Hotjar vs Cypress

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Hotjar

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

Basic - Free

Plus - $32 per month

Business - $80 per month

Cypress

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

Free

Team - $75 per month

Business - $300 per month

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Most popular feedback for Hotjar

Best User Behavior Understanding Platform What do you like best about Hotjar? Hotjar is one of the best platforms that I have been using since the start of my career for user and customer behaviour on a website or on a landing page used in ads. The details are very important as it helps you what is working and what is not working with your website users. Review collected by and hosted on G2.com. What do you dislike about Hotjar? Hotjar still does not provide its users with 100% realistic data. Sometimes the heatmaps provided can be flawed and it can do damage if you consider hotjar data as only data to understand your user journey on a website. Review collected by and hosted on G2.com. What problems is Hotjar solving and how is that benefiting you? I am a digital marketer and I have been using this platform for a long time. It has mainly helped me to understand where the new or old users are dropping off or which part of the content on the landing page is more engaging with the customer and which are not and hence you can make changes accordingly and test them again.

Saurav S.

About Hotjar

Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

Most popular feedback for Cypress

Cypress.io has made writing Javascript tests a pure pleasure. It even allowed me to do testing (integration and end-to-end) on software that was written only with JQuery and mostly anonymous functions that, as a consequence of this structure, was not able to be unit tested (which Cypress can also handle). This software is more full-featured than competing Javascript testing suites, and it makes the use of Selenium purely optional (and not necessary for me).

Dan S.

About Cypress

Our mission is to build a thriving, open source ecosystem that enhances productivity, makes testing an enjoyable experience, and generates developer happiness. We hold ourselves accountable to champion a testing process that actually works. We believe our documentation should be approachable. This means enabling our readers to understand fully not just the what but the why as well. We want to help developers build a new generation of modern applications faster, better, and without the stress and anxiety associated with managing tests. We know that in order for us to be successful we must enable, nurture, and foster an ecosystem that thrives on open source. Every line of test code is an investment in your codebase, it will never be coupled to us as a paid service or company. Tests will be able to run and work independently, always. We believe testing needs a lot of and we are here to build a tool, a service, and a community that everyone can learn and benefit from. We're solving the hardest pain points shared by every developer working on the web. We believe in this mission and hope that you will join us to make Cypress a lasting ecosystem that makes everyone happy.

Hotjar reviews

I love using Hotjar! It helps me understand how users behave on my site, what they need, and how they feel. I can quickly see what pages they're visiting, how much time they're spending on each page, and where they're clicking. This information is really helpful in optimizing my client's sites.

- Sebastian P.

Analysis tools include Heatmaps, Visitor Recording, Form Analytics, and Conversion Funnels, which let you watch and measure how our users act.

- Mowshori K.

I would be surprised if there was a CRO or UX team that hasn't heard of Hotjar. It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool. It's really good for starting out and doing some basic research. Sweet and simple! I guess marketers could benefit the most from this!

- Ioana G.

Cypress reviews

I am working with Cypress for over 3 years. This framework is reliable, fast, and user-friendly. Failed tests debugging is enjoyable with a detailed open mode console. The amount of functionalities is amazing and its usage usually is just as simple as entering one or two methods. Each test is recorded/screenshotted if failed. Adaptation to users' needs is vast - multiple configs if needed, different types of tests (frontend, API), a huge amount of open-source plugins ready to work within two terminal commands, and much more. Documentation, as well as customer support, help greatly with all problems and questions. In 95%, if you have a bug, somewhere there is a solution. However, Cypress has some downsides, like a lack of native parallelization support (which needs an external cloud). Some functionalities (because of the framework architecture) are not supported (iframes) or resolved in a strange way (real mouse hover). Also, the structure of the tests (cy.get...) may be confusing at the start, especially since it is completely different from Selenium syntax. To sum up this review, Cypress is an amazing piece of code, that helped me greatly through the years. It has some specific problems and a unique structure, but when understood and used correctly it is extremally powerful and can be widely implemented to handle apps testing.

- Piotr P.

A really revolutional tool for web testing. We have integrated cypress tests with our application deployment pipeline. We couldn't do it before with our Selenium tests because of their flakiness.

- Igor S.

They are active in the Atlanta development community which I really appreciate. They have made a great product and they continue to listen to what users want.

- Ryan R.

Pros & cons

Hotjar

Pros
Heatmaps, see where your users mouse is pointing
Capturing feedback from the users
Being able to see what the user see's
Cons
Customize the dashboard view - allow re-ordering of the widgets or hide widgets that aren't being used
Sometimes when you navigate and you press the back button nothing happens and you need to use the nav on the page but then you have to make a few clicks to get back where you were
Would be good to have integrations with ticketing platforms like JIRA, Github, and Bugherd in case you come across a bug you can easily raise a work ticket

Cypress

Pros
Life before using it seems like the stone age
We are consistently pumping out better code and a better experience for our users because of Cypress all while having to manually test less
My overall experience with Cypress was positive
I used the product both for open-source and commercial projects and got satisfying results
Overall, I am very pleased
I got more results in the same time than with other automation frameworks."
Cons
I've had trouble making it work in my corporate environment through the proxy
Not much support for this common use case
Currently limited to testing using Canary, Chrome, Chromium, and Electron
M not sure if I've used cypress enough to have encountered pain points."

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