MarketBox vs SuperOffice CRM

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MarketBox

Category: Task Management Tool

Industries: Marketing, Communication, Educaiton, Business

Pricing

Basic

Starting at $40.00

Per Month

Professional

Starting at $50.00

Per Month

SuperOffice CRM

Category: Task Management Tool

Industries: Marketing, Business

Pricing

From

EUR 56

Per user/month

From

EUR 45

Per user/month

From

EUR 280

Per site/month

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Most popular feedback for MarketBox

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Amine H.

About MarketBox

MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.

Most popular feedback for SuperOffice CRM

SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.

Eva Y.

About SuperOffice CRM

SuperOffice CRM has one goal; to help you find, catch and keep more customers. Our focus on creating a simple and user-friendly CRM solution helps you become more productive. SuperOffice CRM integrates with all Office applications and supports all leading technology platforms. Available on any device.

MarketBox reviews

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

- Charlotte S. Fitness Guru | Entrepreneur

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

- Geoffrey K. General Manager

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

- Julie D. President & CEO

SuperOffice CRM reviews

We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.

- Matt C. Managing Director

The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!

- Lukas D. Projekt Manager

Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.

- Marcel S. Co Founder

Pros & cons

MarketBox

Pros
MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons
The availability section needs improvement
Some Instructors have difficulty understanding the functionality at times
Image size of the profile picture has to be less than 100kb.

SuperOffice CRM

Pros
Overall it is a nice easy to learn sales support tool
It is verty simple to overview and you can store alot of information, also good analytical tools for both sales and activities
I Think it´s a god program that helps to organize and Control my every day
On average, the experience we had with Superoffice is positive
It allowed colleagues to work more as a team by sharing the information entered in the CRM for the good of the company."
Cons
In a lot of processes CRM or Customer Service can not handle the registration number
That's a shame because it limits the functionality of SuperOffice
Some bugs are annoying and the repair information is slow and merely on the online software
On premesis takes longer or does not happen at all
Sometimes the web based interface has a little too much lag
It's not integrated with Jira
Email notifications are in Norwegian (perhaps error in config)."

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