Marketing 360 vs Pageflex

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Pageflex

Category: Task Management Tool

Industries: Marketing, Education, Social Media, Business

Pricing

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Pageflex

Perfect for delivering simple and complex form driven printable templates, so long as the client wants to use the same workflow as Pageflex designed it to be used. As soon as the client wants to strays from the official workflow, (like may W2P) , it becomes difficult to deliver. Pageflex (UK) for many reasons have made the software less flexible rather than more flexible so as to reduce support costs and increase reliability. The lack of flexibility is driving some clients away.

Simon R.

About Pageflex

Pageflex's Distributed Marketing Platform helps multi-location enterprises maintain and grow their brands at a local level. Combining digital asset management, multichannel distribution, personalization, brand compliance, and analytics capabilities, Pageflex provides visibility and control for corporate marketing teams while enabling field teams to deliver better campaigns. Customers enjoy third-party integrations, a user-friendly interface, and a tailor-fit solution for easy adoption.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Pageflex reviews

I started using Pageflex as a designer with few skills in coding outside basic HTML. In the years I worked with Pageflex, my team leaned how to apply various scripts to our products and enhance what we were able to accomplish. Pageflex also allows users to tap in to to additional 3rd party tools to further add to their offerings.

- Rob M. Senior User Experience Designer

Pageflex has some great and powerful features that give us some very useful tools in our web to print business. But it seems the system needs to be so complex for the template function the overall performance of our static product posts for our users is terribly slow.

- Mark G. IT

Pageflex Storefront is our go to platform when we get a customer that wants an easy solution for sending orders for variable web to print content to our manufacturing facilities.

- James A. Developer

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Pageflex

Pros
The ability to offer customizable solutions with Pageflex makes it better than a normal storefront
Pageflex has some great and powerful features that give us some very useful tools in our web to print business
The product is awesome as well
It saves time and helps keeps people updated
If you are looking for a good business to business ecommerce platform for web to print customer, this is a good option."
Cons
Inability to customize the administration side of Storefront
Specifically for SSO capability
Support is painfully slow
Evolution of the platform to keep up with current market demands are non existent, requesting them is met with a development fee for your instance at a high premium
Almost no e-commerce support/functionality for users outside the US
We have an account person who goes above and beyond to answer our questions and even trouble shoot some problems."

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