Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Starter - $15 per month
Growth - $30 per month
Boost - $50 per month
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Inbound - $250 per month
Omnibound - $780 per month
Lifecycle - $1500 per month
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Excellent interface and support What do you like best about Salesmate? I really like the very intuitive interface. It's easy to get ahold of it. They have a lot of very interesting functionnalities, that allows me to keep in track with my demanding clients. The support is extremely reactive. I usually get an answer within five minutes and the second level support is very very reactive. I've a few issue here and there, especially with migrating from an opponent, but it was quickly solved. They are also very open minded. I once needed a functionnality for one day from a higher plan. I just needed it for one day, in order to finish up a task. They agreed to let me use the higher plan for free for almost a week! How appreciated. Review collected by and hosted on G2.com. What do you dislike about Salesmate? I can't think of anything in particular. The few issues I've had here and there were resolved. I did have a few functionnality suggestions, but I can't think of anything right now. This is quite a great product. I've explored many CRM, and salesmate is by far the best for me! Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Make sure to be extremely aware of all functionalities. I discovered some afterwards and regretted not using them right away. Also consider the plan you want to go for. If you ever need to contact the support, make sure to be very precise and your issue will most likely be resolved fast. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I needed to have a CRM that lets me follow-up with each clients individually, withouth overwhelming me with tasks. A simple example: They have a functionnality that automatically creates a to do task if the client doesn't answer the e-mail. This is extremely helpful for follow-up and it's not overwhelming. No repetitive useless work.
Joachim M.Salesmate is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industries. Key features include contact management, sales pipeline management, email marketing and internal chat and phone integration. Salesmate’s contact management module helps users import contacts from Google, mobile and Excel files and store them in a central data repository. Users can also assign contacts and leads to their sales representatives. The solution’s pipeline view allows users to view, organize, prioritize and automate the creation of follow-up tasks for various stages of a deal. Additionally, Salesmate supports integration with various third-party applications such as Microsoft Calendar, AWeber, Mad Mimi and more. It also offers mobile applications for iOS and Android devices, which allow users to remotely manage their business operations. Services are offered on a monthly subscription basis that includes support via phone and email.
Lead Liaison's marketing automation and visitor tracking have been monumental in successfully deploying our organization's inbound marketing strategy. We've closed several deals as a result of the platform and expect those numbers to continue to grow.
Samantha C.Lead Liaison identifies leads and can pinpoint when prospects, customers, and partners are thinking about your brand. Our visitor tracking tool, ProspectVision, gives your business important sales insight that helps determine what prospects care about so you can tailor your communication. Alerts can be sent to your sales team when a Prospect visits a key page, and daily reports can be delivered to your inbox. Get more out of marketing by tracking the effectiveness of your outbound efforts!
"Needed to set up cold call automation" What do you like best about Salesmate? I got it done. I shopped around for 3 moths tried out close and Zoho. They didn't work, I shopped Salesforce they were to expensive and probably wouldn't work. Review collected by and hosted on G2.com. What do you dislike about Salesmate? Nothing so far it's been one month of setting up my automation journeys necessary for my niche. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? I have a data subscription for possible off market real estate deals. And they are the only CRM (that actually works) I found to automation the cold call process.
- Justin M.
"Very Adaptable" What do you like best about Salesmate? Since we don't use Salesmate for "sales" but for work order organization and customer communication, it is one of the most adaptable software we've found. From logging calls, emails (even future emails), sending text messages (even future text messages) and taking calls. We also appreciate that the cost of texting and calling are extremely competitive - Salesmate really meets the mark! Review collected by and hosted on G2.com. What do you dislike about Salesmate? Although taking calls and call quality is very good, the only thing missing is the scheduling of on/off hours so we are getting calls late at night, etc. Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? Organizing work orders and corresponding with each customer in various ways.
- Leatrice T
"Salesmate is my go to CRM" What do you like best about Salesmate? Salesmate is easy to use and learn. I love their UI and capabilities within the software. Review collected by and hosted on G2.com. What do you dislike about Salesmate? There are not too many downsides to the software. However, one thing I do dislike is the connectivity when using their voice dialer Review collected by and hosted on G2.com. Recommendations to others considering Salesmate: Get to know the full function of the software for its full potential Review collected by and hosted on G2.com. What problems is Salesmate solving and how is that benefiting you? A problem that Salesmate is solving is my organization within myself and my team members.
- Boris H.
Are you looking for an automated visitor tracking solution to simultaneously identify potential leads on your website and shorten your sales cycle? Lead Liaison's Prospect Vision License for visitor tracking provides just that and more! Having more transparency into the needs of our visitors has greatly improved our ability to close leads more quickly and clues us in on the areas of improvement. PROS As a marketer, the best aspect of Lead Liaison is the ability to make the overall process between our sales and marketing teams more effective; via expediting our sales efforts and more visibility into our marketing initiatives. Lead Liaison's automated software (Prospect Vision) saves me hours from doing work I used to have to do manually (and is more reliable than Google Analytics); this license provides visibility into your website visitors and companies in real-time, by tracking their IP address as they interact with your website. Once a visitor interacts with your website to complete an action (i.e., download content, interact with marketing materials, watch videos, submit forms, clicking a document or URL with in an email, etc.) their IP address will be stored in Lead Liaison's database. From that point on you will have a digital record of any past and current interactions the visitor has with your website. The information gathered from visitors (i.e. what pages they navigated to, how much time they spent on each page, traffic source, content interactions, etc.) relives the pressure on sales by helping them understand how to target potential leads more quickly. Here are a few of my favorite features of this application: (Send & Track) When you send emails you can include documents and links from your website that will tell you when the recipient opens the email and what actions they took after opening the email. (Sales alerts) Automated email notifications will automatically be sent to your email in real time to let you know when a visitor has completed a specific action that would categorize them as a hot or potential buying customer. (Daily Reports) Activity Update Reports are sent to your email each morning, which list the people and companies who interacted with your website on the previous day. This helps expedite sales, by targeting qualified leads more quickly and keeps you from having to search through the database manually. (Social media/content features) You can create shortened links and add to print marketing materials to measure how effective they are at bringing visitors back to your website and/or to the intended solution or product. Social media posts, campaigns, etc. can be organized into specific folders, for specific social platforms; you can generate specific tracking links (and shortened URLs) you can apply to the content to track which platform or content you are gaining the most traction from. (GDPR) General Data Protection Regulation is becoming more and more prominent in the world of marketing, sales, and technology. With the available GDPR features you can set up proper tracking opt-in and exclude people in specific areas. (CRM) The CRM features acts much like PipeDrive (our CRM of choice, before moving to Lead Liaison) with the option to customize your own pipeline, add information to prospect profiles, notes, etc. Lead Liaison is compatible with numerous applications, like PipeDrive; you can do things like export leads directly into PipeDrive's CRM with one click!
- Virginia B.
Truly none. When you think about the opportunity (and I really don't wish to think about the opportuntiy cost) we've potentially lost 10% of revenue by choosing Lead Liaison.
- James S.
I am a business owner who has been using Lead Liaison for nearly two years. The tool as come a long way in that time. I have found LL to be a necessary component of any serious marketing effort as it amplifies the time investment to make your marketing and sales efforts more effective. The tool starts with strong base functionality of website traffic tracking. It has the capability of identify not just the traffic volume like Google Analytics or other tracking tools, it also uses unique capabilities to identify the organizations coming to your website. This creates immediate value, especially in B2B markets. This gives your sales team actionable visibility to website traffic. Next, LL has a comprehensive email campaign management tool. We previously used MailChimp and Constant Contact, but LL matches and exceeds those tools for the email component of your marketing program. The reason is that all your traffic information -- website visits and email clicks -- are now in one location instead of spread between Google Analytics and Constant Contact. And both can be used to alert sales and marketing resources real-time so you can take action. LL's tools work great for tracking marketing content. It can store you content and track who views or downloads the content. It has trackable URLs that can be used in any interaction with leads. Another great tool is it's Send & Track feature. This is an add-in for Outlook or Google Mail. When your sales team interacts with potential leads, hyperlinks become trackable. This means that you know when your lead has clicked on a brochure about your company, or visited your website. While all of these features make LL superior to more well-known tools like MailChimp and Constant Contact, the capability that pushes LL past HubSpot is its automation features. You can create work flows that automate all types of nurturing activities. Here is a simple example: (1) an marketing email is clicked by a lead, (2) two days later an email is sent to this individual with a link to associated content on the website, (3) two weeks later an email is sent with a special offer related to the content, (4) an additional two weeks later an alert is sent to the sales person who needs to follow-up in person, (5) a postcard is mailed to the lead. While Lead Liaison is less known, anyone thinking about using Constant Contact, MailChimp, or HubSpot needs to first look at Lead Liaison.
- Matthew P.
Pros |
---|
It's so easy to use, easy to set up, every feature works |
Pipeline Graphic is easily accessible and digestible |
Customer services was very kind and helpful |
They are try to understand problem and give solutions fastly. |
Cons |
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Email isn't perfectly reliable |
SMS needs to be less than 160 characters to be 100% reliable |
With so many features, I simply cannot find the time to learn them all. |
Pros |
---|
A powerful tool - it's helped us better manage our lead flow and adopt a more account-based approach to our marketing efforts |
In addition, I like that the email feature is more robust that the previous program I was using like the ability to see which words may trigger the email to be sent to the recipient's spam folder |
I can score my leads almost exactly how I want to |
That's a really big deal for us, as it helps manage the quality of what we're sending to our sales team." |
Cons |
---|
There was no need to batch groups of customers |
Any time a customer was added to a workflow the automated actions would immediately be applied at the predefined schedule based on their inclusion date |
Ultimately it failed for us because we were unable to break ties with our existing workflows due to many legitimate reasons |
Working with multiple people at an office makes this a little difficult to fill out." |
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