Fuze vs Citadel Team
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Sir Richard BransonMost popular feedback for Fuze
Fantastic collaboration and communication features What do you like best about Fuze? It has a whiteboard feature which is very helpful during my meeting demonstrations and collaborations. It suits the number of indiviudals who join meetings in my organisation since it can handle 1,000 participants in meetings. It has a seamless integration with popular cloud storage solutions like Dropbox and Box and I usually use the feature because of easy it is to use and how secure my files have always been in DropBox to share files.
Robert A.
About Fuze
At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.
Most popular feedback for Citadel Team
As I said above, Citadel is quite great to work with my co-workers. We don't really use e-mails between us anymore and we share heavy files with Citadel. Our exchanges are faster and my mailbox is less crowded. I enjoy this software and I would recommend.
Marie-Reine M.
About Citadel Team
Citadel Team This app's about section. Start conversations, take part in audio or video conferences, and exchange messages instantly and for free with Citadel Team. You can also form groups with all of your coworkers, share documents, movies, and high-quality images while maintaining complete secrecy. Your conversations are shielded from prying eyes by sophisticated encryption technology and are never stored on any of our servers where they could be accessed. Create an account for yourself for free in just three easy steps. - To get the most out of your collaboration, you should first begin exchanging information inside groups that are determined by the project, the team, or the community of interest. You can share any kind of file, even those that are eight times larger than the limit that your emails can support. Launch audio calls and conferences with your customers, suppliers, and employees for high-quality conversations. - Maintain a high level of safety at all times: You will have access to all of your content on both your desktop computer and your mobile phone. - A robust search function that allows you to locate all of the information you require, including the most outdated ones. The Citadel Team service is hosted in France in accordance with the regulations that are designed to safeguard your privacy. And this is just the beginning: we have many more enhancements in the works that will assist you in being more productive at your job each and every day!
Fuze reviews
"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!
- Vanessa O.
"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.
- Tiffany F.
"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.
- Stuart S.
Citadel Team reviews
Better than before but still very far from usual apps in terms of user experience and functions (not voice conference of 3 or more people for instance). Edit Plus side: Fonction available / to be improved: Connexion quality most of the time very poor
- Anonymous User
This application has unexpectedly stopped and I am unable to install again. Adding resolution on the above issue. App finally got installed. Cleared google play cache and restarted my phone. After that application got installed. But it's a bug, citadel developer team must fix this issue.
- Bikash Biswal
It does what you need it to do. However the UI is sluggish at times and notifications are often not received until you open the app leading to long reply times.
- Anonymous User
Pros & cons
Fuze
| Pros |
|---|
| Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC |
| Fuze call reporting provided valuable insight into call activity and the history of individuals |
| The Fuze softphone UI was clear and simple |
| Cons |
|---|
| We left Fuze because they could not integrate with MS Teams as a direct routing partner |
| Overall the monthly cost for the licenses and variable per minute dialing costs were too high |
| IT administration was a bit confusing because of all the Admin consoles used for different administration tasks. |
Citadel Team
| Pros |
|---|
| Secure and sovereign |
| Ergonomic |
| Collaborative |
| Cons |
|---|
| Takes a while to sync |
| Wifi dependent |
| Connection breaks often |
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