ResponseTap vs BlueJeans
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Sir Richard BransonMost popular feedback for ResponseTap
It's fairly simple to set up and you can even apply the script via GTM if you're not that technically savvy. The customer service is also top notch and you never have to wait on hold for too long before someone picks up. Recently Response Tap were more than happy to come to our agency and run a training session too, which was especially useful for new starters.
Kieran L.
About ResponseTap
By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features.
Most popular feedback for BlueJeans
high quality videoconferencing platform, allowing us to hold business meetings with excellent visual and audio clarity. It allows you to create sessions and assign moderators to work in a more orderly manner and with assured participation of all meeting attendees.
Bethany H.
About BlueJeans
BlueJeans is the meetings platform for the modern workplace. We bring video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. It is the meeting solution teams trust to do their best work.
ResponseTap reviews
I like the ability to be able to create the tracking numbers attributed to different campaigns and it's easy enough to track how they're doing
- Chelsey H. Digital Marketing Manager
Very easy to set up new tracking numbers and equally easy platform to use! The reports are very insightful too and easy to download and understand.
- Panos G. Account Executive
Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly.
- Poppy Ellen E. Planning Executive
BlueJeans reviews
Great option to have in our suite of programs for virtual meetings, interviews, and presentations.
- Jaclyn B. Integration & Community Engagement
It is very good software. There is no provision in Pakistan to buy this Software directly which was hurdle for us to buy it.
- Zunaira A. Assistant Director
Acceptable but prefer zoom
- Kyung K. Sr MD
Pros & cons
ResponseTap
| Pros |
|---|
| Reporting |
| Traffic source call tracking & recording |
| Integration with most of CMS |
| Cons |
|---|
| Compatibility with conference software like Hangouts |
| Desktop application not available |
| More training resources. |
BlueJeans
| Pros |
|---|
| The biggest thing for me is the superior voice quality to other teleconferencing solutions on the market |
| Bluejeans has been a wonderful platform for our organization |
| It has always been dependable and provided great video/audio conferencing quality |
| Our team enjoyed that this was fairly simple to use and that the video quality was very good, perhaps even exceptional |
| Overall experience with this software is awesome |
| Best software to stay connected with your team mates." |
| Cons |
|---|
| The only problems we have had is when there is a new update because if everyone in the video conference has the latest version, it tends to fail |
| Problem is when everyone has their speaker on we get an echo which is annoying |
| No unique features compared to Zoom |
| Bad integration with landline phone systems to resume a disconnected internet call |
| That it was very glitchy when you don't have the blue jeans app yourself, struggled many times to get on a call without downloading the app." |
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