Ephesoft vs Highspot

Side-by-side comparison of features, reviews, pricing and more

Ephesoft

Category: Documentation Tool
Industries: Government, Healthcare, Education

Pricing

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Highspot

Category: Documentation Tool
Industries: Marketing, Financial, Business

Pricing

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20M+ Downloads
5/5

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Ephesoft reviews

Our overall experience is very good. Our company is working with Ephesoft for over 4 years now and implemented the solution with many customers. The way you setup the workflow of Ephesoft is very easy and you can easily add or delete several modules depending on the customers needs. This makes the application a good fit for a large variety of business needs.

- Wouter V. Consultant

We have digitalized our company's HR documents using Ephesoft Transact within a few weeks of time

- Ashu P. Software Engineer

The Ephesoft application has been a great help to our department in collecting data. It is very sophisticated and automates the process well, which reduces per-project expenses and improves the precision of final reports. We can easily integrate and use it on any device, making it perfect for our needs.

- Muhand J. Senior Software Engineer

Highspot reviews

The platform is extremely easy to use and scale. I like how content moves around between spots seamlessly and I can customize the different views and pages. I find it easy to administer while still being able to customize for different teams. The unique architecture behind spots is what makes a huge difference. I've administered large amounts of content on other platforms before and Highspot is by far the easiest.

- Victor W. Sr. Revenue Enablement Manager

It is easy to use, quick and efficient at getting the job done. I like that it also provides info on how is viewing my content and even diving deeper into which pages they are viewing.

- Vijey P. Sales Development Representative

Usability and simplicity of usage are Highspot's primary strengths. Because our Sellers utilize the same system regularly, it's a great spot to make sales pitches because they get a head start on learning the system's ins and outs. I've struggled with training and administrative document management as a Salesforce administrator. Before utilizing Highspot, I had not found a solution as successful.

- Ndanga F. Finance & Administration

Pros & cons

Ephesoft

Pros
Once everything is installed, configured, it runs stable
The software's primary function does meet expectations, which is to classify documents given that good training images are provided
We have partnered with them for about five years at this point, and the improvements they've made to an already solid product have been really impressive
Very easy to set up an initial deployment
Ephesoft team is great -- lots of talent at multiple levels (leadership, sales, engineering, support, etc.)
Great solution at any installation, good performance and a lot of Options Customers really like to use and need."

Cons
Editing, updating and setting up changes is difficult and not user-friendly
Random errors come up daily, and need to manually restart batches as a fix
Sometimes batches get locked and can't be unlocked from UI, then need to do a DB update to unlock the batch
I'm really struggling to think of anything of significance at this point
Advance level training is not available as self-paced online
No certification for Basic Ephesoft Training and just completion."

Highspot

Pros
I love the ability to upload the content and share it with the clients/prospects and tracking when a customer is opening the content which we had sent
The ability to see others' comments and reactions to documents is helpful to as I seek those that are most heavily used
I like the organization of documentation and resources in Highspot and I like that I can easily preview documents before downloading them or accessing them to send to a customer
It's much cleaner and a better experience for the end-user."

Cons
I had some issues earlier where there was some lag in accessing docs but it's all been sorted
Sometimes it can be difficult as more content is being added to the system to find exactly what you want to use
I was hesitant to use the software before because I was unsure of how easy or hard it might be to use
I am still undecided in that category
It can be difficult to understand the interface at the beginning, it is not very intuitive."

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