clarizen vs Planio
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See the best product reviews, compare products, read reviews, and more.
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I am impressed by the versatility and comprehensive nature of custom fields. These fields provide all the necessary data to the project manager. Moreover, the reports are excellent. Their interactive nature enables me to quickly obtain the data I need, particularly when I combine the contents of a table with those of a graph on one page. It is also helpful to note the presence of a risk management module, available "ready-to-use," but can be configured to be a powerful tool for managing the risks associated with Clarizen projects.
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Overall: Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight. But other competitors like Monday.com, Asana, Airtable and others have really overtaken Redmine based products in the project management arena, so given that Planio isn't really much cheaper than the lower tiers of these other tools, it's hard to know where Planio really come out on top any more.
Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management.
Clarizen is a great project management tool with plenty of useful features. It takes a little to of getting used to but it makes tracking projects and tasks very easy after that.
- Bobby V. Systems Engineer
I really enjoy that Clarizen One is very customizable. Another great benefit is that our Customer Success Manager, Andrzej Lechowicz, is phenomenal and always attentive no matter how busy he is. Dashboards and reports are pretty easy to create especially if you are someone in IT.
- Paulo M. Program Manager
The tool as well as their support. After being with Clarizen I have learnt to what extent can Customer Support can raise the bar of the tool
- Althia C. Team Lead
Overall: The system is reasonably fast, and good at what it does. Problems are responded to promptly (very quickly in some cases!). Over a 6 month period we reported three relatively obscure bugs, and all three were fixed within 24 to 48 hours. The core functionality is strong and reliable. If there is a negative, it's that the company makes assumptions about its user base which in our case do not apply, especially in the area of external task status change notification. Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information. To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client. As anyone who has ever tried to configure that in Outlook or Thunderbird can tell you, the installation of a certificate and the configuration of the client to use it are fraught with difficulties. Many people just give up. An ideal solution would be for the system to support plain-text email notification of task status changes as it does now, but with the option to not include the details, just the task title and the statement "The status of this task has changed. It is now assigned to you with XXXX Priority. Please see the task for details [link]". However, this is a relatively minor problem that does not detract significantly from our overall positive experience using the system. It's a strong solution.
- Bob A.
Overall: Generally ugly looking and can be very clunky and frustrating to use. Overcomplicated for what we need. But it does the job for simple things, and I had a really good experience with customer support quickly fixing a bug.
- Amy G.
The obtaining of reports in relation to the hours worked, the assigned projects and the organizational structure is fantastic. We continue using Planio for all our projects. It allows us to optimize operations more and more.
- Daniel P.
|Progress reports and reviews with real time data
|Easy collaboration and communication between team members
|Great online support team and webinars
|Easy to track budget, time and resources from the same home page.The system allows you to create a project that is as complex or as simple as you desire
|They have the capability for very complex projects.Great new social media and project management collaboration tools with V6
|Creating and saving templates is much more intuitive in this new release.
|Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful.Support for custom project hierarchies based on users or their groups
|This would allow separate business units to see project categories without seeing the projects within those categories.Support for custom project hierarchies based on users or their groups
|This would allow separate business units to see project categories without seeing the projects within those categories.
|Overall Planio was once my favorite project tool, and I still recommend it when people want something very simple and lightweight
|Easy to keep track of your ongoing projects
|Repositories for your projects are also a plus being able to see an issue asociated revisions of your code
|In addition there is lots of flexibility in choosing the appropriate plan in terms of the number of projects and users."
|Louise Engel was the customer support person that I dealt with and she was very prompt and professional while handling this problem
|To avoid that, one can activate encrypted email notifications, but then every member of the system MUST have encrypted email setup in their email client
|Specifically, the system allows plain text email notifications, but these contain all the task data, which represent a serious potential leak of private information."
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