mHelpDesk vs Kanbanchi
See the best product reviews, compare products, read reviews, and more.
See the best product reviews, compare products, read reviews, and more.
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We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
Excellent product for Gsuite users! What do you like best about Kanbanchi for Google Workspace? Fantastic organisation of works with brilliant sharing of data, live updating within teams, colour coding of items and all features you can want and more from a kanban board. Review collected by and hosted on G2.com. What do you dislike about Kanbanchi for Google Workspace? Not a lot, the only piece would be a native app but that's somewhat countered by the standalone web app. The only other thing is the ability to start/stop timers for tracking time on work tasks. Review collected by and hosted on G2.com. Recommendations to others considering Kanbanchi for Google Workspace: You can stop looking if you are searching for a multi-user, flexible kanban board that works incredibly well with GSuite Review collected by and hosted on G2.com. What problems is Kanbanchi for Google Workspace solving and how is that benefiting you? We are a small team and often have to pick up the slack especially with admin tasks. Kanbanchi helps us track who is doing what and updates in real time are critical to this.
Kanbanchi, built on G Suite, is a project management solution that helps businesses manage tasks, track productivity and collaborate with staff across the organization. The time tracker functionality maintains a record of time spent on different tasks by each employee, allowing managers to monitor daily productivity.
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
"Nice tool for organization" What do you like best about Kanbanchi for Google Workspace? I love the way Kanbanchi helps you organize your thoughts for a project and all the ways you have to look at them Review collected by and hosted on G2.com. What do you dislike about Kanbanchi for Google Workspace? I didn't find a easy way to print a timeline or group of cards. I know it is supposed to be paperless but sometimes you need to show your work in paper. Review collected by and hosted on G2.com. Recommendations to others considering Kanbanchi for Google Workspace: It is a great product. If money is an issue, contact them for pricing, they are great! Review collected by and hosted on G2.com. What problems is Kanbanchi for Google Workspace solving and how is that benefiting you? Organization and Collaboration in key projects. The great benefit is being more productive and have a clear picture
- Mildred W.
"A bit expensive, but the best tool" Pros: Kanbanchi it's a great tool to integrate with Google Workspace. This feature gives to you the comfort to be in the same environment with consistency with your other apps. Cons: A bit expensive compared with Trello, but a lot better in functionality look and feel and tracking projects in the same tool without the work of looking for plugins.
- Soledad M.
Overall: Overall Kanbanchi is a strong and good competitor against other parties like Trello. I really appreciate the tight connection to Google Workspace and Kanbanchi looks really like a native Google Workspace app that truly is integrated into everything surrounding Google Workspace.
- Joris V.
|The automatic linking with HomeAdvisor worked well usually
|When it did, sending out text message alerts for new leads was a nice feature
|Useful helps us on a daily basis keep track of our estimates and appointments
|It was extremely easy for our employees to use when they had issues that were IT related
|Made it extremely easy to track all the open tickets of issues across the state
|Being able to automate is a great feature for our business."
|Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
|Terrible Customer Service from the beginning
|They entered all our information for us to get started and then it took months for us to get it the way it would work for us
|Inventory does not sync well with Quick Books
|Customer portal has lame search features for my customers
|At times, there seems to be a delay in the connection."
|Great tool for project management to keep students on top of projects
|It works well with Google Apps for Education, saves in drive and sharing option is something the students are very used to
|Very helpful for prioritizing and tracking progress
|It's great! we are enjoying the process of learning and using it for projects and tracking of different events and procedures."
|No mobile app yet (web browser experience on mobile is terrible)
|No global search (only within a dashboard)
|You would eventually need to pay for the software
|It also only works in a google cloud environment which means that your team or organisation must be using google suite first
|Unfortunately, lack of an API means automation and/or further integrations aren't possible."
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