Mopinion vs Geneva
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Sir Richard BransonMost popular feedback for Mopinion
easy to use. As a designer, I have almost full control of how the feedback module should be displayed and implemented. I can monitor the feedback by building beautiful and easy-to-use dashboards.
Petter A.
About Mopinion
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across all digital touchpoints (web, mobile, email). Mopinion empowers its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. - Customisable feedback forms - Real-time statistics - API integrations - Various CX metrics - Text analytics - Advanced reporting capabilities - Fully Customisable Dashboard Grid - Feedback Translations (Enterprise package only) - NEW! Conersational Feedback - a combination of chat technology with the simplicity of our feedback form builder which allows you to build two-way conversations.
Most popular feedback for Geneva
Installed this app just for this review, for one this is exactly like discord but from other reviews far buggier, and also everyone already has discord,so this app is going to be really empty of users and why would a discord user switch to a more buggy, less populated, version of the same thing ?
Jacob Rausch
About Geneva
Geneva is a group communication app designed for organized, ongoing conversations with all your favorite people. Join or create a "home" for your group and set up a mix of chat, forum, audio, video, and broadcast rooms for different topics. Whether you're aimlessly hanging with best friends, keeping your club members on the same page, or sharing opinions with peers across the country — there’s a place for everyone here. Here are a few of the highlights: HOMES & ROOMS Set up "homes" for your groups, then create "rooms" inside them for different topics or sub-groups. Rooms can be open or secret, and because everyone can adjust their notification settings for each one, people can tune into the conversations they care about and tune out the rest. There are 5 different kinds of rooms you can use... CHAT ROOMS Full-featured chat rooms with @ mentions, threaded replies, emoji reactions, GIFs, attachments, polls, events, pins, typing indicators, and more... FORUM ROOMS These post-style rooms are more organized than chat rooms, making them great for announcements and deeper discussion. Create long-form posts with rich formatting, comment and react, and sort and filter the room by most recent, most popular, and more... AUDIO ROOMS If you'd rather talk than type and read, you can create an audio room in your home and jump in with a tap whenever the mood strikes. Think of it like a big group phone call, but way easier. VIDEO ROOMS Hop in a video room and hang out with up to 16 people at once. With screensharing built in, these are great for small events and more casual get-togethers. BROADCAST ROOMS Go live on video with up to 9 people on stage and thousands of viewers to call on-air. Use these for things like chapter meetings, casual panels, DIY tutorials, live-reacts, and more... DMs Because sometimes you just want to start a private side convo. EVENTS CALENDAR With event invites and a centralized calendar, it's easy to share info, gather RSVPs, and get reminders to hop on. Events can take place right in your Geneva home, IRL, or anywhere else online. GATES Use gates to control access to your Geneva home. Our built-in new member questionnaire helps you gather info about potential members and decide if they're a good fit — no need to use a separate survey tool. Age, nickname, entry fee, and more gates coming soon. ROLES & PERMISSIONS Set up roles to control who can and can't do things like invite other people, create rooms, moderate messages, and more... NO ADS & NO SELLING YOUR DATA Ever. Instead, we're building a bunch of exciting features that'll make it really easy for people on Geneva to transact with one another, and when that happens, we'll keep 5% (more info on this coming soon). ACTUAL ACCOUNTABILITY Because everyone signs up with a phone number, not an email address, blocks and bans are easier to enforce so there’s less room for trolling and abuse (but don't worry, we won't share or display your phone number anywhere). We also give you the ability to set your home's rules and tools to help you enforce them. DESIGNED FOR EVERYONE Geneva is great for all kinds of social groups: friends & families, school clubs, sports teams, movements, fraternities and sororities, creators & fans, coaches & students, professional networks, brand communities, interest groups, and more... And this is just the beginning: We're working together to build something that's fun, safe and useful, and we'll be adding new features all the time. If you have suggestions, questions, or feedback, drop us a note at [email protected]. Made with love in New York City and beyond.
Mopinion reviews
In order to come up with valid ideas that move the site forward, I believe 80% of the effort is simply to listen to your customers. They talk to you through their actions, interactions, engagements and other data they leave behind. However, this can leave room for interpretation as well as emotions being hard to track. This is why we need a way to get in touch with our consumer, so we can answer the “why” to the “what”
- Davy Schuyt CRO Manager at Calvin Klein
We found that these indicators were not necessarily suitable for (operationally) driving customer satisfaction on our website and that we could go further in collecting feedback online. For this reason, we decided to implement the Mopinion tool
- Nicolas Haese Customer Experience Manager at Leroy Merlin
We received positive lessons from the survey results. We have received feedback and requests, some of which we have already implemented. It’s really nice that some interesting requests from customers have been brought to our attention through the integration of Mopinion surveys.
- Sebastian Flach United News Network
Geneva reviews
If you run an online community and are frustrated with Slack’s pricing model and Discord’s lack of features, check out Geneva. Chat, posts, video, audio, and moderator tools that are actually useable. It’s free, and supposedly will stay free. Great work @geneva
- David Daniel
With @geneva we’re providing our #outofofficenetwork community a space to reconnect and expand the conversation after our virtual gatherings ✨ if you’re a community builder and looking for an intimate space for your community to come together, I can highly recommend it!
- Alice Katter
Been using Geneva to keep in touch with my friend group for awhile now - been a breathe of fresh air really compared to other group messaging apps we had tried before. Looking forward to what's to come!
- Jared Madfes
Pros & cons
Mopinion
| Pros |
|---|
| It's easy to iterate and improve your feedback system |
| Specially the option to customize the design helped us a lot to gain more responses |
| Also the dashboard, wich you can adjust manually, is very nice |
| The forms are very easy to set up and customize |
| We're able to get specific feedback from our users and the ability to attach a screenshot is an added bonus |
| Very good feedback tool for standard situations." |
| Cons |
|---|
| What you buy is the tool, but not the advice |
| There is no personal coach or someone who sets up a plan with you, but that was something we knew on forehand |
| You have to constantly rebuild your dashboard as they get destroyed at each connection |
| I need always to double-check the results and results are randomly displayed |
| As a SAAS company, we need to track and analyze our NPS |
| MOPINION as all the features we are looking for, but I suspect they have no tech team and the support is extremely poor |
| The platform so unstable and doesn't display properly the results, destroy the dashboards or gives random results." |
Geneva
| Pros |
|---|
| Easy to navigate and use UI |
| Lots of useful community management features |
| Simple |
| Cons |
|---|
| No search bar for groups |
| No integration with third party apps like Trello and Outlook calendar |
| Can't make reoccuring events |
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