months, so if you need to cancel, you need to do so before this pause period is over.

How to delete your Synthesia account

If you've canceled your account and don’t plan on returning, you can easily delete your Synthesia account and data by following these steps:

1. Log in to your Synthesia account at synthesia.io.
2. Click on your profile icon at the top right corner of the page.
3. Select "Account Settings" from the dropdown menu.
4. Scroll down to the bottom of the page and click on "Delete Account."
5. Follow the prompts to confirm the account deletion.

Speechify AI Studio — The #1 alternative to Synthesia

Speechify AI Studio offers a comprehensive set of artificial intelligence video editing tools that can help users cut video editing time by more than half while still creating high-quality video content. Users can seamlessly edit both video and audio footage with features like AI subtitles, lifelike voice overs, and the ability to translate and dub videos with just 1-Click.

Speechify Video Studio also offers a range of visual effects and filters, such as text overlays, fonts, graphics, and other visual elements, that can be applied to videos, helping to boost the overall look and feel of the content. And the customization options don’t stop there.

Try Speechify AI Studio for free today and create captivating videos that grab your target audience’s attention from the first scene.

FAQ

Can I use Synthesia if I’m in the United Kingdom?

Yes. The Synthesia headquarters is even located in London, England.

Does Synthesia offer customer support through social media?

Although Synthesia.io has a strong presence on social media, providing users with additional information and notifications, the company does not appear to offer technical support through its social media channels. You can get in touch with the support team via live chat at Synthesia or [email protected]. You can also find tutorials at www.synthesia.io.

What if I go over my personal plan’s monthly limit with Synthesia?

Synthesia monitors your credit usage and will notify you if you exceed your limit. You may also be charged for the minutes of video which exceeded your plan.

Does Synthesia offer a free trial?

Synthesia does not offer a traditional free trial. However, it does offer a free demo video, where you can choose a video template, type in your video script, and generate a video for free.