Document360 vs SciNote
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Sir Richard BransonMost popular feedback for Document360
The options are great for keeping platform users informed of changes. I really like the option of status indicators. It's perfect for keeping my users up to date on what's new. The platform is intuitive, organized, allows us to build our documentation the way we want. A lot of things are configurable and it leaves room for imagination and customization. I really like the public and private documentation option. It is very convenient for our organization.
Marie-Lyne T.
About Document360
Document360 Knowledge base platform enables your help center creation through end-user interface and multiple third-party integrations. Get set up in minutes & reduce your support request up to 50%. Create, collaborate, and publish a self-service knowledge Knowledge base with our easy to use document management SaaS platform. Maintain multiple versions, take advantage of markdown editor & advanced analytics, be assured of robust security and match with your brand identity.
Most popular feedback for SciNote
SciNote has changed the way I organized my research notes. There is a learning curve, and it relies on the user's good habits to function properly. That said, the effort to getting used to it is worth it. SciNote helps not only following a complex research project but also organizing the protocols and results for the results.
Denis J.
About SciNote
SciNote is an electronic laboratory notebook (ELN) trusted by the FDA, USDA, NIH & 90k+ scientists in 100+ countries. It replaces your paper notebook with a digital version and offers your lab new possibilities for scientific data management, stock management, collaboration, and manuscript writing. It helps labs meet 21 CFR Part 11 and GxP compliance, and supports e-signatures and audit trails. SciNote also comes with top-rated onboarding and customer support.
Document360 reviews
The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.
- Calen L. Low Code Engineer
Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.
- Christeen P. SEO Specialist
Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB
- Aarthi K. Senior Technical Writer
SciNote reviews
It takes a while to transition over from paper/electronic templates since there are so many ways to use SciNote. However, it is a very useful platform that makes all our work accessible to our team, which has been critical over the pandemic.
- Elaine H. CEO
The feature of having a place where you can have your protocols & just upload them to the experiments is nice. I like how I can share it with my colleagues too
- Nicole C. Research Associate
I wish Scinote had an autosave function! There have been a few times where I have forgotten to press "Save" on notes that I was actively taking notes in lab.
- Leah W. Bioengineer
Pros & cons
Document360
| Pros |
|---|
| I have not had an issue since |
| My company and I are extremely pleased with Document360 and what it accomplishes |
| It has been very positive |
| One of the things I like the most and I consider Critical is the support |
| A fantastic platform with detailed user controls and excellent support |
| Overall, my experience with Document360 has been excellent |
| It has done a great job of providing our team with exactly what we were looking for." |
| Cons |
|---|
| Well there are a few features |
| No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate |
| At first it was unclear who our main Account Manager would be |
| There were no dubious clauses about character limits r page lengths |
| Somtimes trying to add a user to a specific group fails and we have to repeat it." |
SciNote
| Pros |
|---|
| The feature of having a place where you can have your protocols & just upload them to the experiments is nice |
| I like how I can share it with my colleagues too |
| It has been a great experience and I would recommend the product |
| I am very happy with the electronic notebook |
| Once you come up with a way to implement it in your lab, thing run smoothly and easy to adapt to any changes |
| SciNote has been a great ELN for our team |
| We have been able to customize various functions to fit our needs and the SciNote team has been very receptive to feedback." |
| Cons |
|---|
| The formatting isn't the easiest to figure out |
| As a relatively new product it isn't interacting well with all the software and file formats that we are using |
| It still takes more time as you need to upload and re-write everything from your paper notebook that you use in the lab to avoid contaminating a laptop |
| The thing I don't like most is that this system is not compatible with excel software." |
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