FloorSchedule vs Hibox
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See the best product reviews, compare products, read reviews, and more.
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Once I learned the basics of using it, the software is easy. I just have to figure out the logistics of the cumbersome properties I mentioned above, and I'm not sure how to do that. But from the standpoint of creating a schedule at the click of a button, it's been a great help!
Brokers and Managers: It's time to do your floor time / phone time schedule and everyone has a different request. Create a fair and balanced schedule in minutes. Includes Requests Off, Holidays, Vacations, Automatic and Manual Scheduling, Editing, Unlimited Shifts, One or more per Shift, 99+ agents. On Line Viewing, Printing, Email, Reports, Multiple Locations, Export, Custom events, Full Support! Free to try. No credit card required. $12/month or $10/month prepaid. Read our Realtor reviews.
Originally, our team was trying to "collaborate" digitally by communicating and sharing documents via email and Outlook but this was a disaster. We then tried a couple of other popular project management tools suggested to us such as Trello and Wrike. Trello was disconnected and unintuitive for us. It didn't make much sense for our specific processes to create 'boards'. Also, the inability to chat made the collaboration process feel disconnected. We might as well have been using email without real-time communication. Hibox allowed us to divvy up our team into focused streams for different parts of the project and then assign tasks right in the chat streams without having to leave the stream or platform. It's easy to make chat actionable. We previously tried Slack as well, but it felt like a constantly crowded stream with no clear goal rather than a project management tool. It was easy to lose information and difficult to figure out exactly what everyone was assigned to. It's so clear in Hitbox. Each stream has its own task list where we can get a quick look at what's due for each of our projects and who is assigned to it. There is also a master task list and task calendar view that make deadlines and assignments clear. One of our favorite features for managing tasks for projects is subtasks. We use subtasks for any long term team tasks that multiple people will be working on. Each person gets assigned to different subtasks with separate due dates and times as needed and we can keep track of where we're all at with the different parts for a project. A huge perk is the ability to instantly video chat with our team right from the platform if we need to ditch chat and have a live discussion. You wouldn't believe the time not having to open three different platforms to work together saves! If you're going to implement a digital platform for better productivity, it should be everything you need and nothing you don't - Hitbox is just that!
Hibox is a complete team collaboration platform that supports the workflows of business teams with a private, online communication platform. Get secured, internal instant chat capabilities where streams can be created for specific teams and projects, or use the public room for company wide information. Hibox tethers advanced task management tools that can be assigned to the appropriate team members, along with deadlines and to-do lists. Includes videoconferencing with task creation built in.
I like that I can add request off for agents and change it each month. I like that it auto saves what I am doing. I like that when I have added special requests in and I go to make a change, it reminds me that the agent has asked for that off but will also still let me override that and still put them in. I like that I can print the reports and have it in front of me while I make changes to the schedule. Easy to pdf and save copies in my computer.
- The overall experience has been positive. It is a helpful tool for a large office.
The overall experience has been positive. It is a helpful tool for a large office.
- Tamera H. Administrative Manager
When I change a shift to Available that the system sent out an automatic email to everyone letting them know or show in red on the agent/participant's view.
- Lauren B. Office Manager
I use Hibox most of the time to set up virtual meetings whit my colleagues. It is useful because we have all the Docs and reports in the same platform.
- Walid P.
We are solving the business problem of a distributed team with similar goals, we can all connect and communicate in one large platform, and we can store information on the platform for later use.
- Peter D.
It's very ease of use, the features&functionality is all that my company needs but we faced a lot of problems in many browsers, the best browser to use is Opera (And I don't like it so much). Some problems that we faced: delay to delivery the messages, the system is a little bit slow then some competitors, the layout of the emoticons isn't so nice than competitors.To my team that had a previous experience with software, using Hibox was a lit bit frustrating. We are planning the change again.
- Daniel Hollander S.
|Being able to enter the parameters into the software for each agent's schedule, and have the software create the schedule was the reason I reached out to my Corporate office for help
|We've been able to save man hours every month on what is sometimes a complicated schedule, which more than pays for using the program
|FloorSchedule does a better job at distributing shifts evenly than an individual does
|I have found this software to be very use friendly."
|I also find it strange that when I go to print the calendar pdf, that there is no actual "print" button and that I have to right click to open my printers
|I solve the problem of unfairness and also scheduling on days people aren't available
|The option buttons should be larger
|Also, I find it difficult to work in a backwards way of thinking: 'What shifts can't people do
|With multiple locations, the calendar orders the shifts in an odd way
|However, it gets the job done."
|It was almost "fun" and a game-like to create tasks and then complete them
|What was also surprising was the search function was blazing fast, felt like it's a pretty underrated feature of Hibox
|It's great how easy it is to communicate online about the topic of the day and to progress tasks that lead to the success of our overall business objectives
|What we like most about Hibox is the speed of communication."
|Also, the inability to chat made the collaboration process feel disconnected
|We might as well have been using email without real-time communication
|Originally, our team was trying to "collaborate" digitally by communicating and sharing documents via email and Outlook but this was a disaster
|The right colum in the task board could be wider, or adjustable by user
|Sometimes it's hard to read the information when we have too much text on the details of the task."
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