vs Meltwater

Side-by-side comparison of features, reviews, pricing and more

Category: Social Media tools
Industries: Business, Marketing, Social Media



$ 99/mo


$ 199/mo


Category: Social Media tools
Industries: Education, Social Media, Marketing


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Sir Richard Branson

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Sir Richard Branson reviews

It is good that we can manage our social accounts on one page. Also, being able to schedule posts is a great feature. Detailed reports about our profiles, followers, etc. are also very helpful.

- Orhun Mert S. Co-founder & CMO

As a digital agency, we serve more than 180 channels of 20 different customers and Sociality is a great business partner manages to position itself every time, regardless of market and challenge.

- Ahmet Cenkhan T. Brand Director

It helps me sharing the social media posts on time. So I don't have to do these manual.

- Burak U. Social Media Specialist

Meltwater reviews

best tool for monitoring media outlets in latin america!

- Javier Victor Marian B. Network Security Auditor

We've been using it in this office for about 2 years now, and I used them previously at another job, as well. They're very responsive when you need help with something. I like the tool. It's intuitive and does just about everything we'd want it to. I do think their sales tactics were a little heavy-handed sometimes, putting deadlines on offers and whatnot, but when I talked to them about it, they lightened up a lot.

- DeDe C. Communications Manager

Meltwater is an easy tool to present to a team that doesn't have media monitoring experience. However, when you have a team moving at a fast pace that needs a reliable tool, this doesn't quite meet the mark. There was a lot of extra work our team had to do that the tool should have been able to.

- Erica S.

Pros & cons

Easy to use and customer services are on point all the time whenever i need them
System is very helpful for me when I'm preparing competitor analysis reports, tables and sheet diversity is brilliant
Plus, latest trends mailings are extremely helpful too
It is very nice to see the real difference between us since we passed from another application, easy and practical detailed analysis screen for us thank you very successful team
The Great Business Partner for Social Media Management."

But there's nothing can do for it
Instagram is guilty here
I sometimes run into problems downloading reports
It's always a bit peculiar to keep access keys (APIs) always connected and tied as a result of social media channels' unstable access key policies
I can sometimes get a warning that the access key is invalid."


My skills are more literary and less technological (very much so), so I appreciate the help and the patience
If you are new to social media marketing and need a software that is easy to follow, Meltwater is one of the best on the market
It's a great software that allows us to track our mentions across the media
It's helpful in reporting
The team are available on hand if needed, and very helpful and supportive of training, very much solution led in all areas
It's always been a positive experience working with them."

Only complaint is the sales staff (most likely by design of their business model) is on the pushy side to get you to renew you contact early and frquent attempts to upsell new products or features
Sometimes it has issues with data accuracy and time zone and the last thing is that it provides a limited amount of data
Also time to timee they have a breach or something working wrong and you dont receive and alert by email and they are very slow to solve it
I have issues in the past with my clients because of this
Often, every contact at a specific publication will be listed with the same generic contact email that's listed on the publication's website, making Meltwater's services essentially useless."

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