Marketing 360 vs Workfront

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

Workfront

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

Contact for a Quote

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Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Most popular feedback for Workfront

We needed a way to organize our work and scale to the next level. With the volume and velocity in which we work, Workfront is the only tool that can enable us to move forward.

Ilona Yeremova

About Workfront

Adobe Workfront is a work management platform for enterprises looking to strategically prioritize, assign, and complete projects with speed, at any scale. With its central dashboard, you can quickly launch projects by seeing available resources and using templates and automations to assign tasks.

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Workfront reviews

"Nice multi-tool program" What do you like best about Workfront? Workfront is very good because it determines a high level in the form and distribution of activities, helps to collaborate with the most solid projects and can guide the development with multiple strategies framed in favor of the needs. Workfront helps to encourage organization and promote user participation. It manages to involve the idea of being more participative and dynamic in favor of the objectives. It is a very effective program, exclusive for projects and task management needs. Review collected by and hosted on G2.com. What do you dislike about Workfront? The only negative aspect of the program is that it is extremely slow at the time of updates. Review collected by and hosted on G2.com. What problems is Workfront solving and how is that benefiting you? Workfront has allowed us to get out of our comfort zone in terms of project management. It is very simple to use and the company has benefited from its functionality. I am confident that the organization will continue to rely on the software because it helps to model the project control system under precise guidelines.

- Fabiola G.

"Best project management software in the field!" What do you like best about Workfront? Workfront was designed to ease and manage projects of all natures and all kinds on one platform. The statement is true in not just words but in action as well. We have been using Workfront for many years now and we switch from an opposite platform. I must say, it was a life-changing experience. Workfront is suitable for corporations and enterprises. It can manage workflow across departments and teams. You can use its unique features to make a difference and the quality of work and project management will be a key role in its usage. The prices are fairly reasonable and it will be shown through the work quality you will get. Review collected by and hosted on G2.com. What do you dislike about Workfront? Workfront is one of those platforms that offer you the best quality tools but much more than that to enhance the capability of users and improve overall performance. However, when there are too many new and beneficial features, it comes at a cost. The cost of learning. The learning process is long and people who are new to this, face even more difficulties. Another thing that needs Workfront attention and quick modulation is their messy interface. When the workload and team members are less in numbers, it is quite manageable and works well. However, with time, the dashboard becomes messier and you will be needing a great strategy to manage all of that. Review collected by and hosted on G2.com. What problems is Workfront solving and how is that benefiting you? With Workfront you can do all pretty basic stuff, for example, scheduling tasks and assigning them using Kanban and Gantt. You can use its communication feature to stay in touch and in the loop with your team members on the same platform. It is highly secure and manageable. You can make the most out of it and also grasp your expertise at the world's finest project management platform.

- Kamran A.

"Good for large projects, but a bit overwhelming" What do you like best about Workfront? It can manage a huge number of tasks and subtasks, and the main task window is easy to read. Review collected by and hosted on G2.com. What do you dislike about Workfront? It can be overwhelming for content-based projects. It's got document support, but it's not ideal if you're mainly working with documents. Review collected by and hosted on G2.com. What problems is Workfront solving and how is that benefiting you? From what I understand, other teams that aren't content-focused use WF to manage their projects with good results.

- Katherine B.

Pros & cons

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

Workfront

Pros
Provides enterprise-level work management and project management
Feature-rich
Supports different permissions levels
Cons
No included chat app or timer
Not suited for companies aiming for a flat org chart
Rich customization means several weeks' setup time required.

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