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|Lightning Plus - $85 per month
|Lightning Experience - $125 per month
|They have ALWAYS been so professional, kind, and very patient with those of us that struggle to work with a computer
|Difficult to correct any set up mistakes after program has been populated
|Love, love, love the program and really appreciate the staff
|There is no communication from the team I request from to advise if they are working on the ticket, no updates, etc
|Great for keeping track of all fleet and heavy equipment details and maintenance schedules
|I have had tickets disappear and have to re-submit them
|Excellent for history of maintenance performed on each piece of equipment
|Reports are difficult to create and or customize."
|Overall my experience has been great
|Got me up to speed on everything i needed and keeps my preventive maintenace up to date."
I am the maintenance administrator for steel erection and maintenance company that specializes in Frac Sand Plants. I vetted a number of different CMMS companies when I first took this position to decide which software was the most advantageous and economical. We purchase our software in March and have executed over 6000 work orders and inspections. There was a bit of a learning curve for my guys in the field but I have everyone trained and executing work orders and inspections with ease now. One of the features that helped us out was the ability to execute work orders and inspections with the mobile ap without any data connectivity, which was a big plus when operating in plants that are out in the middle of nowhere.
- Ron C.
Our company uses ManagerPlus to submit tickets for IT or Maintenance issues. I often submit tickets which go unresolved for a long time. There is no communication from the team I request from to advise if they are working on the ticket, no updates, etc. I have had tickets disappear and have to re-submit them. Overall I don't think this program is very useful. A checklist on a chalkboard would be more functional.
- Erika S.
I spent two months researching and trying out different software packages from 20 different vendors. ManagerPlus was the only one that met all my needs but was also easy to use and navigate. I have been using the software for two years now and it has worked well. The hardest thing has been getting all of the data entered while keeping the facility and equipment running. Since using the software, I now have a record of where parts were purchased and when they were installed. With weekly cycle counts on my equipment, I know when service is due for routine maintenance thanks to ManagerPlus. When we have a software problem, the Technical Support crew is always friendly and willing to assist in finding a resolution. I would not hesitate to recommend ManagerPlus to anyone looking for a maintenance software package. My only regret is that they don't offer a residential package for me to use at home.
- Stephen K.
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