mHelpDesk vs Buxfer

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Buxfer

Category: Task Management Tool

Industries: Marketing, Business, Educaution

Pricing

PLUS

3.99USD / month

PRO

4.99USD / month

PRIME

9.99USD / month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Buxfer

Overall Buxfer has been a complete game changer for me. I have used competing software for years, starting with Mint, which I quickly abandoned due to lack of a paid (ad free) option and the lack of full control over categories (you aren't able to create new top-level categories and you aren't able to delete existing default categories for some reason). I then have used Pocketsmith for years and years as it allowed great customization. Nothing comes close to buxfer's clean interface, with the full account lists and tag lists down a column on the left and simple, fast navigation, as well as features more akin to higher level professional accounting software such as the ability to enter a projected bill payment or a payment made that may not be reflected on your statement yet, allowing for quick forecasting of balances and overall financial standing.

Tony M.

About Buxfer

Buxfer is a powerful budgeting application built for power users who demand control and flexibility from their finance app. Buxfer brings budgeting, forecasting, investments. and retirement planning together, all at one secure place. With Buxfer, you can see all your accounts at one place, understand where your money goes, reduce unwanted spending, and save for future goals.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Buxfer reviews

Excellent and responsive company. Very strong app and desktop platform .

- David T. Director of Sales & Marketing

I just wanted to know where my incomes go and my expenses, per week, per month, and per year. Now I have detailed info about how I manage my money. Buxfer solved it.

- Gabriel P. Web Developer

the app can synchronise bank accounts automatically

- Maxim Y. Software Engineer

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Buxfer

Pros
Overall it's been s great tool and I've a an excellent experience
I like manually entering my cash flow and transactions day-to-day so I can balance it with my spreadsheet and track my spending carefully
It is great to be able to view all my financial assets in one place to keep track of my overall net worth
Overall it is better than using an Excel spreadsheet but there is still a long way to go to be a good product."
Cons
Doesn't support integration with the Bank I used
Earlier in my adoption it was frustrating getting support
After 4 or 5 reports i got zero replies and stopped trying to solve these problems
The interface is very inconvenient
Obviously the people who make the app don't use it."

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