Filevine vs Highspot

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Filevine

Category: Documentation Tool

Industries: Business, Marketing, Legal Files

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Highspot

Category: Documentation Tool

Industries: Marketing, Financial, Business

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Most popular feedback for Filevine

Filevine seemed to be the most advanced case management system at the time that we were shopping. The vendors were able to answer all of my questions about products, integration, adaptability, and daily use. The customer support was top-notch, and our demo was outstanding. As someone who was very hands-on in managing our last case management software, it was critical for me to get the straightforward answers I needed as we were shopping for a new case management software. Filevine was able to offer me the flexibility and customization that I needed as well as being easy to use for our staff.

Abigail C.

About Filevine

Filevine is the #1 most customizable law practice management software. Don't waste your valuable time on a free trial - Filevine is customized to how you do business and adapts to how your team evolves. Exceptional collaboration tools enable your team to focus on what matters, with automatic task assignments, easy reporting, texting, and emailing. Free, unlimited data storage in the cloud. Soc 2 Type II certification ensures that your data is protected with the best security.

Most popular feedback for Highspot

I am such a massive fan of Highspot's Training and Coaching product. As a remote-first company, it has been a game-changer in re-envisioning what our onboarding programs currently look like to deliver scaleable e-learning training. Building any e-learning course is a massive undertaking, but Highspot has made it easy with their drag-and-drop design features. We opted to create a lesson library so that once a lesson is approved, anyone can pull that lesson into their very own customizable course.

Victoria H.

About Highspot

Highspot gives businesses a powerful sales advantage to engage in more relevant buyer conversations and achieve their revenue goals. Through AI-powered search, analytics, in-context training, guided selling, and 50+ technology integrations, the Highspot sales enablement platform delivers enterprise-ready sales enablement in a modern design that sales reps and marketers love.

Filevine reviews

We wanted a bespoke system that perfectly fit how our company conducts business. Other platforms attempted to shoehorn our workflow. Filevine is exactly how we wanted it to be and can grow with us as our company evolves.

- Kyle Dean Massey, Owner Elevate Baby

The first year, we saved over $60,000 in medical record requests after we transitioned from using a commercial records service to managing it in-house.

- Amber Pang Parra, Attorney for Pharmaceuticals, Consumer Law, & Veterans' Law Justinian & Associates PLLC

My attorney always says that having Filevine is just like having three other people working for you in the background at all times.

- Jason Brooks, Partner Leopold & Associates, PLLC

Highspot reviews

The platform is extremely easy to use and scale. I like how content moves around between spots seamlessly and I can customize the different views and pages. I find it easy to administer while still being able to customize for different teams. The unique architecture behind spots is what makes a huge difference. I've administered large amounts of content on other platforms before and Highspot is by far the easiest.

- Victor W. Sr. Revenue Enablement Manager

It is easy to use, quick and efficient at getting the job done. I like that it also provides info on how is viewing my content and even diving deeper into which pages they are viewing.

- Vijey P. Sales Development Representative

Usability and simplicity of usage are Highspot's primary strengths. Because our Sellers utilize the same system regularly, it's a great spot to make sales pitches because they get a head start on learning the system's ins and outs. I've struggled with training and administrative document management as a Salesforce administrator. Before utilizing Highspot, I had not found a solution as successful.

- Ndanga F. Finance & Administration

Pros & cons

Filevine

Pros
Mostly, we like that, since it is in the cloud, we can work with it no matter where we are which was a huge help in 2020 while working at home
Communication between employees with tasks that can be entered per client helps to keep on top of things
Everything is organized, which we like, so it streamlines the process
Filevine was by far the most superior out of all of the choices
I am very pleased with the Filevine
I love the fact that I can work on Filevine from literally anywhere in the world
When COVID-19 struck and we all had to work remotely for several months, this was a lifesaver."
Cons
Basically Filevine is the New England Patriots in their prime and TrialWorks is the Cleveland Browns at their worse
The layout was not streamlined, it could be difficult to go where you wanted to
There was a struggle in organization, costs were high, and it was difficult to have multiple users working
We used to be able to drag the photos from the page they were opened on
Now, we have to hit download and when another screen appears, we can drag the photo from there
Look also at how many users have to hire independent implementation consultants to make anything happen
The implementation timeline and costs are therefore very dishonest."

Highspot

Pros
I love the ability to upload the content and share it with the clients/prospects and tracking when a customer is opening the content which we had sent
The ability to see others' comments and reactions to documents is helpful to as I seek those that are most heavily used
I like the organization of documentation and resources in Highspot and I like that I can easily preview documents before downloading them or accessing them to send to a customer
It's much cleaner and a better experience for the end-user."
Cons
I had some issues earlier where there was some lag in accessing docs but it's all been sorted
Sometimes it can be difficult as more content is being added to the system to find exactly what you want to use
I was hesitant to use the software before because I was unsure of how easy or hard it might be to use
I am still undecided in that category
It can be difficult to understand the interface at the beginning, it is not very intuitive."

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