Close vs Bombora
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Sir Richard BransonMost popular feedback for Close
Close CRM may be the best in it's class. Functionality, flexibility, and customer support What do you like best about Close? Close CRM is my absolutely GO-TO customer relationship management software that offers a wide range of features to help our businesses manage our customer relationships at the highest level. The software is highly customizable, which allows businesses to tailor it to their specific needs. Additionally, Close CRM provides excellent customer support, which is critical for businesses that rely on the software to manage first touch communication on new leads, and lead nurturing. Overall, Close CRM is an excellent choice for businesses that need a comprehensive and customizable CRM solution. On a direct note, Pedro Ponciano is our account manager and has been an absolute all-star for us. He even created a 5 minute step by step video personalized just for us on a solution to automate our SMS first touch communication for our incoming leads! He's been more than helpful any time we reach out for assistance! Review collected by and hosted on G2.com. What do you dislike about Close? I cant find much I don't like yet. So far we have not found any issues that stop our process that has not already been instructed by their incredible support. We had an issue with automating SMS, and Pedro knocked it out of the park by creating me a personalized 5 minute instructional video on step by step how to create the solution we thought was missing. A++++++ all around. Review collected by and hosted on G2.com. What problems is Close solving and how is that benefiting you? Close really helps bridge the gap in client nurturing, first touch communication for our inbound leads, and overall managmeent of our clients lifecycle as a customer. It's made life so much easier.
Nate F.
About Close
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. We’re dedicated to the business of the future: smart, agile teams who work remotely. If you’re a tech-enabled team who needs to scale without overpaying for enterprise software, you’ve found the right sales tool. Close lets you email, call, and text your leads — all without add-ons. Packed with productivity tools like task reminders and Power Dialer, you’ll reach more leads, follow up more often, and close more deals. All in a single timeline for ultimate team transparency. Our built-in call coaching also helps sales leaders coach their reps to doubling performance, all within their CRM. Close is the only CRM focused solely on the needs of SMBs and scaling teams, and our customers will always feel fully supported. Start a free trial today.
Most popular feedback for Bombora
The platform is incredibly intuitive and the user experience is easy to use. My favorite part of the tool is the automatic surge report and net-new account to HubSpot. We come in each Monday with a new set of accounts actively shopping for our services and solutions can pull contacts from those intent companies to ensure our content is in front of them. The Bombora and Hubspot integration is also incredibly robust. We can see a contact's surge score, the # of topic they're searching for, which topics, and if they're surging on any clusters right off of the contact screen.
Ashden K.
About Bombora
Bombora’s offering identifies which businesses are currently researching what topics and the intensity of those efforts. It scores these signals to then help sales and marketing teams prioritize target accounts, customize their conversations with them, and optimize marketing efforts. Bombora delivers its greatest value to organizations with 100+ employees.
Close reviews
I have been looking at various CRM's for my private practice. I provide online therapy for speech, language and learning. Close.io impressed me with its rich features and customizations. I loved the fact that Close.io works perfectly for one person. So many of the other CRMs are for sales teams.
- Anna K.
It is everything we need except dashboards. If your are an outbound or phone heavy sales ord
- Kyle S.
My overall experience was good with close, I like the simple minimalistic interface of close and how easy to use for our day-to-day marketing and sales tasks. If money is not the issue then it's a good CRM tool for everybody.
- Shadab K.
Bombora reviews
Our team has really been able to gain insight on who is searching for virtual events and event technology. This helps us then create campaigns and know who to target when creating them.
- Megan G.
Bombora is pretty easy to set up and start getting data right away. You can get rolling pretty quickly and it's easy to start sharing the data with others in your company.
- Claudia G.
Bringing up-to-date intent data into CRM to drive reports and dashboards enabling our Sales and Marketing teams to target in-market accounts with relevant messaging.
- Joel E.
Pros & cons
Close
| Pros |
|---|
| Excellent to handle email with customer |
| We can implement links to fill out some PCI Complaint form |
| Holistic Reports of sales and agents follow up |
| Cons |
|---|
| Hours tracking, must improve in get and run data hours |
| Reports could improve, be more detailed and specific |
| Predictive dialer just added in more expensive plan. |
Bombora
| Pros |
|---|
| Not difficult to set up |
| Easy to make the data actionable |
| Easy to use. |
| Cons |
|---|
| The topics don't always match |
| Does not save historical data |
| Takes anywhere between 6 - 8 weeks for a new keyword to be added in the taxonomy. |
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