Quip vs ConnectWise Manage

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Quip

Category: Task Management Tool

Industries: Education, Marketing, Social Media

Pricing

Quip Starter

$10/ user / month

Quip Plus

$25/ user / month

Quip Advanced

$100/ user / month

ConnectWise Manage

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

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Most popular feedback for Quip

A really great notetaking app. I can take notes on my android phone or iPhone and it syncs right to my mac. And it's very easy to keep organized. All the collaboration features are just cherry on top.

Yoyo F.

About Quip

Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free.

Most popular feedback for ConnectWise Manage

ConnectWise Manage drives accountability from a time standpoint and makes sure customer requests are addressed efficiently. Thanks to ConnectWise Manage, we saw a significant improvement in productivity for the entire tech team.

Dan King

About ConnectWise Manage

Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.

Quip reviews

I am quite happy with it. The fact that everything is there and it's secure and I'm always adding to it makes it more valuable for me and my team every day. Especially when I can pull up costs or ideas when out and about.

- Charles A. Owner - Marketing

We were using Trello because it was so customizable and easy to use. But as our business grew, we needed more workflow options. Quip was just right for where we were at the time. It had documents and sheets built right into the platform, which saved time and kept us more organized. I especially loved the interface design.

- Amber S. Social Media Manager

When you don't give quip permission to access other email accounts, The app should stop asking me for permission, keeps prompting for authorization

- Nkanyiso Z. Millwright Apprentice

ConnectWise Manage reviews

"Great for growth, but a huge learning curve in the beginning." What do you like best about ConnectWise Manage? ConnectWise Manage has options for every customization and setting you to require. It is set up to integrate well with most other tools like Connect, or ITGlue. From a support perspective, I really enjoyed setting up the portal for the end users to input tickets from. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? The learning curve is huge. The implementation will take time, and needs to be set up 100% correctly. Again from the support side of our business, there is a lot more hoops to jump through to get a ticket created, documented and closed compared to other ticketing systems Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? ConnectWise Manage has a lot of customization for our support team. For me and my team, we use the ticketing feature the most. It has a large learning curve but a lot of options which allows for expanding companies. It connects time on site, with billing and inventory all in one area.

- Gary L.

"Perfect and Easy to use!" What do you like best about ConnectWise Manage? How easy it is to use for creating, working, responding to, and closing tickets. We use the Service Board every day and it's simple to use and makes working tickets a breeze. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Sometimes the timing of the responses to tickets in the service board shows out of order, so when you respond to a ticket sometimes it shows below the actual email you were responding to instead of in the correct order. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We use ConnectWise Manage to host our service board for incoming IT-related tickets, we also use it to bill clients. The integration of it makes all these tasks simple.

- Nigel W.

"Good system that allows customization and automation" What do you like best about ConnectWise Manage? Nice easy set-up, very easy to get used to using. Can be utilized in different ways for different types of businesses and support. Also ideal for different sizes of business, small or large. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Updates to the application aren't always good. One update made it so you could no longer search for standard notes using an asterisk and a keyword in the template. We previously were able to categorize standard notes by team, for example, "Support - Device Termination" and you could search *termination to find it. The application also seems to get slower and slower with each update. Now, the Today page on the application loads about 10% of the time. The other 90% of the time, it stays loading endlessly. Review collected by and hosted on G2.com. Recommendations to others considering ConnectWise Manage: Their support has not been very responsive to us so keep that in mind. The more in-depth you get with automations, the more you may need to rely on their assistance. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We are providing support and support solutions to customers. We are able to bill them through ConnectWise with support hours and products that they purchase from us.

- Maddie M.

Pros & cons

Quip

Pros
I like being able to literally cross off your list of todos, It's nice to see a task completed with a nice strike through it
I love seeing how organized and most importantly easy to maintain all the docs in the company and departments
Beautiful design & overall a great tool to have for any business owner
Very easy to work with, great for collaboration."
Cons
I had to struggle to get the client to use the software as she and her team found the interface confusing and overwhelming in spots
Sometimes it is hard to undo your action for example by mistake if you delete anything in a doc, the normal undo command does not work
It provides extremely limited options within files
If you try to ingest files from other sources it will not hold any formatting options
Software and/or updates can sometimes be slow or laggy
Other than this, I can not think of any other problems we have ran into."

ConnectWise Manage

Pros
Easy to create all the reports needed
Excellent management system with simple functions
Useful services and data management
Cons
Reporting on many projects is not easy to all users
Maintenance of the platform to some small business
Configuration of the interface to new people is not simple.

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